Bloomreach Commerce Experience Cloud vs. Siteglide

Bloomreach has great support. So when you feel a bit lost or stuck on a problem, there is always somebody to help you out with your problem. Not just in a chat, but also on zoom call where you can explain or show your problem. Also they always check if the problem is solved the other day and if everything is working as I need.

Incentivized

As already mentioned, migrating websites from Adobe Business Catalyst, or any other platform is a strength. Using the Siteglide CLI, websites can be migrated as a static site to Siteglide, thus greatly reducing the amount of work necessary for the migration. Also, as long as developers are acquainted with HTML, CSS, Liquid, and Javascript, building sites with Siteglide can be done rapidly using their Siteglide Studio site builder. One of the additional strengths of Siteglide is Webapps. These can be easily used to provide the display and manipulation of dynamic data. The site can be designed so that users can change information without knowing anything about the underlying code. It allows a form-driven way to update site pages.

• All in one. We have experience working with other CDP/Marketing suites and it is really difficult to connect their different modules. Bloomreach Engagement has been built to be a single product which makes everything easy to use
• Fast and real-time. Other platforms struggle with getting real-time volumes or segmenting based on real-time events, that is not the case with Bloomreach Engagement
• GCP partnership. Being deployed over GCP and having BigQuery as raw data export makes really easy to expand and connect with existing stacks

Incentivized

• Webapps
• Members Zones
• Data access

Incentivized

• While Importing the offline data, sometimes the auto detection is failed to detect the csv file
• While we import with wrong mapping, even after pressing escape before the import starts, its not cancelling the import. it start running. It would be great if it stops the import
• it would be great if we receive email for successfully finished imports too

Incentivized

• Some features are still under development
• Billing plans occasionally cost more than competition, mainly because of the way Platform OS works
• "Drag and Drop" website building and maintenance could be improved in order to compete with other site-builders. Less reliance on knowing HTML, CSS, Liquid, Javascript, etc. would be a good direction to go in the future.

So far, Hippo is our ideal tool given its use of open standards which helps us to have a clear overview of what's coming next in the future Hippo releases. We are very confident in the future-readiness of the product

In my time working with Bloomreach Commerce Experience Cloud, I always liked to work with it. It is crucial that you get support from experts from the beginning to show you how to work with the vast amount of options and activities to choose from. The learning curve is also well-rounded because of its user-friendly interface and highly skilled customer support.

Incentivized

There could be an improvement for "non-programmers" and drag and drop editing. However, Siteglide's target market of website development agencies is well served and a great fit. Sites can be migrated from other platforms quickly and easily. New responsive websites can be developed quickly using Siteglide Studio and then robust functionality can be built out quickly and reliably. There is a wide range of features included in Siteglide and more features and upgrades are being rapidly added. The environment is built on a stable and performance-oriented platform. This allows agencies to provide excellent service on a worldwide basis.

99% of the time the site is available for when we need to use. With any cloud based software there will be occasion that there is an outage but this is communicated effectively and dealt with quickly. This has never got in the way of what we need to do in our day to day work and wouldn't be thought of as a problem

Incentivized

The search API is very fast (150ms), even considering we have nearly 2 million products in our catalog. The console pages where you do your configuration, add ranking rules and synonyms are sometimes a bit slower to load, but your customer would not notice any of that. The reports pages are also not the fastest, but definitely okay

Incentivized

When I get through to support they are absolutely amazing but I think sometimes the wait can be too long. From experience I also know HubSpot and Dotdigital allow for live calls or call-backs which gives you that extra layer of support and satisfaction. That alone would have taken this score to a 9.

Incentivized

Very responsive and a great system in place to facilitate communication.

The team was really helpful in explaining

Incentivized

It gives clear overview in each and every concepts

Incentivized

None it went smoothly

Incentivized

Bloomreach is a really easy to use platform compared to other CRM systems and allow faster integration to the other data sources. It allowed deduping services and the ammonization feature for data protection is really easy to set up which fields contain personal information and therefore remove the data when a customer request it.

Incentivized

Siteglide knocks the socks off Duda in terms functionality, it's eCommerce isn't a match for Shopify (yet) but it's got a lot more flexibility and functionality than Shopify which comes up short if businesses want to do more than sell products...and versus WordPress, well, it's just much more professional and doesn't fall on its arse.

Incentivized

there is an option of multiple projects per organisation, customers and assets can be copied across. Multiple sites can be managed in one project, different activities organized under initiatives. Splitting work into sensible units is therefore well possible. The billing is based on number of tracked and number of stored events, no package-based deals. It should therefore be well scalable from a small e-store to a large corporation.

Incentivized

• Emails, banners, and weblayers brought us an increase in conversion and additional profit.
• From a marketers perspective, it allows us to reach far and wide and see how well a campaign is doing in real-time.
• Knowing the customer allows improved communication and personalize our recommendations.
• Bloomreach Engagement has created revenue uplift with acquisition and conversion.
• The most effective tool out there when ROI is in question.

• It allows us to seel complicated sites to customers with lower budgets
• It's quick to migrate sites to
• It's cost effective

Incentivized