Likelihood to Recommend Blue Prism Intelligent RPA is well suited for the processes which are rules-based in nature. This software works well with web based application integrations. It's very easy to capture the object details and code the workflow with ease. The record functionally will do the trick most of the time and will save a lot of effort in coding the workflow. Work needs to continue in the surface automation part. It works with surface automation but there are chances of failure sometimes and we feel like the control of automation is very fragile.
Read full review The platform is an excellent solution for companies looking for a workflow automation system that can be used across departments and its return on investment becomes apparent once it is introduced in production for a business. Its ability to route work tasks dynamically between employees and outside parties, implement SLAs, and get information to a back-end source is excellent.
Read full review Pros Resource pooling is excellent. The control room, work queue management is an added strength to the Blue Prism tool. The release manager is also very good for deploying the packages in the new environment. It has the feature to identify the references for the used variables and the objects so while deploying the package it is easy to deploy without missing the important data. Scheduling, user management is simple to use and is very clear. Read full review Ease of use. The drag and drop configuration to create the processes makes the product easy to use and configure. Most of the icons are intuitive on what they are and how to use them. The use of the colored icons for each value also helps to know that that value is looking for. Forms. The capture forms are easy to create and maintain. A new field can be added to the Extraction group and then the capture form is regenerated and that field is automatically added to the form with all the proper attributes. If an additional check box or field is added to the form, that field stays when regenerated. This differs from KTA 6.0. Kofax has done pretty well integrating all the pieces of Kofax into one product. KC (Kofax Capture), KIC (Kofax Import Connector), KTM (Kofax Transformation Module with OCR), and workflow are all combined into KTA (Kofax Total Agility). This lets all of these features work together in one product. Kofax does keep adding more to the functions that maybe were left out original version. This makes Kofax Total Agility a robust product. Read full review Cons It is better to have functionalities for an attended ROBOT, but I am okay with that. Data types are constant only if we are using their special type of code block. I've had no other issues with Blue Prism operations. It would be better to have a free online "Advanced Training Program" for Blue Prism, apart from their certification program. Read full review Exception management within the platform can certainly be improved upon. If a job is suspended for any particular issue integrations can be put in place to attempt to handle them but it is kludgy and does not always work as anticipated. The administration interface is based on Microsoft Silverlight which limits it to certain versions of Internet Explorer and the interface has seen better days. Their other application, Kofax Kapow, has a much more mature and intuitive interface. This supposedly is being replaced in the next major iteration but I have doubts it will be successfully done. The product is expensive. It is also the Cadillac of workflow platforms with document transformation built in. In many cases the product can do what you want it to do but there may be other more cost effective platforms. Read full review Usability It's easy to handle and automate. Saves time and money in significant manner. Once a process is implemented, it performs the tasks with more than 95% accuracy so that's a big help. Costing is a bit high and object recognition work may need time to be hands on that's [the reason] this rating.
Read full review Support Rating Support is good and now with time online support in other forums is becoming available as well. Blue Prism support in itself is also good. Documents and blogs can help to find the solution. Since it's relatively new, sometimes if I'm stuck it can take time to find the solution or connect to their team.
Read full review Alternatives Considered Better User Interface.Better customer service.Easier to learn and use. But has greater risk compliances. Less preloaded automation. Less editing features and a big no while working on big projects. Fluidmesh is better in pricing and better management of multiple projects but I believe Blue Prism is perfect for beginners and small-scale companies.
Read full review Kofax TotalAgility is a beast of a package that gives you a thousand ways to tackle a problem, but it may not be the best platform for your needs. It is more of an enterprise platform that integrates well with other systems with moderate development time. Other packages may be cheaper, easier, and faster to implement depending on needs.
Read full review Return on Investment Huge cost saving/time-saving and manpower utilization when the bots are implemented by decoding the business use cases perfectly. The negative impact, the whole process or automation can lead to incorrect processing of data if the logic of the use cases is not implemented correctly in the bot. Read full review Kofax TotalAgility is very expensive. Some customers have reported that using the KTA workflow has increased productivity and has a good ROI overall. The customers have not shared true numbers for me to give details. Read full review ScreenShots