BlackLine vs. SAP Business Warehouse

I think the most important part of Blackline is the Journal booking automation. In my previous role, I had to work overtime because at month-end closure, the Journal Vouchers had to be booked, so it was a lot of manual work, booking all the lines one by one. Now, the file is uploaded, and it is done.

Incentivized

SAP BW is best for: 1. Large enterprises 2. Enterprises with 3+ legacy systems with entrenched users (politically difficult to merge) 3. Enterprises with employees who can understand both the technical capabilities of SAP BW and the needs of the business users - ability to speak both languages, otherwise the program could be unwieldy and potentially underutilized (it's not particularly inexpensive) SAP BW is less appropriate for: 1. Small enterprises 2. Enterprises who have well established, same location, CRM and UFS - the integration of data analysis will be easier and less expensive with other solutions 3. HANA

Incentivized

• Maintains certification records, clearly showing reviews and approvals of tasks and reconciliations.
• It has multiple reconciliation templates, allowing the user to find the best template for their needs.
• It includes useful metrics and visuals to help the user keep track of their assignments and tasks/reconciliations that are coming due.

Incentivized

• It tracks bin locations for parts which can be really helpful.
• SAP Business Warehouse tells you who has a part checked out so you can find it.
• It shows current parts shortages so buyers are flagged to get parts on order based on current demand.

Incentivized

• On the home page I can see Team Assignments usually first time not My assignments.
• JV posting is slow.
• Many error emails about failed JV with the same context.
• We receive emails about task certification. Can we receive the list of reconciliations monthly?
• Posted/prepared JVs cannot be deleted from the to-do list (there is only one extraordinary case, where we had a BL issue and the JV was booked but without a Document ID).

Incentivized

• Age of software is showing as it struggles with very large data modules, which were not as prevalent in its early years
• Querying performance at times can be very slow
• Support and development for BEx has been discontinued or hard to find.

Incentivized

BlackLine has made our finance team more effective and accurate. Our current ERP system is unable to do any sort of financial activities currently being done with our BlackLine licenses. Prior to BlackLine everything was done manually through Excel and stored in binders. There was no option for a paperless process. We are now 100% paperless in our close process, freeing up time, space and saving money on office supplies.

BlackLine could use a little work in getting around the system. The interface is not without its issues including lots of scrolling up and down and a lack of using the entire screen. Importing of the initial setup data could be better defined and reimporting data to add additional fields could pose an issue of overwriting data in a negative way.

Incentivized

We never experienced an outage with BlackLine. The only time the system was unavailable was during planned outages for updates and upgrades usually Friday evening after 6pm pst until Saturday morning at 6am pst.

Incentivized

BlackLine performs rather quickly considering the amount of data we were pushing in and out of it.

Incentivized

In my experience, the support team is beyond exceptional. They are incredibly knowledgeable and dedicated to the customer. You can expect prompt, professional and succinct responses. I have been working with the support team for BlackLine for more than ten years where I have been a customer four times. If anyone does Support right, it is definitely BlackLine. Not only can you trust your financials, but you can trust the team to support you through all your objectives!

Trainings are available for all topics on the BlackLine U portal. These were incredibly helpful when first starting with BlackLine to get the hang of it. Trainings are useful for any module. I have personally used this to teach myself how to use the tasks and variance modules, which are now fully utilized by my organization. The support team is also very helpful in training our team on anything additional we have needed.

Incentivized

You will have to meet up with your final users, approver, internal auditor and accounting policy holder. Everyone has to agree. When you have a well written process, workflow, policy, approval requirement, and control, your implementation process will be much easier

I have not used any of the other products, but we did evaluate them during our discovery phase. BlackLine was the "Cadillac" of the product offerings. You could get a similar product, and maybe even at a lower cost, but we wanted the best of the best, and that's what BlackLine is. We wanted a product that we could grow into, rather than a product we would outgrow over time as our organization grows. We have only touched the surface with BlackLine so far, and we've already reaped the benefits.

Incentivized

SAP Business Warehouse scores higher in data warehouse functionalities for integration to SAP ERP and other SAP solutions such as SAP CRM, SAP APO, and SAP SRM. Standard SAP data source extractors which are available in SAP ERP can be used immediately for full or delta replication into SAP Business Warehouse. System governance in SAP Business Warehouse is top-notch with change management support for migration between system landscape from the development system to production system.

Incentivized

After implementing BlackLine our company acquired another large company with multiple operations. We were able to use the COVID shutdown to bring them on board with BlackLine with little effort in the setup and training of the users.

Incentivized

• Talent retention by creating roles with value-add work and reducing the mundane.
• Promotion opportunities for those that have embraced BlackLine and have taken on more complex and more rewarding work as a result of the automation achieved.
• Time savings which allowed teams to take on new projects without increasing headcount and without employee burnout.

• Positive - This tool report output is in Excel so it's a good tool if your users are familiar with Excel.
• Positive: this tool has rich BI content so developing extractors for standard processes from SAP ECC can be done in minutes.
• Negative: It lacks lot of features which are available in other newer tools today. For ex. - rich charts, rich filtering, exporting capabilities, user interface.
• Negative: Its not a plug and play tool like Qlikview, Lumira, or Tableau. Even a single report development in this tool takes a lot of time compared to others.

Incentivized