BlueJeans Meetings (discontinued) vs. Cisco Room Series

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
BlueJeans Meetings (discontinued)
Score 8.1 out of 10
N/A
The BlueJeans Meetings platform supported video, audio and web conferencing with the collaboration tools, as a cloud service that connects desktops, mobile devices and room systems in one video meeting. It was acquired in 2020 by Verizon and discontinued in the sunsetting of the BlueJeans product line by Verizon, in 2023.
$0
per month
Cisco Room Series
Score 8.7 out of 10
N/A
The Cisco Room Series is a video conferencing solution that wakes up when users walk into a meeting room where it is installed and provides theater-quality voice and video, as well as content sharing from personal devices. For small to medium rooms with 6-8 people, there's Cisco Room 55, and for larger rooms of 7-14 people there's Cisco Room Kit (camera and codec in one device) and Cisco Kit Plus (separate codec plus and quad camera). Any of these systems can be run in the cloud or on-premises.N/A
Pricing
BlueJeans Meetings (discontinued)Cisco Room Series
Editions & Modules
BlueJeans Basic
$0
per user
Bluejeans Standard
$9.99
per host/per month
Bluejeans Pro
$13.99
perhost/per month
Bluejeans Enterprise
$16.66
per host/per month
No answers on this topic
Offerings
Pricing Offerings
BlueJeans Meetings (discontinued)Cisco Room Series
Free Trial
NoNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Community Pulse
BlueJeans Meetings (discontinued)Cisco Room Series
Considered Both Products
BlueJeans Meetings (discontinued)
Chose BlueJeans Meetings (discontinued)
BlueJeans is easier to use. It is used by key clients, deploys easier, and is lower bandwidth.
Chose BlueJeans Meetings (discontinued)
This outperforms WebEx in every element, easy of use and stability of BlueJeans is far superior
Chose BlueJeans Meetings (discontinued)
Of the above mentioned, BlueJeans is by far the best in my opinion.
Chose BlueJeans Meetings (discontinued)
Much more affordable for the small business owner. Same quality.
Chose BlueJeans Meetings (discontinued)
We found that Cisco WebEx webinars sometimes had technical problems, especially with audio quality. It was also difficult to share a recording with those who had attended a webinar. We find BlueJeans does not have these glitches and works well for our needs. We selected …
Chose BlueJeans Meetings (discontinued)
We needed a platform to help us connect with our remote offices by H.323 connection, and the other solutions only offered video connections by webcams, but our infrastructure is based on polycom. We needed to integrate with a solution to include offices where we don't have an …
Chose BlueJeans Meetings (discontinued)
BlueJeans is the same product/productivity for a better price.
Chose BlueJeans Meetings (discontinued)
BlueJeans is the easier to use and everyone can access in a timely manner.
Chose BlueJeans Meetings (discontinued)
The recording functionality for us was key to why we selected BlueJeans, as we spend a significant amount of time training and running webinars, and we then use the multimedia afterward to repurpose and develop additional marketing collateral.
Chose BlueJeans Meetings (discontinued)
Honestly, we're looking at other alternatives at this time because the audio quality has been extremely frustrating and the pictures / video has been highly pixelated. Our Managing Partner has a huge issue with conference calls that don't work well, and lately I remember more …
Chose BlueJeans Meetings (discontinued)
More intuitive; doesn’t require software download
Chose BlueJeans Meetings (discontinued)
Compares well to WebEx but pricing is better on WebEx. For the rest it's much better.
Chose BlueJeans Meetings (discontinued)
It is very complicated to use Webex because all participants must have email id registered. Sometimes we found it is difficult to invite new partners or customers.
Chose BlueJeans Meetings (discontinued)
Much better, more intuitive a nicer user interface and less admin in setting up a meeting
Chose BlueJeans Meetings (discontinued)
BlueJeans is simpler to use and quicker to launch a session.
Chose BlueJeans Meetings (discontinued)
The sound quality and integration was very tight with BlueJeans. It makes things easy on everyone you invite to the meetings that might not have BlueJeans. Skype made things more difficult. WebEx was better but not to the level of features that BlueJeans could offer.
