Likelihood to Recommend BlackLine has worked well for our companies, as we have a very old ERP system that is limited to what can be done within the system. Everything was done manually through Excel and binders to keep everything together, and each location had their own way of closing, so there was no consistency. It took longer to complete our close, and it created opportunities for a lack of separation of duties within the process. BlackLine has everything in one place, easy viewing of past months, strict separation of duties implemented (based on your specifications,) easy viewing for an auditor to get everything they need without a lot of hands on from the team, and works the same across all of our global locations, but in their local language and currency. BlackLine may not be a huge assist to those that have ERP systems that can handle doing the Recs, the JE's, the approvals, etc., all within its own system, as long as every location is on the same system. If they are all on different accounting systems, BlackLine can assist in providing consistency across all accounting locations, so processes can be the same no matter where they are located.
Read full review SAP BPC is well suited for complex planning and consolidations needs where the underlying transactional system is SAP ECC. It suits well if the organization has separate teams with BPC, ABAP, BW, Basis, Hana skillset. SAP BPC is less appropriate for organizations using Agile methodology. It is not suitable for organizations in a hyper-growth cycle as the installation and implementation is time-consuming. It will not work for organizations where the planning and budgeting needs keep changing frequently. The UI of SAP BPC is not very intuitive and very difficult to set up a dynamic dashboard for senior executives and officials of CxO.
Read full review Pros Saving time! Our manual process became automated the minute we "turned on" Blackline! Focus! By saving time using Blackline, our employees are able to focus on other job responsibilities and profit-generation Support! Blackline's support throughout our implementation and post-implementation has been exceptional. We always receive timely responses and get answers fast, when needed User Friendly! Their system is very easy to navigate. Even individuals in our organization that don't like or embrace change said the transition to Blackline was smooth and painless Read full review SAP BPC is real time data. You can send information into the system and see it reflected in your reports immediately. Other systems may require a manual push into a reporting system. SAP BPC is a shared reporting tool, so multiple users can be working in a model/environment at the same time, real time. This is especially helpful if your workbooks incorporated multiple processes requiring multiple users to get into the same model. SAP BPC is a powerful tool designed to help all facets of the company, from cash flow to capital expenditures to headcount management to financial planning to consolidation. Read full review Cons Early functionality for Oracle users - a lot of the new products are only for use by SAP users. Access to API data to improve the reporting of data out of BlackLine. Ability to create reports in BlackLine across data sources. Ability to email reports out of BlackLine (either ad-hoc or scheduled reports) as opposed to the current process of having the user access BlackLine to retrieve the report. Read full review Being from a law firm, the system needed a lot of custom tailoring in order to fit our full needs (although many companies could say the same thing). Although the ability to highly customize the system to the company's needs is a positive, it frequently results in the system responding in unexplainable and unrepeatable ways which negatively impacts and slows the budget process. Because of the sporadic nature and variety of the issues, we are unable to repeat them on cue and therefore cannot nail down a solution. Read full review Likelihood to Renew Because this is a great tool with many possibilities and cool perks. Plus, as an admin - because I am both user and admin - I can say that this is easy to handle, you don't even have to be able to write a single piece of code to do so
Read full review Usability BlackLine could use a little work in getting around the system. The interface is not without its issues including lots of scrolling up and down and a lack of using the entire screen. Importing of the initial setup data could be better defined and reimporting data to add additional fields could pose an issue of overwriting data in a negative way.
Read full review Unlike other SAP traditional products, SAP BPC was meant to be simple and familiar to financial users
Read full review Reliability and Availability We never experienced an outage with BlackLine. The only time the system was unavailable was during planned outages for updates and upgrades usually Friday evening after 6pm pst until Saturday morning at 6am pst.
Read full review Performance BlackLine performs rather quickly considering the amount of data we were pushing in and out of it.
Read full review Support Rating In my experience, the support team is beyond exceptional. They are incredibly knowledgeable and dedicated to the customer. You can expect prompt, professional and succinct responses. I have been working with the support team for BlackLine for more than ten years where I have been a customer four times. If anyone does Support right, it is definitely BlackLine. Not only can you trust your financials, but you can trust the team to support you through all your objectives!
Read full review We need a big support team with various skillset like BPC, ABAP, BW, HANA, FICO etc
Read full review In-Person Training SAP BPC training content and trainers are very good. The training is structured and provides a very good understanding of the product features and functionalities. I attended 6 separate training sessions of week-long or more. I had very good experience in all the sessions. The training is organized very well.
Read full review Online Training Trainings are available for all topics on the BlackLine U portal. These were incredibly helpful when first starting with BlackLine to get the hang of it. Trainings are useful for any module. I have personally used this to teach myself how to use the tasks and variance modules, which are now fully utilized by my organization. The support team is also very helpful in training our team on anything additional we have needed.
Read full review SAP Training contents are very good, informative and exhaustive.
Read full review Implementation Rating You will have to meet up with your final users, approver, internal auditor and accounting policy holder. Everyone has to agree. When you have a well written process, workflow, policy, approval requirement, and control, your implementation process will be much easier
Read full review The implementation was carried out in two phases spread over a period of 4 years with 2 upgrades in between. We also had multiple upgrades to HANA.
Read full review Alternatives Considered I have not used any products similar to Blackline. However, Excel does offer many similar functionalities to Blackline in terms of reconciling accounts. Blackline offers many benefits over simply using Excel. The reconciliations are organized and easy to find, and they roll over each month on their own. They include the ability to auto-certify if they meet the criteria that your team selects. They also include an audit trail of documentation and approval for each step.
Read full review With
Hyperion we struggled as it didn’t have integrated planning and consolidation, whereas BPC does have it. BPC is easier for reporting as it is Excel-based. Also BPC has prepackaged business process flows that helped a lot.
Hyperion on the other hand has a faster response time for user queries or report generation.
Read full review Scalability After implementing BlackLine our company acquired another large company with multiple operations. We were able to use the COVID shutdown to bring them on board with BlackLine with little effort in the setup and training of the users.
Read full review Return on Investment More insight into balance sheet account balances. Our team is more timely with getting errors fixed and monitoring important accounts. The task management tool helps us ensure that we are completing all accruals and reviews each month. This has led to fewer errors and missing accruals. Our use of BlackLine has greatly increased our efficiency by reducing manual work. Read full review Office administrators are able to enter data directly, freeing up accounting staff. Dependent expenses such as taxes and benefits are automatically calculated, saving time for accounting staff. Single source of data for budget information ensures consistency of information when reporting to senior management. Read full review ScreenShots SAP BPC (Business Planning and Consolidation) Screenshots