BlueJeans Meetings (discontinued) vs. TeamViewer

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
BlueJeans Meetings (discontinued)
Score 8.1 out of 10
N/A
The BlueJeans Meetings platform supported video, audio and web conferencing with the collaboration tools, as a cloud service that connects desktops, mobile devices and room systems in one video meeting. It was acquired in 2020 by Verizon and discontinued in the sunsetting of the BlueJeans product line by Verizon, in 2023.
$0
per month
TeamViewer
Score 8.3 out of 10
N/A
TeamViewer provides software for both remote management and online collaborations. With TeamViewer, users have access to fully integrated online conference solutions for audio and video communication, including interactive screen sharing and remote access features.
$24.90
per month (billed annually)
Pricing
BlueJeans Meetings (discontinued)TeamViewer
Editions & Modules
BlueJeans Basic
$0
per user
Bluejeans Standard
$9.99
per host/per month
Bluejeans Pro
$13.99
perhost/per month
Bluejeans Enterprise
$16.66
per host/per month
Remote Access
$24.90
per month (billed annually) 1 Licensed User
Business
$50.90
per month (billed annually) 1 Licensed User
Premium
$102.90
per month (billed annually) 15 Licensed Users
Corporate
$206.90
per month (billed annually) 30 Licensed Users
Offerings
Pricing Offerings
BlueJeans Meetings (discontinued)TeamViewer
Free Trial
NoYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeOptionalOptional
Additional Details
More Pricing Information
Community Pulse
BlueJeans Meetings (discontinued)TeamViewer
Considered Both Products
BlueJeans Meetings (discontinued)
Chose BlueJeans Meetings (discontinued)
We felt that BlueJeans provided the most value for money out of these two. Also felt that TeamViewer was lacking a lot of features that were required. Having a free trial available was a pretty big argument in its favor. We tried using it for a while and the feedback from our …
Chose BlueJeans Meetings (discontinued)
We use BlueJeans over Zoom for most of our internal meetings and find it easier to use.
Chose BlueJeans Meetings (discontinued)
We looked at integrating LifeSize Cloud as there was a small cost saving, and we were told that integration with our SIP phone system and existing LifeSize Room 220 video systems was seamless. After many frustrating months, we went back to using BlueJeans full time. The product …
TeamViewer
Chose TeamViewer
There are other meeting, screen sharing, and collaboration software products that do well, but in my opinion, TeamViewer excels in the most important aspects of screen sharing or remote support software. It has the most high quality audio/video performance, it has many …
Top Pros
Top Cons
Features
BlueJeans Meetings (discontinued)TeamViewer
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
BlueJeans Meetings (discontinued)
8.4
561 Ratings
5% above category average
TeamViewer
-
Ratings
High quality audio8.9559 Ratings00 Ratings
High quality video8.5537 Ratings00 Ratings
Low bandwidth requirements8.1483 Ratings00 Ratings
Mobile support8.3456 Ratings00 Ratings
Screen Sharing
Comparison of Screen Sharing features of Product A and Product B
BlueJeans Meetings (discontinued)
8.3
530 Ratings
4% above category average
TeamViewer
-
Ratings
Desktop sharing8.5530 Ratings00 Ratings
Whiteboards8.1253 Ratings00 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
BlueJeans Meetings (discontinued)
8.2
558 Ratings
0% below category average
TeamViewer
-
Ratings
Calendar integration8.2503 Ratings00 Ratings
Meeting initiation8.2509 Ratings00 Ratings
Integrates with social media8.0176 Ratings00 Ratings
Record meetings / events8.3472 Ratings00 Ratings
Slideshows8.5347 Ratings00 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
BlueJeans Meetings (discontinued)
8.4
414 Ratings
0% below category average
TeamViewer
-