Chose BlueJeans Meetings (discontinued)
BlueJeans is a great tool that shares many features of other online screen sharing collaboration tools that we use. We added BlueJeans as it was a particular requirement from a customer and will continue to use the software depending on requirements.
Cisco Room Series
Chose Cisco Room Series
The Cisco room kits it a cut above the rest of the competition, the interface is easy to use and intuitive. The video quality is best in class. I would recommend that you get one or more if you run any sort of remote training or town halls
Chose Cisco Room Series
The Zoom Rooms are a nice product line but they are bulky and require a lot of wired connections. The Cisco Room Kit series is simpler and the all-in-one models are much more practical. Plus the Cisco Room Kits don't require an additional PC/Tablet to run.
Top Pros
Top Cons
Features
BlueJeans Meetings (discontinued)Cisco Room Series
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
BlueJeans Meetings (discontinued)
8.4
561 Ratings
5% above category average
Cisco Room Series
-
Ratings
High quality audio8.9559 Ratings00 Ratings
High quality video8.5537 Ratings00 Ratings
Low bandwidth requirements8.1483 Ratings00 Ratings
Mobile support8.3456 Ratings00 Ratings
Screen Sharing
Comparison of Screen Sharing features of Product A and Product B
BlueJeans Meetings (discontinued)
8.3
530 Ratings
4% above category average
Cisco Room Series
-
Ratings
Desktop sharing8.5530 Ratings00 Ratings
Whiteboards8.1253 Ratings00 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
BlueJeans Meetings (discontinued)
8.2
558 Ratings
0% below category average
Cisco Room Series
-
Ratings
Calendar integration8.2503 Ratings00 Ratings
Meeting initiation8.2509 Ratings00 Ratings
Integrates with social media8.0176 Ratings00 Ratings
Record meetings / events8.3472 Ratings00 Ratings
Slideshows8.5347 Ratings00 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
BlueJeans Meetings (discontinued)
8.4
414 Ratings
0% below category average
Cisco Room Series
-
Ratings
Live chat8.7396 Ratings00 Ratings
Audience polling8.2177 Ratings00 Ratings
Q&A8.2226 Ratings00 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
BlueJeans Meetings (discontinued)
8.3
413 Ratings
1% below category average
Cisco Room Series
-
Ratings
User authentication8.0283 Ratings00 Ratings
Participant roles & permissions8.4386 Ratings00 Ratings
Confidential attendee list8.5253 Ratings00 Ratings
Best Alternatives
BlueJeans Meetings (discontinued)Cisco Room Series
Small Businesses
ClickMeeting
ClickMeeting
Score 9.4 out of 10
Zoom
Zoom
Score 8.2 out of 10
Medium-sized Companies
ClickMeeting
ClickMeeting
Score 9.4 out of 10
Cisco Webex DX80 (discontinued)
Cisco Webex DX80 (discontinued)
Score 9.2 out of 10
Enterprises
TeamViewer
TeamViewer
Score 8.3 out of 10
Cisco Webex DX80 (discontinued)
Cisco Webex DX80 (discontinued)
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
BlueJeans Meetings (discontinued)Cisco Room Series
Likelihood to Recommend
8.4
(568 ratings)
7.9
(73 ratings)
Likelihood to Renew
4.7
(23 ratings)
5.6
(5 ratings)
Usability
8.8
(203 ratings)
7.6
(61 ratings)
Availability
9.6
(8 ratings)
10.0
(1 ratings)
Performance
5.5
(8 ratings)
10.0
(1 ratings)
Support Rating
5.3
(17 ratings)
7.9
(64 ratings)
Online Training
9.0
(3 ratings)
-
(0 ratings)
Implementation Rating
6.0
(16 ratings)
10.0
(1 ratings)
Configurability
6.1
(6 ratings)
10.0
(1 ratings)
Ease of integration
5.5
(6 ratings)
10.0
(1 ratings)
Product Scalability
4.3
(7 ratings)
10.0
(1 ratings)
Vendor post-sale
5.1
(5 ratings)
10.0
(1 ratings)
Vendor pre-sale
5.1
(5 ratings)
10.0
(1 ratings)
User Testimonials
BlueJeans Meetings (discontinued)Cisco Room Series
Likelihood to Recommend
Discontinued Products
  • Collaboration with team members, clients and partners who spread out across the globe is made simple by Bluejeans meeting. As an Application developer it is easier for me to collaborate with people from various cultures and time zones so this is very important.
