What users are saying about
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Top Rated
807 Ratings
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Top Rated
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BlueJeans Meetings

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Top Rated
807 Ratings
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Score 8.6 out of 100

Webex Meetings

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1251 Ratings
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Score 8.2 out of 100

Likelihood to Recommend

BlueJeans Meetings

As a singular delivery product, BlueJeans is more than adequate and suits our users' needs in both Meetings and Events. I find BlueJeans as easy to use or adapt to as any other virtually delivery competitor. I have used Zoom and Webex and while there are some slight differences I find that it is more of a personal preference. I personally like BlueJeans and have not found anything that would make me want to look for another product.
Anonymous | TrustRadius Reviewer

Webex Meetings

Webex Meetings is more focused on organizations and users with needs above the average: HD video and audio, possibility of participating from any device, by desktop, mobile, video conference equipment or browser, share screen, documents or record and edit meetings , among other features, all safely and up to 1000 participants in each meeting. If a more basic collaborative solution is required, the advice is to use another provider.
Leonardo Gonzalez | TrustRadius Reviewer

Feature Rating Comparison

Performance & Compatibility of Online Events Software

BlueJeans Meetings
8.2
Webex Meetings
8.1
High quality audio
BlueJeans Meetings
8.7
Webex Meetings
8.4
High quality video
BlueJeans Meetings
8.4
Webex Meetings
8.3
Low bandwidth requirements
BlueJeans Meetings
7.3
Webex Meetings
7.6
Mobile support
BlueJeans Meetings
8.3
Webex Meetings
8.1

Screen Sharing

BlueJeans Meetings
8.2
Webex Meetings
8.5
Desktop sharing
BlueJeans Meetings
8.7
Webex Meetings
8.8
Whiteboards
BlueJeans Meetings
7.7
Webex Meetings
8.2

Online Meetings / Events

BlueJeans Meetings
8.2
Webex Meetings
8.4
Calendar integration
BlueJeans Meetings
8.5
Webex Meetings
8.6
Meeting initiation
BlueJeans Meetings
8.6
Webex Meetings
8.5
Integrates with social media
BlueJeans Meetings
6.9
Webex Meetings
7.6
Record meetings / events
BlueJeans Meetings
8.6
Webex Meetings
8.7
Slideshows
BlueJeans Meetings
8.4
Webex Meetings
8.6

Online Events Collaboration

BlueJeans Meetings
7.9
Webex Meetings
8.4
Live chat
BlueJeans Meetings
8.3
Webex Meetings
8.4
Audience polling
BlueJeans Meetings
7.7
Webex Meetings
8.5
Q&A
BlueJeans Meetings
7.8
Webex Meetings
8.4

Online Events Security

BlueJeans Meetings
8.1
Webex Meetings
8.4
User authentication
BlueJeans Meetings
8.3
Webex Meetings
8.5
Participant roles & permissions
BlueJeans Meetings
8.1
Webex Meetings
8.5
Confidential attendee list
BlueJeans Meetings
8.0
Webex Meetings
8.1

Pros

BlueJeans Meetings

  • One of the things that attracted us initially was that it allows for connections to be made to the meetings from a variety of devices, including telephones. We have some people who are not very technologically savvy so the ability to use a computer or not was important.
  • The facility to record meeting and then make those recordings available has significantly increased our ability to provide a library of content to our users.
  • Users like the flexibility of being able to change their own screen display from speaker view to gallery view and so forth.
  • We find that BlueJeans makes interaction between the different participants in the meeting very simple and easy.
  • Since we have people participating from different countries, the availability access numbers in many countries is a definite plus.
  • The availability to assign as many Meeting IDs as needed, including multiple meetings happening simultaneously is crucial for our purposes.
  • The option of the break-out rooms has been very useful. At times we want to have a meeting with everyone, then break people out for discussions or group exercises and that works very well in BlueJeans.
Robert Chatten | TrustRadius Reviewer

