Luminate Logistics, from Blue Yonder headquartered in Scottsdale (formerly JDA Software Group) provides an end-to-end execution platform to help drive flexible, fully autonomous distribution networks. Built on top of their AI/ML-based supply chain platform, Luminate Logistics helps organizations recognize problems before they happen, get machine-learning-based recommendations for action, and minimize risk while capitalizing on opportunities. It supports management of warehouse operations, and…
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Verizon Connect
Score 4.0 out of 10
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Verizon offers a fleet management platform in Verizon Connect, emphasizing asset tracking and GPS, clear maps and route optimization, and fleet KPI tracking.
The size and scope of the operation is the main question. In a smaller environment, or one that does not require a complex Warehouse Management Solution (WMS), RedPrairie may not be a good fit.
For overall fleet management, maintenance scheduling, employee tracking and equipment tracking this service seems like it is an all in one package that hit all the check boxes my firm needed.
The issue is lack of hardware and software updates and support, and what appears to be an over taxed cell network that is not allowing any of these devices to work correctly.
Cycle counting--great feature for inventory accuracy.
System directed put-away--system directs driver where to store and put materials away, keeps a warehouse in tip-top shape.
CNZ-Count near Zero, actually set at count at zero, when a bayrow emtys out, prompts fork driver to verify that the bayrow is actually empty by doing a cycle count....great for inventory accuracy!
Transit temperature monitoring - Verizon Connect allows us to fill in previously missing temperature information for food products in transit.
Vehicle location monitoring - While not our primary goal, we are able to use Verizon Connect to see if any of our vehicles has stopped for an excessive amount of time. This helps us ensure safety of our vehicle drivers.
Their implementation team was unable to provide examples where they successfully executed large scale multi site global deployments. May require strong client team or 3rd party implementation firm to ensure successful deployment and results.
As of 3 years ago, their parcel shipping module was very new and unproven in marketplace.
As of 3 years ago, Red Prairie had limited offering in modules that complement the WMS such as trading partner management and distributed order management. If you truly just need warehouse management capabilities this might not matter. For us, this meant we would need to involve more solution providers or internal development to address supply chain initiatives.
Again, the product was good. Customer service was OK at best. For any new installations or upgrades, I would seek a third party servicer/installer who would be more flexible in contract negotiations and provide service guarantees beyond what could expected with RedPrairie itself. If you choose to deal with RedPrairie directly, prepare for a lengthy negotiation process.
Verizon Connect has great customer service. Our account manager has always replied quickly to any inquiries of mine and has been very knowledgeable and reliable. Drivers who've occasionally needed to call into the customer service helpline have quickly had their questions answered and problems resolved. All reports I've received from them about their experiences have been positive, stating that the Verizon Connect employees have been courteous and helpful, resolving their issue quickly and efficiently.
RedPrarie seems to have been better than Aloha. I will say that I used Aloha a very long time ago and it is probably light years ahead now. Aloha seemed to be a little more flexible in what you could do. The major downfall was you had a system that needed to be connected to the POS network directly on site that would be used only for reporting. This would require you to have another PC for computing needs. Like I said before, this is probably something that has changed in the newer world of Aloha.
Verizon is more precise with GPS, but the easy installation and quick onboarding make Motive the winner. Verizon connect has better accuracy and less chance of removal, but the interface set up take away from its ease of use. Motive is easily installed and can be transferred between vehicles that Verizon connect cannot.