  • For code review , it plays an excellent role, it enables real time screen sharing and code discussion among my team, this facilitate quicker and more effective bug detection and correction.
  • Pair programming is a great use for it. It make possible for two programmers to collaborate on same code even when they are not physically near to each other.
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Cisco
Firstly from well suited: I have implemented Codec Device and Room Kit Pro in governmental place and it suited very well. It was again on Prem solution working with Cisco Meeting Servers and different countries were connected to the meeting. Network quality was perfect and Video quality voice quality were above the great. Everybody asked about the device which we were using after the call. Mainly the IT guys. For not so well experience I can say the place where we used Board Pro 55 but we have faced with the microphone problems. For the solutions we used wired Cisco SX20 devices microphones it solved the problem. But Board pro 55 itself made our experience little bit bad.
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Pros
Discontinued Products
  • Bluejeans' ability to record meetings would be beneficial for future references like If I ever needed to revisit a discussion or training sessions, I could access the recorded content, eliminating the need to take extensive notes during meeting.
  • Calendar program and messaging services are just a couple of the productivity and collaboration tools that Bluejeans frequently integrates with, scheduling of meeting and team members communication would become more efficient as a result.
  • Typically, bluejeans provides mobile app, making it usable on tables and smartphone, this enables me to take part in a meeting even if I am not near a computer system.
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Cisco
  • Probably one of the best ones we had recently was using some of the new layouts within the room kits. We've had some kind of hybrids of large groups on site as well as individuals connecting through WebEx and being able to display things out properly and have the presentations easily visible as well as still seeing the presenter. It just makes things a lot easier to work with.
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Cons
Discontinued Products
  • Video quality is different between their desktop app version and web browser version
  • I prefer using Bluejeans web browser version but it lack many features which are there in their Desktop App version, which is really disappointing.
  • Not a big issue but if they decrease their pricing, it will be great
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Cisco
  • Does not work with other platforms like Zoom or Microsoft team
  • It is very expensive compared to other similar products on the market like Polycom.
  • Needs cisco webex licensing which makes it even more expensive to have this equipment in small offices.
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Likelihood to Renew
Discontinued Products
I have used many other competing platforms platforms; however, despite the fact that BlueJeans lacks certain features others offer, familiarity, ease of use, and several things BlueJeans does better than others mean that I will stick to BlueJeans. Further, whenever I have faced a problem, I have found BlueJeans support excellent overall; no lengthy wait to understand and resolve an issue. Good product, great support, BOTH TESTED OVER TIME; I do not have an incentive to move to another platform.
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Cisco
We like our Cisco endpoints a lot. However, the technology is getting better in the Zoom room market and we are interested in exploring those options. I'd really like to see some new improvements in the room kit series such as wireless controllers and the ability to mount the room kits in multiple configurations. I would also like to see the Room Kit and Room Kit Plus series standardize their audio line inputs to accommodate 3rd party microphone and DSP solutions.
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Usability
Discontinued Products
I don't have much experience of joining a meeting from an attendee of someone else's. As for joining a meeting I've created, it's very easy. For recurring meetings, I find the meeting in my list, and if it's near the time to start, there will be a "Join" button, and I just push that. After that, it gives me the options for joining -- video, audio, phone, screen share only. It remembers my previous choices, so mostly I just can click by that. As for attendees joining, there do seem to be connection problems from time to time and people have to log off and come back on, but we had that trouble with GoToMeeting also. Being able to mute attendees is much better in BlueJeans. When we had GoToMeeting, I constantly had problems with people joining by phone incorrectly, such that they didn't even show up in the meeting list and thus I couldn't mute them when needed.
