BlueJeans Meetings (discontinued) vs. Dialpad Ai Meetings

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
BlueJeans Meetings (discontinued)
Score 8.1 out of 10
N/A
The BlueJeans Meetings platform supported video, audio and web conferencing with the collaboration tools, as a cloud service that connects desktops, mobile devices and room systems in one video meeting. It was acquired in 2020 by Verizon and discontinued in the sunsetting of the BlueJeans product line by Verizon, in 2023.
$0
per month
Dialpad Ai Meetings
Score 7.8 out of 10
N/A
Dialpad Ai Meetings is a web conferencing platform with document management capability that integrates with third-party applications such as Google Drive, LinkedIn, Evernote, and Dropbox. It includes features such as screen sharing, call controls, call recording, and a mobile application.
$20
per month
Pricing
BlueJeans Meetings (discontinued)Dialpad Ai Meetings
Editions & Modules
BlueJeans Basic
$0
per user
Bluejeans Standard
$9.99
per host/per month
Bluejeans Pro
$13.99
perhost/per month
Bluejeans Enterprise
$16.66
per host/per month
Free
$0
per month
Business
$20
per month
Offerings
Pricing Offerings
BlueJeans Meetings (discontinued)Dialpad Ai Meetings
Free Trial
NoNo
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Community Pulse
BlueJeans Meetings (discontinued)Dialpad Ai Meetings
Considered Both Products
BlueJeans Meetings (discontinued)
Chose BlueJeans Meetings (discontinued)
BlueJeans is on par or better than all of the other options out there. There are others that have a wider audience so you may encounter people who have never heard of [BlueJeans] which can cause some initial concern on their part, but the user interface is easy and login is …
Chose BlueJeans Meetings (discontinued)
Honestly, we're looking at other alternatives at this time because the audio quality has been extremely frustrating and the pictures / video has been highly pixelated. Our Managing Partner has a huge issue with conference calls that don't work well, and lately I remember more …
Dialpad Ai Meetings
Chose Dialpad Ai Meetings
We've used BrandedBridge, Vonage, GoTo Meeting, Zoom, Blue Jeans, and Microsoft Teams all of which haven't matched Dialpad UberConference's ease of joining and scheduling. Zoom is great for video conferencing but you have you schedule it out and when you have a busy hectic team …
Chose Dialpad Ai Meetings
UberConference is easy to schedule and set up for both me and other parties to the conference. I like that it has an iPhone app, and that it recognizes my various phone numbers. UberConference is far more reliable from a sound quality perspective than ANY of its competitors. …
Top Pros
Top Cons
Features
BlueJeans Meetings (discontinued)Dialpad Ai Meetings
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
BlueJeans Meetings (discontinued)
8.4
561 Ratings
5% above category average
Dialpad Ai Meetings
8.9
48 Ratings
11% above category average
High quality audio8.9559 Ratings8.148 Ratings
High quality video8.5537 Ratings9.845 Ratings
Low bandwidth requirements8.1483 Ratings8.943 Ratings
Mobile support8.3456 Ratings9.040 Ratings
Screen Sharing
Comparison of Screen Sharing features of Product A and Product B
BlueJeans Meetings (discontinued)
8.3
530 Ratings
4% above category average
Dialpad Ai Meetings
8.9
47 Ratings
11% above category average
Desktop sharing8.5530 Ratings9.847 Ratings
Whiteboards8.1253 Ratings8.016 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
BlueJeans Meetings (discontinued)
8.2
558 Ratings
0% below category average
Dialpad Ai Meetings
9.0
48 Ratings
9% above category average
Calendar integration8.2503 Ratings9.839 Ratings
Meeting initiation8.2509 Ratings9.846 Ratings
Integrates with social media8.0176 Ratings6.515 Ratings
Record meetings / events8.3472 Ratings9.028 Ratings
Slideshows8.5347 Ratings9.924 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
BlueJeans Meetings (discontinued)
8.4
414 Ratings
0% below category average
Dialpad Ai Meetings
9.2
30 Ratings
9% above category average
Live chat8.7396 Ratings8.929 Ratings
Audience polling8.2177 Ratings8.99 Ratings
Q&A8.2226 Ratings9.917 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
BlueJeans Meetings (discontinued)
8.3
413 Ratings
1% below category average
Dialpad Ai Meetings
9.1
35 Ratings
8% above category average
User authentication8.0283 Ratings9.033 Ratings
Participant roles & permissions8.4386 Ratings9.931 Ratings
Confidential attendee list8.5253 Ratings8.319 Ratings
VoIP system collaboration
Comparison of VoIP system collaboration features of Product A and Product B
BlueJeans Meetings (discontinued)
-
Ratings
Dialpad Ai Meetings
8.4
54 Ratings
0% below category average
Video conferencing00 Ratings8.033 Ratings
Audio conferencing00 Ratings8.154 Ratings
Video screen sharing00 Ratings8.825 Ratings
Instant messaging00 Ratings8.717 Ratings
Best Alternatives
BlueJeans Meetings (discontinued)Dialpad Ai Meetings
Small Businesses
ClickMeeting
ClickMeeting
Score 9.3 out of 10
ClickMeeting
ClickMeeting
Score 9.3 out of 10
Medium-sized Companies
ClickMeeting
ClickMeeting
Score 9.3 out of 10
ClickMeeting
ClickMeeting
Score 9.3 out of 10
Enterprises
TeamViewer
TeamViewer
Score 8.3 out of 10
Google Meet
Google Meet
Score 8.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
BlueJeans Meetings (discontinued)Dialpad Ai Meetings