Ratings
Live chat8.7396 Ratings00 Ratings
Audience polling8.2177 Ratings00 Ratings
Q&A8.2226 Ratings00 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
BlueJeans Meetings (discontinued)
8.3
413 Ratings
1% below category average
TeamViewer
-
Ratings
User authentication8.0283 Ratings00 Ratings
Participant roles & permissions8.4386 Ratings00 Ratings
Confidential attendee list8.5253 Ratings00 Ratings
Remote Administration
Comparison of Remote Administration features of Product A and Product B
BlueJeans Meetings (discontinued)
-
Ratings
TeamViewer
8.2
431 Ratings
1% below category average
Screen sharing00 Ratings9.2418 Ratings
File transfer00 Ratings8.5401 Ratings
Instant message00 Ratings8.0368 Ratings
Secure remote access with Smart Card authentication00 Ratings7.9135 Ratings
Access to sleeping/powered-off computers00 Ratings7.1271 Ratings
Over-the-Internet remote session00 Ratings8.9412 Ratings
Initiate remote control from mobile00 Ratings8.0329 Ratings
Remote management of servers & workstations00 Ratings8.7359 Ratings
Remote Active Directory® management00 Ratings9.879 Ratings
Centralized management dashboard00 Ratings7.9278 Ratings
Session record00 Ratings8.3273 Ratings
Annotations00 Ratings6.788 Ratings
Monitoring and Alerts00 Ratings7.7204 Ratings
Multi-platform remote control00 Ratings8.5328 Ratings
Best Alternatives
BlueJeans Meetings (discontinued)TeamViewer
Small Businesses
ClickMeeting
ClickMeeting
Score 9.4 out of 10
Getscreen.me
Getscreen.me
Score 9.8 out of 10
Medium-sized Companies
ClickMeeting
ClickMeeting
Score 9.4 out of 10
mRemoteNG
mRemoteNG
Score 9.7 out of 10
Enterprises
TeamViewer
TeamViewer
Score 8.3 out of 10
Remote Desktop Services
Remote Desktop Services
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
BlueJeans Meetings (discontinued)TeamViewer
Likelihood to Recommend
8.4
(568 ratings)
8.4
(482 ratings)
Likelihood to Renew
4.7
(23 ratings)
9.6
(62 ratings)
Usability
8.8
(203 ratings)
9.2
(56 ratings)
Availability
9.6
(8 ratings)
9.1
(4 ratings)
Performance
5.5
(8 ratings)
9.1
(4 ratings)
Support Rating
5.3
(17 ratings)
8.9
(50 ratings)
In-Person Training
-
(0 ratings)
9.1
(2 ratings)
Online Training
9.0
(3 ratings)
9.0
(4 ratings)
Implementation Rating
6.0
(16 ratings)
8.4
(41 ratings)
Configurability
6.1
(6 ratings)
9.1
(3 ratings)
Ease of integration
5.5
(6 ratings)
9.1
(4 ratings)
Product Scalability
4.3
(7 ratings)
9.1
(4 ratings)
Vendor post-sale
5.1
(5 ratings)
6.1
(4 ratings)
Vendor pre-sale
5.1
(5 ratings)
7.6
(4 ratings)
User Testimonials
BlueJeans Meetings (discontinued)TeamViewer
Likelihood to Recommend
Discontinued Products
  • Collaboration with team members, clients and partners who spread out across the globe is made simple by Bluejeans meeting. As an Application developer it is easier for me to collaborate with people from various cultures and time zones so this is very important.
  • For code review , it plays an excellent role, it enables real time screen sharing and code discussion among my team, this facilitate quicker and more effective bug detection and correction.
  • Pair programming is a great use for it. It make possible for two programmers to collaborate on same code even when they are not physically near to each other.
Read full review
TeamViewer
TeamViewer has been essential for the past 10 years working in support with end users who need assistance with software issues or training. The fact that the software is easy to install and easy to get the correct information to log in quickly has made this my go to for all remote help issues.
Read full review
Pros
Discontinued Products
  • Bluejeans' ability to record meetings would be beneficial for future references like If I ever needed to revisit a discussion or training sessions, I could access the recorded content, eliminating the need to take extensive notes during meeting.