Webex Meetings

  • it is very robust and Stable
  • Security is one important strength
  • it is easy to use, and even when shared to arrange meetings with customer that are more familiar in using other Meeting Tools, they find it easy to use and better than the tools they have been using.
  • It is curious how they like the way they could change the Virtual Background and how better it looks than others
Mike Martinez | TrustRadius Reviewer

Cons

BlueJeans Meetings

  • Have difficulty with the 'named user' licensing; each of our users are low volume.
  • Have had issues with initial setup by user (obtaining license, password process).
  • The ROOMS feature needs more explanation or case studies - could be useful but 'how'?
Anonymous | TrustRadius Reviewer

Webex Meetings

  • Better integration with other platforms such as Panopto (currently only one video source can be saved instead of one explicit presenter and one explicit content window
  • Needs a bigger marketplace similar to Zoom
  • Virtual backgrounds needs improvement and should include motion backgrounds
  • Consolidate all the different products (Webex Meetings, Event, Training, Support centers) into one product
  • Allow fullscreen video of presenter video on secondary monitor
Anonymous | TrustRadius Reviewer

Likelihood to Renew

BlueJeans Meetings

BlueJeans Meetings 7.9
Based on 20 answers
I have used many other competing platforms platforms; however, despite the fact that BlueJeans lacks certain features others offer, familiarity, ease of use, and several things BlueJeans does better than others mean that I will stick to BlueJeans. Further, whenever I have faced a problem, I have found BlueJeans support excellent overall; no lengthy wait to understand and resolve an issue. Good product, great support, BOTH TESTED OVER TIME; I do not have an incentive to move to another platform.
Anonymous | TrustRadius Reviewer

Webex Meetings

Webex Meetings 7.6
Based on 34 answers
Cisco Webex Meetings is a platform that consistently performs well and outperforms some of the other solutions that we have used, such as Zoom. It is user friendly and helps our organization accomplish the goal of connecting with external contacts to conduct meetings and share information
Jess Messenger | TrustRadius Reviewer

Usability

BlueJeans Meetings

BlueJeans Meetings 8.8
Based on 201 answers
I don't have much experience of joining a meeting from an attendee of someone else's. As for joining a meeting I've created, it's very easy. For recurring meetings, I find the meeting in my list, and if it's near the time to start, there will be a "Join" button, and I just push that. After that, it gives me the options for joining -- video, audio, phone, screen share only. It remembers my previous choices, so mostly I just can click by that. As for attendees joining, there do seem to be connection problems from time to time and people have to log off and come back on, but we had that trouble with GoToMeeting also. Being able to mute attendees is much better in BlueJeans. When we had GoToMeeting, I constantly had problems with people joining by phone incorrectly, such that they didn't even show up in the meeting list and thus I couldn't mute them when needed.
J Lee Harshbarger | TrustRadius Reviewer

Webex Meetings

Webex Meetings 8.9
Based on 63 answers
Cisco Webex Meetings is a really easy-to-use solution. Cisco has a mentality linked to joining meetings: one button to push. There is always the same big green button that appears everywhere—on invitation emails, in the calendar, on videoconferencing devices, on the application in our phones and tablets. One button and the meeting is started. Anyone can start a meeting.The solution is therefore minimally demanding for IT teams, and even easy to set up and support for smaller environments where there simply isn't an IT team.
Anonymous | TrustRadius Reviewer

Reliability and Availability

BlueJeans Meetings

BlueJeans Meetings 9.7
Based on 8 answers
BlueJeans if usually available when we need it. We have used it on holidays, on weekends, and at all times of days with no problem. BlueJeans is also very communicative when there are issues affecting availability....
Marcus Manderson | TrustRadius Reviewer