Likelihood to Recommend
8.4
(568 ratings)
8.9
(106 ratings)
Likelihood to Renew
4.7
(23 ratings)
9.0
(3 ratings)
Usability
8.8
(203 ratings)
8.2
(2 ratings)
Availability
9.6
(8 ratings)
-
(0 ratings)
Performance
5.5
(8 ratings)
-
(0 ratings)
Support Rating
5.3
(17 ratings)
7.7
(39 ratings)
Online Training
9.0
(3 ratings)
-
(0 ratings)
Implementation Rating
6.0
(16 ratings)
-
(0 ratings)
Configurability
6.1
(6 ratings)
-
(0 ratings)
Ease of integration
5.5
(6 ratings)
-
(0 ratings)
Product Scalability
4.3
(7 ratings)
-
(0 ratings)
Vendor post-sale
5.1
(5 ratings)
-
(0 ratings)
Vendor pre-sale
5.1
(5 ratings)
-
(0 ratings)
User Testimonials
BlueJeans Meetings (discontinued)Dialpad Ai Meetings
Likelihood to Recommend
Discontinued Products
  • Collaboration with team members, clients and partners who spread out across the globe is made simple by Bluejeans meeting. As an Application developer it is easier for me to collaborate with people from various cultures and time zones so this is very important.
  • For code review , it plays an excellent role, it enables real time screen sharing and code discussion among my team, this facilitate quicker and more effective bug detection and correction.
  • Pair programming is a great use for it. It make possible for two programmers to collaborate on same code even when they are not physically near to each other.
Read full review
Dialpad
I cannot think of a scenario where it would be inappropriate however this service is highly appropriate for any occasion. It is well suited as a drop in add-on for Outlook calendars and addition to any other scheduling software you might use. It can even set meeting times using multiple time zones for users who may be in differing locales so nobody is confused as to the time to join.
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Pros
Discontinued Products
  • Bluejeans' ability to record meetings would be beneficial for future references like If I ever needed to revisit a discussion or training sessions, I could access the recorded content, eliminating the need to take extensive notes during meeting.
  • Calendar program and messaging services are just a couple of the productivity and collaboration tools that Bluejeans frequently integrates with, scheduling of meeting and team members communication would become more efficient as a result.
  • Typically, bluejeans provides mobile app, making it usable on tables and smartphone, this enables me to take part in a meeting even if I am not near a computer system.
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Dialpad
  • No passcodes are very convenient and so easy to transfer someone into it. Our partner firms have on more than one occasion ask us for a recommendation because theirs is not as dependable.
  • We use the online portion frequently as well. It's nice to see who joined and when and to see where they are calling from. It's nice to have the ability to lock the conference call down again without the use of a passcode just a simple click of the mouse.
  • The interface is incredibly user friendly and anyone with just a basic computer understanding can customize their uberconference line.
Read full review
Cons
Discontinued Products
  • Video quality is different between their desktop app version and web browser version
  • I prefer using Bluejeans web browser version but it lack many features which are there in their Desktop App version, which is really disappointing.
  • Not a big issue but if they decrease their pricing, it will be great
Read full review
Dialpad
  • They've recently undergone a facelift which is nice, but I've found it more difficult for potential customers to connect to their computer audio. I might be missing where to find the instructions, but lately we've been having some trouble with this.
  • While the screen share function as the presenter is easy, if I ask potential customers to share screen, they are required to go through a few steps. This is okay for folks who are good with tech, but many potential customers have trouble with the download. We've been using the free version - the paid version might eliminate this problem, although I'm not sure.
  • Another function they've added with the facelift is the ability to show your face via the webcam. I can see this being a nice feature but we often present from a coffee shop or even our cars, and some of our potential customers aren't in a place where they'd like to show their face. It's easy for most folks to disable the camera but some who aren't great with tech don't know how to do this. One of the things we've always liked about UberConference is it's simplicity and this just added an extra step. I wish there was a setting for us to disable this option but there doesn't seem to be.
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Likelihood to Renew
Discontinued Products
I have used many other competing platforms platforms; however, despite the fact that BlueJeans lacks certain features others offer, familiarity, ease of use, and several things BlueJeans does better than others mean that I will stick to BlueJeans. Further, whenever I have faced a problem, I have found BlueJeans support excellent overall; no lengthy wait to understand and resolve an issue. Good product, great support, BOTH TESTED OVER TIME; I do not have an incentive to move to another platform.
