What users are saying about
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Top Rated
194 Ratings
385 Ratings

BlackLine

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Top Rated
194 Ratings
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Score 8.9 out of 100
385 Ratings
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Score 8.6 out of 100

Likelihood to Recommend

BlackLine

BlackLine works very well for general ledger accounting teams to stay organized and meet all deadlines. Everyone's individual responsibilities are clearly defined by using this tool, and everyone is able to be held accountable for their work. It has been instrumental in process flow efficiency for our multi-national team working in different time zones. BlackLine is a tool that keeps everyone on the same page!
Anonymous | TrustRadius Reviewer

SAP ERP

SAP ERP allows me with legacy systems to transfer over old processes and make them more efficient seamlessly. Overall sap has helped me [increase] productivity, the data is consistent. Robust inventory management. Sales and stocking, dynamic updates all these [problems rectify] by this. The technical support team helps me out quickly with any problem I face.
Mishka Panwar | TrustRadius Reviewer

Feature Rating Comparison

Payroll Management

BlackLine
SAP ERP
8.6
Pay calculation
BlackLine
SAP ERP
5.0
Benefit plan administration
BlackLine
SAP ERP
9.6
Direct deposit files
BlackLine
SAP ERP
9.6
Salary revision and increment management
BlackLine
SAP ERP
9.5
Reimbursement management
BlackLine
SAP ERP
9.5

Customization

BlackLine
SAP ERP
6.7
API for custom integration
BlackLine
SAP ERP
7.3
Plug-ins
BlackLine
SAP ERP
6.1

Security

BlackLine
SAP ERP
9.6
Single sign-on capability
BlackLine
SAP ERP
9.6
Role-based user permissions
BlackLine
SAP ERP
9.5

Reporting & Analytics

BlackLine
SAP ERP
8.3
Dashboards
BlackLine
SAP ERP
8.0
Standard reports
BlackLine
SAP ERP
8.1
Custom reports
BlackLine
SAP ERP
8.7

General Ledger and Configurable Accounting

BlackLine
SAP ERP
8.6
Accounts payable
BlackLine
SAP ERP
9.3
Accounts receivable
BlackLine
SAP ERP
9.3

Inventory Management

BlackLine
SAP ERP
9.0
Inventory tracking
BlackLine
SAP ERP
9.3
Automatic reordering
BlackLine
SAP ERP
9.3
Location management
BlackLine
SAP ERP
8.4
Manufacturing module
BlackLine
SAP ERP
9.1

Order Management

BlackLine
SAP ERP
8.6
Pricing
BlackLine
SAP ERP
8.5
Order entry
BlackLine
SAP ERP
8.9
Credit card processing
BlackLine
SAP ERP
8.2
Cost of goods sold
BlackLine
SAP ERP
8.8

Pros

BlackLine

  • Improves performance on month-end related reconciliations.
  • A unified platform that is optimized across the Finance org providing visibility and provides a paperless and improved reconciliation process.
  • Great for transparency and visibility across the team
  • User-friendly interface that is easy to utilize
Desislava Abrasheva | TrustRadius Reviewer

SAP ERP

  • Organizational resource management and integration of different departments with each other as a software automation
  • We have Access to all insights and analytics data from anywhere
  • It doesn't matter how big your organization is, it supports everything from small companies to giant high-tech organizations, and they all have access to data at very high speeds.
  • If you use the web and cloud version, the initial costs will be greatly reduced and even a small start-up small company can enjoy the benefits of SAP ERP.
Ali Kazempour | TrustRadius Reviewer

Cons

BlackLine

  • Improve the customization of auto-certification timing.
  • It would be great to have a screen where a preparer and approver can see their workload without having to switch between roles.
  • Cases should be accessible to more users automatically, not just system admins.
Anonymous | TrustRadius Reviewer

SAP ERP

  • SAP sometimes gets slow whenever most of the people in the company simultaneously use it
  • Hopefully they would extend background job processing to all tables in SAP since it sometimes goes time out whenever extracting large historical data (ex. 5 years expense data)
Brandon Macapelit, CISA | TrustRadius Reviewer

Likelihood to Renew

BlackLine

BlackLine 9.4
Based on 9 answers
  • To continue to enjoy and leverage on the automation functionalities BlackLine offers for this process.
  • Make more gains on running this process efficiently and keep our Finance Teams on high-end value addition projects
  • With a foreseeable increase in transaction volumes when activities pick up, we need a tool we can really on to handle the volume
Anonymous | TrustRadius Reviewer