Webex Meetings

Webex Meetings 9.0
Based on 130 answers
Has always been very reliable with only a couple of issues in the past year. Video and audio quality is always very good, however the platform does struggle with many people on video and audio (could also have something to do with computer bandwidth). We had over 50 people on a video call and found the platform to crash repeatedly, however for something like this I would recommend leveraging Webex events
Anonymous | TrustRadius Reviewer

Performance

BlueJeans Meetings

BlueJeans Meetings 9.7
Based on 8 answers
Everything worked very well
Anonymous | TrustRadius Reviewer

Webex Meetings

Webex Meetings 8.7
Based on 109 answers
Overall performance of loading the application is fast. On occasions, the meeting can take time to load in the browser version. The app usually loads faster both on desktop and mobile. Integration with MS Outlook is available. While I have not noticed [...] reduced performance within Cisco Webex Meetings because of this integration, I have seen delays in MS Outlook when adding the meeting link to calendars
Brijesh Shirodkar | TrustRadius Reviewer

Support Rating

BlueJeans Meetings

BlueJeans Meetings 9.2
Based on 22 answers
In all these years, there has been ONE instance when a problem I pointed out (with screenshots, no less) was DENIED. That apart, though there have been a few instances where there has been a delay in resolution (more to do with offering new features), I have NEVER felt frustrated about help not being on hand when I needed it most.
Vipin Khanna | TrustRadius Reviewer

Webex Meetings

Webex Meetings 8.3
Based on 115 answers
The response time is very fast via email. Most of the time, they also follow-up with a call but I usually need my questions answered via email.I think their support emails are bit bland and impersonal. They may think it's a good idea to list all applicable managers in their emails but that's not really all the important to me. In fact seeing so many people listed makes me wonder if I'd have to contact someone else to get my question answered or problem resolved.
Anonymous | TrustRadius Reviewer

In-Person Training

BlueJeans Meetings

No score
No answers yet
No answers on this topic

Webex Meetings

Webex Meetings 6.4
Based on 1 answer
It is very good to have an in-person training at times as they can show you in in person how to configure an operating system.
Anonymous | TrustRadius Reviewer

Online Training

BlueJeans Meetings

BlueJeans Meetings 9.0
Based on 2 answers
It is straight forward and easy to understand
Marcus Manderson | TrustRadius Reviewer

Webex Meetings

Webex Meetings 7.8
Based on 2 answers
We mostly use training from Cisco's online training programs which is very informative and can be easily incorporated into our daily schedules without disrupting our normal working activities. There are many online training materials are available on cisco's website as well as other third-party training companies may also provide additional training.
Anonymous | TrustRadius Reviewer

Implementation Rating

BlueJeans Meetings

BlueJeans Meetings 8.3
Based on 31 answers
For me its a simple video conferencing call tool, and implementation is simply setup user account give quick tutorial during the newhire orientation faze and then the user is good to go. There is not much you need to do to get this operational. sure if you want more security there are a couple extra steps but overall simply
Anonymous | TrustRadius Reviewer

Webex Meetings

Webex Meetings 9.0
Based on 17 answers
That we needed complex implementation that we didn't get tells me 2 things: 1) the product was not designed in a way that "just worked" like some of its peers (Zoom / BlueJeans) and 2) had our company defined actual user needs and validated / verified that they had bought something that matched those, we would have pursued features / designs more closely aligned with what the product actually does: screen share, sometimes video, definitely VOIP audio (always an option regardless of license), and easy recording and retrieval of meetings.
Chris Carpenter | TrustRadius Reviewer

Alternatives Considered

BlueJeans Meetings

I have extensive experience with multiple meeting platforms, starting with enterprise-class platforms such as GoToMeeting and WebEx, and more accessible commercial products including Zoom, Slack, Microsoft Teams, Google Hangouts (or whatever they're calling it this month), and many others.
From my perspective, BlueJeans blows the doors off every competitor I have looked at or used, except in the area of video quality (which I previously discussed). Even there, video quality is high enough that it is not even close to being a deal-breaker for me.
As a former enthusiastic user and advocate/evangelist for Zoom, I can easily say that the deciding factors that drew me to BlueJeans come down to three words: Value, Credibility, and Security.
Chris Vacano | TrustRadius Reviewer

