BlueJeans Events (discontinued) vs. Zoom

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
BlueJeans Events (discontinued)
Score 8.3 out of 10
N/A
BlueJeans Events was a cloud-based platform that enables presenters to interact over video and stream their event to thousands of viewers, supporting all-hands meetings, webinars and large-scale events. The product was acquired by Verizon in 2020, and discontinued in 2023.
$41.67
per month
Zoom
Score 8.2 out of 10
N/A
Zoom helps consolidate communications and collaboration in the boardroom, classroom, operating room, and everywhere. Zoom is an intelligent collaboration platform that makes connecting easier, more immersive, and more dynamic. Zoom technology facilitates collaboration through solutions like Zoom Team Chat, Phone, Meetings, omnichannel cloud Contact Center, smart recordings, and Whiteboard.
$5
per month per license
Pricing
BlueJeans Events (discontinued)Zoom
Editions & Modules
Events - Video Webinars 100 Attendees
$41.67
per month
Events - Video Webinars 200 Attendees
$50.00
per month
Events - Video Webinars 500 Attendees
$57.50
per month
Events - Large Scale Events (Up to 150k Attendees)
Custom Quote
Add-On Zoom Translated Captions
$5
per month per license
Add-On - Zoom Whiteboard
$24.90
per year
Pro
$149.90
per year per user
Business
$199.90
per year per user
Business Plus
$250.00
per year per user
Add-On - Conference Room Connector
$499
per year
Basic
Free
Enterprise
Custom
Add-On - Large Meetings
starting at $600
per year
Add-On - Cloud Storage
starting at $120
per year
Add-On Audio Conferencing
starting at $1200
per year
Add-On Zoom Phone Power Pack
Starting at $300
per year per user
Add-On - Zoom IQ for Sales
Contact Sales
Add-On - Quality of Service Subscription
Contact Sales
Offerings
Pricing Offerings
BlueJeans Events (discontinued)Zoom
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeOptionalNo setup fee
Additional DetailsVIDEO WEBINAR / EVENT FEATURES Host an unlimited number of non-concurrent webinars 100, 200, 500 attendee plans available Maximum webinar duration is two hours Attendee registration workflow & reporting Moderator Dashboard delivers production controls in a single pane Attendee engagement - Chat, Raise Hand, Q&A with Up-Voting, & Live Polling No download, browser-based attendee experience Dolby Voice included for crystal-clear audio Widescale live streaming via Facebook Live Automated closed captioning for improved accessibility Intermission & Pause Broadcast feature Presenter prep room and attendee waiting area Online support only Live and Self Paced Training (free)
More Pricing Information
Community Pulse
BlueJeans Events (discontinued)Zoom
Considered Both Products
BlueJeans Events (discontinued)
Chose BlueJeans Events (discontinued)
Outside of Zoom, I find BlueJeans to be competitive, If you would offer a free limited use like Zoom, it would be more competitive.
Chose BlueJeans Events (discontinued)
I like Blue Jeans better because of the clarity of the voice, faces, and less dropped participants during the meeting.
Chose BlueJeans Events (discontinued)
I think that BlueJean Events is reasonably priced and from my point of view, I think that BlueJeans provides pretty much the same services as those other products.
Chose BlueJeans Events (discontinued)
It's comparatively easy to conduct sessions on BlueJeans. Time duration plays an important role in putting it at an advantage. Chat and Q/A features work great.
Chose BlueJeans Events (discontinued)
Zoom appears more user-friendly.