SAP ERP

SAP ERP 8.6
Based on 4 answers
The cost of SAP as an ERP is quite high and the switching costs associated with ERP systems are even higher. That being said moving from one ERP to another only happens once in a great while for large organizations. Those switching costs include retraining, IT hardware requirements, outside consultants and more
Todd Bellamy | TrustRadius Reviewer

Usability

BlackLine

BlackLine 8.8
Based on 47 answers
There are some processes that we currently use that cannot be done in BlackLine. Our users don't want to change their processes or learn new processes even though it would make their jobs easier. We have very few users who have adopted BlackLine fully, and management has not made it a requirement to use the application.
Jennifer Nicholoff | TrustRadius Reviewer

SAP ERP

SAP ERP 8.6
Based on 7 answers
Language and Country support along with the feature to customize and enhance the product makes it stand apart. The technology stack they support should be appreciated as well. There are many ways a report can be developed depending on the driving business needs. Similarly, they offer products for integrations which are robust.
Anonymous | TrustRadius Reviewer

Support Rating

BlackLine

BlackLine 8.8
Based on 174 answers
My conversations with vendor representatives and our account managers have all been very positive. They provide solution suggestions that are tailored to our organization and requirements. Questions are answered quickly. The company seems genuinely interested in seeing our organization succeed, not only in the implementation and use of their product but also financially.
David Tilton | TrustRadius Reviewer

SAP ERP

SAP ERP 8.8
Based on 8 answers
As I am a support consultant, I am aware of the support provided by SAP. The SAP support portal is very easy to use. You can create [a] ticket based on your priority. It has a chatbot. Further, it has many SAP notes which describe many standard problems users can face along with its solution. SAP support portal also includes many knowledge solutions and process steps for all types of standard errors.
Ranjana Agrawal | TrustRadius Reviewer

Online Training

BlackLine

BlackLine 9.0
Based on 1 answer
Trainings are available for all topics on the BlackLine U portal. These were incredibly helpful when first starting with BlackLine to get the hang of it. Trainings are useful for any module. I have personally used this to teach myself how to use the tasks and variance modules, which are now fully utilized by my organization. The support team is also very helpful in training our team on anything additional we have needed.
Matt Gustus, CPA | TrustRadius Reviewer

SAP ERP

No score
No answers yet
No answers on this topic

Implementation Rating

BlackLine

BlackLine 9.9
Based on 7 answers
You will have to meet up with your final users, approver, internal auditor and accounting policy holder. Everyone has to agree. When you have a well written process, workflow, policy, approval requirement, and control, your implementation process will be much easier
S.Michelle Chan | TrustRadius Reviewer

SAP ERP

SAP ERP 3.0
Based on 2 answers
No answer on this topic is available.

Alternatives Considered

BlackLine

Excel is an extension of Accountants....we are comfortable with Excel and can adapt it for many activities such as balance sheet reconciliations and month-end close lists. For 20 years of my career, that's what the organizations I worked for used. So, when we were looking for a solution, we wanted something that was based in Excel. After we participated in a Blackline demonstration, we realized to be effective the platform didn't have to be Excel-based. We were confident all of Blackline's features (data importing, recon templates, matching, system certifications, etc.) could be more efficient, accurate, complete, and controllable than Excel or a solution where Excel is the tool's platform.
Kelly Singletary, CPA | TrustRadius Reviewer

SAP ERP

SAP is totally integrated as are many of its greatest competitors, but the level of detail in the integration between modules puts SAP heads and shoulders above all others. Granted, the SAP implementation can be much more difficult to perform, but in the long run, the amount of effort you put in will result in excellent usability. After using Oracle's E-Business Suite for over 20 years, we did a due diligence search that lasted over 18 months before making a decision to go with SAP. This was a result of our Oracle system being made "un-upgradeable" due to a custom module that Oracle Consulting actually built for us. We were stuck in an old version of their database that would not work upon patching to the next version.
John Mota | TrustRadius Reviewer

Return on Investment

BlackLine

  • We were short-staffed by 3 full-time accounting positions compared to normal staffing levels. Due to the efficiencies from using Blackline we've been operating with 2 fewer senior accounting positions, which is saving us roughly $100k-$120k. We're not sure that we need to fill them now. I think that's a pretty good ROI.
Anitra Myrick | TrustRadius Reviewer

SAP ERP

  • SAP has helped in transparency across different business unit and single financial view of the company that previously did not exist.
  • The cost of supporting the solution is slightly higher than the previous ERP and the consulting solutions cost more.
  • Overall SAP has brought in positive ROI and uniform business practices across the organization
Anonymous | TrustRadius Reviewer

Pricing Details

BlackLine

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

SAP ERP

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Rating Summary

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