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Cisco
There is a considerable amount of tech know-how needed to really make the Room Series work for most scenarios. This might be a due to the stark increase in remote based productivity as a result of COVID-19 and quarantine protocols. But CISCO support and documentation have not caught up the increase in adoption of these technologies. As a result, only personnel with substantial technical expertise are able to really make these systems work for the use-cases that is most relevant to our setting here at Clemson University.
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Reliability and Availability
Discontinued Products
I have to give this a 10 rating as we have never had issues with availability. Now "quality" is a different subject
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Cisco
Once the order was place we received very quickly
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Performance
Discontinued Products
This has been a continual issue with our organization. We are a IP/H323 infrastructure so we integrate BlueJeans via the IP/H323 connections to the cloud. We still have inconsistent results with calls. Some work without issue and some calls are horribly choppy and at times freeze. If I have one complaint or reason to seek out a different competitor its this
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Cisco
Great product with a great user experience
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Support Rating
Discontinued Products
In all these years, there has been ONE instance when a problem I pointed out (with screenshots, no less) was DENIED. That apart, though there have been a few instances where there has been a delay in resolution (more to do with offering new features), I have NEVER felt frustrated about help not being on hand when I needed it most.
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Cisco
With our Cisco service contract, NBD replacement and 24/7/365 support are included. We have not had any issues with trying to get a replacement for defective parts or for support (ie: software or troubleshooting). Very satisfied with the level of support available.
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Online Training
Discontinued Products
It is straight forward and easy to understand
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Cisco
No answers on this topic
Implementation Rating
Discontinued Products
For me its a simple video conferencing call tool, and implementation is simply setup user account give quick tutorial during the newhire orientation faze and then the user is good to go. There is not much you need to do to get this operational. sure if you want more security there are a couple extra steps but overall simply
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Cisco
Very easy to implement. Integration into our Unified Communications platform was simple and quick
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Alternatives Considered
Discontinued Products
Select Blujeans Meetings because it allows me to better convey my ideas and at the same time build trust through real-time videoconferences. As well as sharing documents and presentations via screen sharing, I love the option to record play and then share the recording to colleagues who couldn't attend is what's needed.
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Cisco
The Webex Room Kit is without a doubt a much higher quality experience with audio and video. Especially with the recent enablement of USB passthrough mode in certain models, there is almost no comparison. Cisco has committed to the Room Kit being an open solution that will work in any use case on any platform. To get the best collaboration room experience there is no better choice.
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Scalability
Discontinued Products
I believe BlueJeans is easy to scale, but we have a different business model that requires a more central scheduling need. Most vendors operate on an enterprise wide environment with a one to one licensing. We have a centralized group of video administrators and schedulers that do the majority of the scheduling for multiple departments. Because we are a centralized scheduling group we need shared access to on schedule not multiple users delegating access to one another. I.E. if I have 5 schedulers, under the current licensing they would each have individual accounts and delegating those accounts to one another. So when receiving a support call they have to search 5 individual schedules to make changes to meetings. This I think is a valid need even for smaller businesses that just have a few schedulers for the rest of the groups. It would be easier if it scaled within the individual accounts
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Cisco
The product and backend systems are designed to scale from small to very large organization seamlessly and easily
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Return on Investment
Discontinued Products
  • All-Hands meetings were improved to feel less like a prerecorded video show and more like an actual conversation using BlueJeans.
  • Client meetings remained smooth in the transition to working-from-home with easy video calling and scheduling.
  • These were the main points that helped my department, as I am unfamiliar with how BlueJeans was implemented in external sales uses, but I imagine it was equally helpful for meetings when in-person was not available.
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Cisco
  • With this system, our staff is able to collaborate remotely, eliminating the need for an expensive office space.
  • So that HR can handle a steady workload, we can plan meetings using this tool.
  • Facilitates problem solving, reducing the need for product replacement.
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ScreenShots

BlueJeans Meetings (discontinued) Screenshots

Screenshot of BlueJeans MeetingsScreenshot of BlueJeans Smart MeetingsScreenshot of BlueJeans Collab Board

Cisco Room Series Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of