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Dialpad
UberConference is more expensive than some of its competitors and we have not found a real advantage to using UberConference over certain less-expensive applications. UberConference charges per month per organizer and those costs add up quickly, so we will be moving forward with a more budget-friendly option in the coming months.
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Usability
Discontinued Products
I don't have much experience of joining a meeting from an attendee of someone else's. As for joining a meeting I've created, it's very easy. For recurring meetings, I find the meeting in my list, and if it's near the time to start, there will be a "Join" button, and I just push that. After that, it gives me the options for joining -- video, audio, phone, screen share only. It remembers my previous choices, so mostly I just can click by that. As for attendees joining, there do seem to be connection problems from time to time and people have to log off and come back on, but we had that trouble with GoToMeeting also. Being able to mute attendees is much better in BlueJeans. When we had GoToMeeting, I constantly had problems with people joining by phone incorrectly, such that they didn't even show up in the meeting list and thus I couldn't mute them when needed.
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Dialpad
The interface is intuitive and stupidly simple, no complicated sub-menus or configuration settings. Easy to create a meeting space and then have others join with a link or dial-in PIN on the free tier. On the paid tier it's even easier with PIN-less joining and automatic reminder calls to get participants to join.
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Reliability and Availability
Discontinued Products
I have to give this a 10 rating as we have never had issues with availability. Now "quality" is a different subject
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Dialpad
No answers on this topic
Performance
Discontinued Products
This has been a continual issue with our organization. We are a IP/H323 infrastructure so we integrate BlueJeans via the IP/H323 connections to the cloud. We still have inconsistent results with calls. Some work without issue and some calls are horribly choppy and at times freeze. If I have one complaint or reason to seek out a different competitor its this
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Dialpad
No answers on this topic
Support Rating
Discontinued Products
In all these years, there has been ONE instance when a problem I pointed out (with screenshots, no less) was DENIED. That apart, though there have been a few instances where there has been a delay in resolution (more to do with offering new features), I have NEVER felt frustrated about help not being on hand when I needed it most.
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Dialpad
I haven't needed support for the most part, which is a positive for Highfive. It's intuitive and most features are straightforward to use. In the one instance that I did contact them, it took them longer then expected to respond, but they were able to answer my question once they did.
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Online Training
Discontinued Products
It is straight forward and easy to understand
Read full review
Dialpad
No answers on this topic
Implementation Rating
Discontinued Products
For me its a simple video conferencing call tool, and implementation is simply setup user account give quick tutorial during the newhire orientation faze and then the user is good to go. There is not much you need to do to get this operational. sure if you want more security there are a couple extra steps but overall simply
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Dialpad
No answers on this topic
Alternatives Considered
Discontinued Products
Select Blujeans Meetings because it allows me to better convey my ideas and at the same time build trust through real-time videoconferences. As well as sharing documents and presentations via screen sharing, I love the option to record play and then share the recording to colleagues who couldn't attend is what's needed.
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Dialpad
I have enjoyed using Dialpad Meetings for years mainly due to the following: I feel the cost more than justifies the product It has a very simple user interface that all participants on conferences find easy to use Clear, responsive audio and video quality Dialpad Meetings does not try and overstuff its product with hundreds of features that most people will find useless. It sticks to its main product path and keeps improving upon it. Enjoy their customer support
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Scalability
Discontinued Products
I believe BlueJeans is easy to scale, but we have a different business model that requires a more central scheduling need. Most vendors operate on an enterprise wide environment with a one to one licensing. We have a centralized group of video administrators and schedulers that do the majority of the scheduling for multiple departments. Because we are a centralized scheduling group we need shared access to on schedule not multiple users delegating access to one another. I.E. if I have 5 schedulers, under the current licensing they would each have individual accounts and delegating those accounts to one another. So when receiving a support call they have to search 5 individual schedules to make changes to meetings. This I think is a valid need even for smaller businesses that just have a few schedulers for the rest of the groups. It would be easier if it scaled within the individual accounts
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Dialpad
No answers on this topic
Return on Investment
Discontinued Products
  • All-Hands meetings were improved to feel less like a prerecorded video show and more like an actual conversation using BlueJeans.
  • Client meetings remained smooth in the transition to working-from-home with easy video calling and scheduling.
  • These were the main points that helped my department, as I am unfamiliar with how BlueJeans was implemented in external sales uses, but I imagine it was equally helpful for meetings when in-person was not available.
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Dialpad
  • Our teams use this every day. It makes it easy to meet with clients and share a screen and display analytics.
  • Some of my clients thought that they need to register first to be able to contact me. It's bad that they are not notified in any way that it's enough just to enter its names and that's it.
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ScreenShots

BlueJeans Meetings (discontinued) Screenshots

Screenshot of BlueJeans MeetingsScreenshot of BlueJeans Smart MeetingsScreenshot of BlueJeans Collab Board