Webex Meetings

I find Cisco Webex Meetings to be the easiest to use from the following standpoints:- Google Hangouts can have firewall issues for my customers; Cisco Webex Meetings doesn't- Our company finds it hard at times to take presenter rights in Teams, and we often need to present- Skype can be difficult to log into; Cisco Webex Meetings isn't- Some of my accounts weren't allowed by their internal IT teams to use Zoom when Zoom had security issues; Cisco Webex Meetings was always considered an acceptable option
Anonymous | TrustRadius Reviewer

Scalability

BlueJeans Meetings

BlueJeans Meetings 10.0
Based on 4 answers
more people in our organization have been using it and appears to have no problems.I think there is a max attendee limit but if that is removed, that would be even better
Anonymous | TrustRadius Reviewer

Webex Meetings

Webex Meetings 8.9
Based on 110 answers
  • Pay as you grow [the] solution. Only add license[s] when more user need it
  • License include[s] Cisco Webex Meetings and Webex Teams. Can be shared for entire departments and sites as needed
  • Using cloud storage, so meeting and presentation can be store on cloud. No need to provide on-premise server
  • For remote/branch user they can seamlessly join meeting from their endpoint device
  • License assignment is very simple using cloud console
Budi Ezeddin | TrustRadius Reviewer

Return on Investment

BlueJeans Meetings

  • Employees are more productive: Not having to drive to the site to deliver the same content that can be delivered over video, meaning more time to do more productive things than sit on the motorway for an hour or two.
  • Has helped keep business going during the ongoing pandemic, no more canceled meetings, just schedule a video call over BlueJeans.
  • Referring back to point one, money has been saved through not having to send people to site, along with the environmental savings from reduced travel.
Anonymous | TrustRadius Reviewer

Webex Meetings

  • Webex Meetings has made it a seamless experience with meeting with customers during the pandemic.
  • Some customers are moving away from Webex Meetings to MS Teams due to costs which need to be reduced to compete.
  • Having face to face meetings via Webex Meetings has reduced travel costs when an in-person meeting is not necessary.
(Brian) Keith Klevenski | TrustRadius Reviewer

Pricing Details

BlueJeans Meetings

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

BlueJeans Meetings Editions & Modules

Edition
Meetings - Standard$9.991
Meetings - Pro$13.991
Meetings - EnterpriseContact Sales
Gateway for Teams - Per Room Plan$99.003
  1. per month
  2. *per month
Additional Pricing Details
*Custom pricing for more than 20 rooms.

Webex Meetings

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Webex Meetings Editions & Modules

Edition
Free$0.001
Starter$13.501
Plus$17.951
Business$26.951
  1. per month
Additional Pricing Details
Pricing available by monthly or annual subscription, with discounts available for annual commitments.

Rating Summary

Likelihood to Recommend

BlueJeans Meetings
8.6
Webex Meetings
8.5

Likelihood to Renew

BlueJeans Meetings
7.9
Webex Meetings
7.6

Usability

BlueJeans Meetings
8.8
Webex Meetings
8.9

Reliability and Availability

BlueJeans Meetings
9.7
Webex Meetings
9.0

Performance

BlueJeans Meetings
9.7
Webex Meetings
8.7

Support Rating

BlueJeans Meetings
9.2
Webex Meetings
8.3

In-Person Training

BlueJeans Meetings
Webex Meetings
6.4

Online Training

BlueJeans Meetings
9.0
Webex Meetings
7.8

Implementation Rating

BlueJeans Meetings
8.3
Webex Meetings
9.0

Scalability

BlueJeans Meetings
10.0
Webex Meetings
8.9

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