What users are saying about
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Top Rated
197 Ratings
5 Ratings

Bloomfire

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Top Rated
197 Ratings
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Score 9.5 out of 100
5 Ratings
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Score 3.7 out of 100

Likelihood to Recommend

Bloomfire

Whenever someone has information that they need to organize and relay to coworkers who do not work right along side of each other. For example, some coworkers work from home and some worker collaborate on items while in a different state. Certain jobs have continuous tasks and having documents where someone details how to make the task more efficient would be helpful for another worker doing similar tasks
Sarah Bunch MBA, CPM | TrustRadius Reviewer

SalesHandy

My first time contacting SalesHandy the person in live chat answered all of my questions and understood me. I was very happy. The second time the person didn't understand me at all. That's when I became aware this wasn't an American company. I asked for the same person I got the first time and we started e-mailing, but he clearly didn't read what I wrote on two occasions, so he wasn't addressing my questions. This started to waste my time and frustrate me. Then the e-mails stopped coming and I had to keep e-mailing again trying to get a response, until they finally stopped altogether. I was literally just about to sign up for a paid account when this all happened. I told them I was going to go to their competition, and they didn't care, they just ignored me.
Anonymous | TrustRadius Reviewer

Pros

Bloomfire

  • Search capability - It is very easy to look up what you are thinking about/trying to figure out in Bloomfire. You can search something with however you want to word it and you will likely find the most relevant post quickly.
  • Interaction with coworkers - Looking up articles from a colleague is extremely easily done. You can look up someone you know is an expert on some realm within your organization and scroll through their posts.
  • Navigation - Scrolling through posts to find information is very user-friendly.
  • Customization - Our organization was able to call the site "Atlas", where we customized the visual appeal and links to various areas of interest relevant to our organization.
Kylen Bailey | TrustRadius Reviewer

SalesHandy

  • The email drip campaign execution is simple to use and allows emails to be sent in 60-90seconds intervals which is very important when sending a big number of emails.
  • They have a very easy to understand customization fields that allow the user to view each individual email before sending to check for any potential errors.
  • Good integration of templates into the campaign set-up field with just a few clicks. Don't need to copy and paste.
Sean Foo | TrustRadius Reviewer

Cons

Bloomfire

  • Search was awful.
  • If you were not subscribed to a given group, a link (provided by someone else) to content in that group would not work.
  • Information Organization was very basic and could have been more useful.
  • It was not easy to find answers to questions that may have been asked before, so the same questions were asked again and again because it was too difficult to find previous answers.
  • If you subcribed to multiple groups and chose to have updates emailed, your email became overwhelmed and the information being sent was not useful.
  • Inability to organize bookmarks into something more useful than a big list.
Dave Cavanaugh | TrustRadius Reviewer

SalesHandy

  • I am missing SalesHandy's integration with Box. Screen sharing and live presentation process can be made easier.
myriam caron | TrustRadius Reviewer

Likelihood to Renew

Bloomfire

Bloomfire 8.5
Based on 4 answers
Most likely we will renew, our team needs a refresher on possible opportunities to advance our usage and learning of opportunities to move this answer to a 10, can't live without it.
Marci Kleinsasser, CFE | TrustRadius Reviewer

SalesHandy

No score
No answers yet
No answers on this topic

Usability

Bloomfire

Bloomfire 8.9
Based on 14 answers
Bloomfire is an easy-to-use platform for posting information and asking questions of my peers. It also has a user-friendly search capability. Yet like any other CMS, the secret to success rests in such items as the ability to use metadata to tag content or posts, and Bloomfire provides a wide range of options to make posting content and subsequently searching for it.
Paul Scianna | TrustRadius Reviewer

SalesHandy

SalesHandy 4.0
Based on 1 answer
I assume (I still can't be 100% sure) that if they had cared about my business, it would have worked for what I needed it to do, which was track open e-mails and clicked links.
Anonymous | TrustRadius Reviewer

Performance

Bloomfire

No score
No answers yet
No answers on this topic

SalesHandy

SalesHandy 2.0
Based on 1 answer
Due to me using the software for very long and their terrible customer service, this is why I rated them low. I did notice that when sending e-mails it does take a while for the e-mail to go through, but then the e-mail hits the inbox very quickly. Also, their site and live chat did have problems. I mentioned this to them and they eventually fixed the live chat, but then they ignored the site issues I had which is when I opened two tabs, one tab would show one thing, and the other tab an entirely different thing within my account. It was very confusing and wasted my time trying to figure out if what I had done actually saved.
Anonymous | TrustRadius Reviewer

Support Rating

Bloomfire

Bloomfire 8.5
Based on 15 answers
I have not needed to pose questions to the support team yet, as it is a very simple piece of software to use, however, its help documents and the bot ready to answer questions let me know I am in good hands. The help center could load a little quicker, but that's my only complaint.
Ruben David | TrustRadius Reviewer

SalesHandy

No score
No answers yet
No answers on this topic

Alternatives Considered

Bloomfire

I did not like SharePoint and I'm pretty sure that most people in my department never used it except to check for schedules. It was so clunky, not aesthetically pleasing, and not streamlined with filters and search. There's no problems like this when using Bloomfire. Everything works as you'd want it to
John Angove | TrustRadius Reviewer

SalesHandy

I'm now searching for an alternative to SalesHandy
Anonymous | TrustRadius Reviewer

Return on Investment

Bloomfire

  • Bloomfire definitely helps with my personal productivity.
  • Any question a client asks that I can't answer can often be found in Bloomfire.
  • Our specialists can add new questions and answers to Bloomfire when we are presented new challenges as we take care of our clients and prospects.
Kelly Sebastian | TrustRadius Reviewer

SalesHandy

  • SalesHandy helped us break into new markets and helped us gain 25% more leads every month.
Sean Foo | TrustRadius Reviewer

Screenshots

Pricing Details

Bloomfire

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$25

Bloomfire Editions & Modules

Edition
Basic$25.001
  1. Per Month
Additional Pricing Details

SalesHandy

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

SalesHandy Editions & Modules

Edition
Basic$91
Pro$201
Enterprise$501
  1. per user
Additional Pricing Details

Add comparison