Chose BlueJeans Events (discontinued)
BlueJeans was used previously by the organization and therefore had been grandfathered in. It seemed to be more popular among our users, to begin with, but as time has gone on, Zoom seems to be picking up in popularity among the users since it is more widely used. But for the …
Zoom

No answer on this topic

Top Pros
Top Cons
Features
BlueJeans Events (discontinued)Zoom
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
BlueJeans Events (discontinued)
7.4
30 Ratings
3% below category average
Zoom
-
Ratings
Dashboards6.926 Ratings00 Ratings
Data exportability7.928 Ratings00 Ratings
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
BlueJeans Events (discontinued)
6.6
74 Ratings
21% below category average
Zoom
7.2
713 Ratings
11% below category average
High quality audio8.474 Ratings7.7707 Ratings
Mobile support7.166 Ratings00 Ratings
High quality video00 Ratings7.6709 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
BlueJeans Events (discontinued)
8.1
73 Ratings
2% below category average
Zoom
7.5
708 Ratings
6% below category average
Calendar integration7.464 Ratings7.5631 Ratings
Record meetings / events9.371 Ratings7.7663 Ratings
Slideshows7.962 Ratings00 Ratings
Event registration9.032 Ratings00 Ratings
Meeting initiation00 Ratings7.9690 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
BlueJeans Events (discontinued)
7.6
68 Ratings
10% below category average
Zoom
7.3
617 Ratings
5% below category average
Audience polling8.956 Ratings00 Ratings
Q&A8.764 Ratings00 Ratings
Live chat00 Ratings7.5599 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
BlueJeans Events (discontinued)
6.6
68 Ratings
25% below category average
Zoom
7.2
595 Ratings
4% below category average
Participant roles & permissions8.466 Ratings7.0568 Ratings
Confidential attendee list7.356 Ratings00 Ratings
User authentication00 Ratings6.8515 Ratings
Online Events Marketing
Comparison of Online Events Marketing features of Product A and Product B
BlueJeans Events (discontinued)
6.5
24 Ratings
21% below category average
Zoom
-
Ratings
Branding options6.623 Ratings00 Ratings
Integration to Marketing Automation6.319 Ratings00 Ratings
Screen Sharing
Comparison of Screen Sharing features of Product A and Product B
BlueJeans Events (discontinued)
-
Ratings
Zoom
7.5
703 Ratings
6% below category average
Desktop sharing00 Ratings8.1702 Ratings
Cloud PBX
Comparison of Cloud PBX features of Product A and Product B
BlueJeans Events (discontinued)
-
Ratings
Zoom
6.2
19 Ratings
27% below category average
Hosted PBX00 Ratings5.811 Ratings
Multi-level Interactive Voice Response (IVR)00 Ratings5.713 Ratings
Directory of employee names00 Ratings7.115 Ratings
Call Management
Comparison of Call Management features of Product A and Product B
BlueJeans Events (discontinued)
-
Ratings
Zoom
7.1
22 Ratings
14% below category average
Answering rules00 Ratings7.012 Ratings
Call recording00 Ratings8.319 Ratings
Call park00 Ratings6.312 Ratings
Call screening00 Ratings6.912 Ratings
Message alerts00 Ratings6.716 Ratings
Business SMS/External Messaging00 Ratings7.18 Ratings
Voicemail Transcription00 Ratings7.512 Ratings
Mobile apps
Comparison of Mobile apps features of Product A and Product B
BlueJeans Events (discontinued)
-
Ratings
Zoom
7.7
22 Ratings
11% below category average
Mobile app for iOS00 Ratings8.220 Ratings
Mobile app for Android00 Ratings7.115 Ratings
Unified Communications Platform and Collaboration
Comparison of Unified Communications Platform and Collaboration features of Product A and Product B
BlueJeans Events (discontinued)
-
Ratings
Zoom
6.0
14 Ratings
22% below category average
Centralized communications management00 Ratings5.311 Ratings
Team messaging00 Ratings5.812 Ratings
Team document sharing00 Ratings7.112 Ratings
Call and meeting analytics00 Ratings5.712 Ratings
Best Alternatives
BlueJeans Events (discontinued)Zoom
Small Businesses
ClickMeeting
ClickMeeting
Score 9.5 out of 10
Nextiva Business Phone Service
Nextiva Business Phone Service
Score 9.2 out of 10
Medium-sized Companies
ClickMeeting
ClickMeeting
Score 9.5 out of 10
Nextiva Business Phone Service
Nextiva Business Phone Service
Score 9.2 out of 10
Enterprises
ON24
ON24
Score 8.6 out of 10
Cisco Unified Communications Manager (Call Manager)
Cisco Unified Communications Manager (Call Manager)
Score 8.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
BlueJeans Events (discontinued)Zoom
Likelihood to Recommend
8.4
(74 ratings)
7.1
(733 ratings)
Likelihood to Renew
4.7
(11 ratings)
4.1
(16 ratings)
Usability
9.0
(15 ratings)
6.8
(39 ratings)
Availability
8.3
(3 ratings)
10.0
(1 ratings)
Performance
7.7
(44 ratings)
9.0
(2 ratings)
Support Rating
8.2
(5 ratings)
4.2
(39 ratings)
Implementation Rating
8.8
(5 ratings)
9.6
(7 ratings)
Configurability
7.2
(2 ratings)
7.0
(1 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
7.9
(13 ratings)
Ease of integration
-
(0 ratings)
10.0
(1 ratings)
Product Scalability
8.3
(3 ratings)
10.0
(1 ratings)
Professional Services
-
(0 ratings)
9.2
(8 ratings)
Vendor post-sale
8.2
(1 ratings)
10.0
(1 ratings)
Vendor pre-sale
7.3
(1 ratings)
10.0
(1 ratings)
User Testimonials
BlueJeans Events (discontinued)Zoom
Likelihood to Recommend
Discontinued Products
BlueJeans Events is really well-suited for large attendance virtual events and meetings. It was perfect for many of the classes I've taken, as well as hosted, especially during the ongoing COVID-19 pandemic, where oftentimes in-person classes and interactions have been limited. I love how BlueJeans Events fosters meetings and interactions for large numbers of individuals, despite the fact that in-person meetings of this size have not entirely been feasible during the past year and a half.
