SS&C Blue Prism Intelligent Automation vs. TrueSight Orchestration

Blue Prism Intelligent RPA is well suited for the processes which are rules-based in nature. This software works well with web based application integrations. It's very easy to capture the object details and code the workflow with ease. The record functionally will do the trick most of the time and will save a lot of effort in coding the workflow. Work needs to continue in the surface automation part. It works with surface automation but there are chances of failure sometimes and we feel like the control of automation is very fragile.

Incentivized

Well Suited if running other BMC products Need well trained Level 2 & Level 3 Administration for day to day tasks

Incentivized

• Resource pooling is excellent.
• The control room, work queue management is an added strength to the Blue Prism tool.
• The release manager is also very good for deploying the packages in the new environment.
• It has the feature to identify the references for the used variables and the objects so while deploying the package it is easy to deploy without missing the important data.
• Scheduling, user management is simple to use and is very clear.

Incentivized

• Ease of Integration with other BMC products like BMC BSA , BNA ,Remedy & ITSM
• Technical Support is good
• Good documentation & Community Support
• Integration with third party apps is good

Incentivized

• It is better to have functionalities for an attended ROBOT, but I am okay with that.
• Data types are constant only if we are using their special type of code block. I've had no other issues with Blue Prism operations.
• It would be better to have a free online "Advanced Training Program" for Blue Prism, apart from their certification program.

Incentivized

• Complex initial setup
• Integration with Cloud is missing
• UI is old & traditional & not user friendly

Incentivized

It's easy to handle and automate. Saves time and money in significant manner. Once a process is implemented, it performs the tasks with more than 95% accuracy so that's a big help. Costing is a bit high and object recognition work may need time to be hands on that's [the reason] this rating.

Incentivized

Support is good and now with time online support in other forums is becoming available as well. Blue Prism support in itself is also good. Documents and blogs can help to find the solution. Since it's relatively new, sometimes if I'm stuck it can take time to find the solution or connect to their team.

Incentivized

Better User Interface.Better customer service.Easier to learn and use. But has greater risk compliances. Less preloaded automation. Less editing features and a big no while working on big projects. Fluidmesh is better in pricing and better management of multiple projects but I believe Blue Prism is perfect for beginners and small-scale companies.

Incentivized

We choose Atrium Orchestrator since we are using other BMC products in our environment & integration to those products is simple

Incentivized

• Huge cost saving/time-saving and manpower utilization when the bots are implemented by decoding the business use cases perfectly.
• The negative impact, the whole process or automation can lead to incorrect processing of data if the logic of the use cases is not implemented correctly in the bot.

Incentivized

• Able to automate 50% of manual operations work

Incentivized