  • Calendar program and messaging services are just a couple of the productivity and collaboration tools that Bluejeans frequently integrates with, scheduling of meeting and team members communication would become more efficient as a result.
  • Typically, bluejeans provides mobile app, making it usable on tables and smartphone, this enables me to take part in a meeting even if I am not near a computer system.
Read full review
TeamViewer
  • Give us internationally active remote access to DIAMES servers at customer side for support issues.
  • Give us the opportunity to present our DIAMES solution live to potential new customers without physical visits.
  • Enable us with three business locations on three continents sharing a common IT environment without physical visiting another of our business location.
  • Gives us the opportunity sharing a life problem in our DIAMES application with software tool providers when we recognize a problem for which we need support.
Read full review
Cons
Discontinued Products
  • Video quality is different between their desktop app version and web browser version
  • I prefer using Bluejeans web browser version but it lack many features which are there in their Desktop App version, which is really disappointing.
  • Not a big issue but if they decrease their pricing, it will be great
Read full review
TeamViewer
  • Sometimes, it is taking a bit of time to start the session (the incoming connection to load), so that the initializing time of the session can be increased
  • There's no option to create own ID as Your ID. So, it will be user-friendly if we can generate our own TeamViewer ID in our desired way
  • When the network connection is changed (connected to a VPN while the session is active), the session gets disconnected, and sometimes have to restart the TeamViewer, so it's better if TeamViewer can identify the network connection changes automatically and automatically reconnect using the new network.
Read full review
Likelihood to Renew
Discontinued Products
I have used many other competing platforms platforms; however, despite the fact that BlueJeans lacks certain features others offer, familiarity, ease of use, and several things BlueJeans does better than others mean that I will stick to BlueJeans. Further, whenever I have faced a problem, I have found BlueJeans support excellent overall; no lengthy wait to understand and resolve an issue. Good product, great support, BOTH TESTED OVER TIME; I do not have an incentive to move to another platform.
Read full review
TeamViewer
We will definitely renew our TeamViewer software license when the time comes. This service works and does not matter on what device you are trying to control (it depends on the license), and it is very responsive and does not seem to use up a lot of data.
Read full review
Usability
Discontinued Products
I don't have much experience of joining a meeting from an attendee of someone else's. As for joining a meeting I've created, it's very easy. For recurring meetings, I find the meeting in my list, and if it's near the time to start, there will be a "Join" button, and I just push that. After that, it gives me the options for joining -- video, audio, phone, screen share only. It remembers my previous choices, so mostly I just can click by that. As for attendees joining, there do seem to be connection problems from time to time and people have to log off and come back on, but we had that trouble with GoToMeeting also. Being able to mute attendees is much better in BlueJeans. When we had GoToMeeting, I constantly had problems with people joining by phone incorrectly, such that they didn't even show up in the meeting list and thus I couldn't mute them when needed.
Read full review
TeamViewer
Compared to other products I've used (ConnectWise Control), TeamViewer is harder to set up and get connected. It is especially difficult to set up "permanent" unattended remote access, where you want to be able to connect to and control a remote computer without having to exchange codes and passwords every time you connect.
Read full review
Reliability and Availability
Discontinued Products
I have to give this a 10 rating as we have never had issues with availability. Now "quality" is a different subject
Read full review
TeamViewer
Always available if setup correctly.
Read full review
Performance
Discontinued Products
This has been a continual issue with our organization. We are a IP/H323 infrastructure so we integrate BlueJeans via the IP/H323 connections to the cloud. We still have inconsistent results with calls. Some work without issue and some calls are horribly choppy and at times freeze. If I have one complaint or reason to seek out a different competitor its this
Read full review
TeamViewer
The application is built on VNC which is a very stable technology.