Read full review
Zoom
I think Zoom runs circles around Teams! I just wish starting meetings was easier - anyone with a link should be able to start the meeting the way you can in Teams. It would also be great to be able to see participants when you are sharing your screen.
Read full review
Pros
Discontinued Products
  • Automatically generated reminder emails to registered attendees before the event.
  • Easy to host a panel and have them meet before the event goes live.
  • Moderator chat allows for those running the program to chat without all of the attendees seeing. This allows for you to address technical issues, program flow, etc.
Read full review
Zoom
  • I love how easy it is to set the focus on the presenter. It is annoying when people don't spotlight themselves as a presenter, so you get to see the whole gallery of attendees in smaller, two-inch windows.
  • I like the capability of having break-out rooms. Even though I don't use them very often, it is nice to have them available if the right situation presents itself for smaller group chats.
  • The recording quality is better than I have experienced with other products (Microsoft Teams, WebEx, etc.), and the fact that it is already an MP4, so I don't have to convert it for publishing on our intranet is huge to me.
Read full review
Cons
Discontinued Products
  • Reliability is the biggest challenge I see with BlueJeans. There are times when BlueJeans seems to handle the demands of a big company seamlessly, but then there are other times when BlueJeans runs into issues that I've seen affect entire offices for extended periods of time which creates a challenge for the teams who depend on BlueJeans to effectively run their remote meetings. While in the grand scheme of things, these outages have been few and far between, when they happen people aren't able to start their BlueJeans meetings and have to scramble for an alternate way to meet (while attendees are simultaneously having issues trying to dial into the BlueJeans meeting).
  • Aside from the occasional outage, the quality of the video and audio is pretty solid. With variables that are likely outside of the BlueJeans product (office connectivity, bandwidth issues, internal routing) there are times where BlueJeans would either lag or echo which would either impact the output for the host of the meeting (who likely has a room full of participants) or multiple attendees. It would be great to see BlueJeans enhance their packet handling in these cases to prioritize audio over video (and perhaps auto-adjust video quality when there are bandwidth issues).
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Zoom
  • Sharing zoom complete information is not visible on the screen, and also a bit is confusing minimizing and maximizing.
  • Every time someone enters the chat, a chat box appears on my screen, and some features are missing from this version.
  • Automatic conference connection based on a schedule isn't an option, and neither is enhanced security measures.
Read full review
Likelihood to Renew
Discontinued Products
We use it frequently and it has its advantages so I don't see better options for some kind of meetings. The quality of video and audio are great and that's what is very important to us. We like thing being professional. BlueJeans is simple and rich in possibilities. What's more, BlueJeans support is great and professional, they don't forget about their customers.
Read full review
Zoom
We're sticking with Zoom for the foreseeable future--given its compelling feature set, ease of use, and advanced technology, there's just no other competition to be excited about. Plus it's a Gartner-recognized industry leader, so it's a rather easy choice.
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Usability
Discontinued Products
This rating comes from end user experience. When they step into a meeting, they get asked to put in SSO credentials if the meeting is restricted. In many cases, the meeting is open to anyone and staff needs to enter a name to continue. Some staff will forget to add a name and come in as a Guest. Call in options will only provide the phone number for the person calling in on the participant roster. This overall can be a little confusing for some, but to others this is a great service.
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Zoom
Zoom is made for the non tech office. It has features that can be made to do what you need to run things on a day to day basis. Immediately we we able to get meetings going with remote employees. The ability to be able to add smartphone connected people was a big plus. Zoom met our needs at the time.
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Reliability and Availability
Discontinued Products
BJ Events is Available always when we need it. There was no situation that we encountered an error or an outage. How are you doing this? :)
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Zoom
There have been less than a handful of outages during our two years with Zoom, and whenever there was one, an email informing us of the outage went out immediately, and they had the issue resolved shortly thereafter.
Read full review
Performance
Discontinued Products
I think that BlueJeans Events is 7/10 because it's pretty efficient. The audio and video quality is pretty great. I've only had a few connectivity issues but otherwise, it's performed fine. The features are also impressive; I am a huge fan of being able to record my calls so that I can refer back to them whenever necessary.
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Zoom
Zoom has among the best performance of any video conference platform, as I've mentioned several times. Besides that, their Chat platform works great, and their back end always runs smooth. It's unfortunate that reporting can now only be done by one month at a time, but nonetheless, it only takes a second to run any kind of Zoom report, whether it's an attendee report, Poll results, a user report, a list of meetings from the past month, etc.
Read full review
Support Rating
Discontinued Products
I really like site bluejeans.com and how simple it is.You can find there instructions, tips and how to create event or secure it! Of course FAQ is always useful and that's what you can find there too! Of course there is contact to support team which I remember was great and professional. Support Team really cares about their customers and don't forget about them. It feels like you can always count on them and reach out with any kind of question(s) which I think is very important.
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Zoom
As I've written before, Zoom makes us feel like we matter and that we're a client rather than a customer. They want us to succeed and they put in the time to make sure that we do. I feel like they're more of a business partner rather than simply a vendor or supplier. They spent a lot of time onboarding with us, giving us demos, helping us get set up, and then giving us follow-up to be sure it's going well.
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Implementation Rating
Discontinued Products
Important to gather all infroamtion from client and ensure all basis are acknowledged before actually doing the installation of equipment
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Zoom
If you receive any pushback from higher ups, point to any of the various positive reviews like this one. Or show Zoom's excellent Gartner report, or articles describing Zoom's partnership with Sequoia capital. It's not difficult to show how Zoom is a trustworthy industry leader with best-in-class technology.
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Alternatives Considered
Discontinued Products
BlueJeans Events is an all-in-one platform that works well when used as a moderator and as part of the audience. The feature that was useful was the practice session it allowed us to do for our tech check. Made the day of our event less stressful.
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Zoom
Zoom cannot be beaten for ubiquity - 100% of my clients and prospective clients are already familiar with Zoom. This is the #1 reason why I use Zoom. Additionally, Zoom integrates with AcuityScheduling, saving me a lot of time in creating meetings and adding them to the calendar. Zoom is disappointing in terms of video quality, interactivity features, and privacy. In cases where I need to use the recording of webinars for digital products, I will always use Crowdcast, and in cases where privacy is essential, I will use JitsiMeet.
Read full review
Contract Terms and Pricing Model
Discontinued Products
No answers on this topic
Zoom
The billing and price model is really fair for so many functions that they offer, our remote work requires each of the features that Zoom offers, so accepting payment for a tool like this is the least we can do. I like that billing arrives on time and that they offer opportunities and payment times.
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Scalability
Discontinued Products
We've been using BJ Events with big event and it worked as good as smaller one. All meetings were international and it didn't seem like it at all, I mean the quality was great. Maybe time delay was noticeable sometimes (sound to video) but it might also be caused by poor quality of internet connection.
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Zoom
Because the Basic licenses are completely free, and because it's very easy to configure and install Zoom, and because anyone can join Zoom from a link without needing an account, scaling is a Breeze. There are absolutely no roadblocks. My company keeps adding more Zoom Pro license every week since it's so in demand. We were able to convert users from several different platforms onto Zoom with no trouble at all.
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Professional Services
Discontinued Products
No answers on this topic
Zoom
Zoom is perfect for our business. We use it to video chat with prospective clients. The name recognition alone gives us credibility and it is very easy to screen share and send content out.
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Return on Investment
Discontinued Products
  • There has certainly been significant cost savings on travel, particularly for internal communications. We have also found that BlueJeans has been better than other client systems like Webex. For example, we regularly switch to using BlueJeans over customer systems (Webex, Skype for Business).
  • Certainly meetings are shorter and more productive, specifically our daily standup meetings with remote users.
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Zoom
  • It enables me to send and receive messages from my team members during video calls, handling online presentations.
  • With the ability to quickly stop, mute, and even receive notifications when someone enters or exits the meeting room, I'm never obligated to show up while making a call.
  • It is possible to record online meetings for future reference and more effective customer service. As we dealt with a lockdown, Zoom helped our business run smoothly.
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ScreenShots

BlueJeans Events (discontinued) Screenshots

Screenshot of This is the event interface as it appears to event moderators.Screenshot of The presenter interface allows up to 150 on-camera speakers to host events.Screenshot of Join from any video-enabled room, computer, or mobile device. Access events on browsers without downloading an app.