Read full review
Support Rating
Discontinued Products
In all these years, there has been ONE instance when a problem I pointed out (with screenshots, no less) was DENIED. That apart, though there have been a few instances where there has been a delay in resolution (more to do with offering new features), I have NEVER felt frustrated about help not being on hand when I needed it most.
Read full review
TeamViewer
the few times i have had to contact teamviewer support, they were very responsive and give me quick answers and seemed to understand my problems quickly and easily. I did not have to sit on the phone for hours on hold or get passed around to multiple phone support techs before finding a solution to my issues, so i would rate their support very highly.
Read full review
In-Person Training
Discontinued Products
No answers on this topic
TeamViewer
As expected without any problem! Alternate in-person training is another efficient way to learn how a product works. There are many third party supporters for TeamViewer courses available that can give additional ideas how to use TeamViewer for specific functions and features as we did require in respect of our usage.
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Online Training
Discontinued Products
It is straight forward and easy to understand
Read full review
TeamViewer
I have never used the online training either. I have watched a few informational videos that were helpful when learning how to do a specific procedure within TeamViewer and get the most out of the software by utilizing one of the many features that are available with the software. Again, 5 if for neutral.
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Implementation Rating
Discontinued Products
For me its a simple video conferencing call tool, and implementation is simply setup user account give quick tutorial during the newhire orientation faze and then the user is good to go. There is not much you need to do to get this operational. sure if you want more security there are a couple extra steps but overall simply
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TeamViewer
No nothing that really sticks out. For the most part I have only had to uninstall and reinstall application a couple of times when I hit a glitch. I will say that on a MAC it is a little harder to implement due to Apple's Permissions that need to be set. Sometimes it needs the client to intervene to get those permissions set.
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Alternatives Considered
Discontinued Products
Select Blujeans Meetings because it allows me to better convey my ideas and at the same time build trust through real-time videoconferences. As well as sharing documents and presentations via screen sharing, I love the option to record play and then share the recording to colleagues who couldn't attend is what's needed.
Read full review
TeamViewer
Horses for courses they say but all around, TeamViewer is the best software for remote management, period. Pulseway's remote desktop can work well on the phone app but on a desktop, it is often unreliable and drops connections. AnyDesk is not appropriate for our business and is only good on a case-by-case basis.
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Scalability
Discontinued Products
I believe BlueJeans is easy to scale, but we have a different business model that requires a more central scheduling need. Most vendors operate on an enterprise wide environment with a one to one licensing. We have a centralized group of video administrators and schedulers that do the majority of the scheduling for multiple departments. Because we are a centralized scheduling group we need shared access to on schedule not multiple users delegating access to one another. I.E. if I have 5 schedulers, under the current licensing they would each have individual accounts and delegating those accounts to one another. So when receiving a support call they have to search 5 individual schedules to make changes to meetings. This I think is a valid need even for smaller businesses that just have a few schedulers for the rest of the groups. It would be easier if it scaled within the individual accounts
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TeamViewer
Stay up working. Easy to connect and disconnect. easy way to transfer files to another desktop
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Return on Investment
Discontinued Products
  • All-Hands meetings were improved to feel less like a prerecorded video show and more like an actual conversation using BlueJeans.
  • Client meetings remained smooth in the transition to working-from-home with easy video calling and scheduling.
  • These were the main points that helped my department, as I am unfamiliar with how BlueJeans was implemented in external sales uses, but I imagine it was equally helpful for meetings when in-person was not available.
Read full review
TeamViewer
  • Our travel has decreased significantly, saving a bunch of money but also wear and tear on our fleet vehicles
  • Immediate satisfaction from our customers has greatly increased
  • We now have a significantly higher amount of time available in the office to work on pressing issues.
Read full review
ScreenShots

BlueJeans Meetings (discontinued) Screenshots

Screenshot of BlueJeans MeetingsScreenshot of BlueJeans Smart MeetingsScreenshot of BlueJeans Collab Board

TeamViewer Screenshots

Screenshot of Connect to devices and provide remote support.Screenshot of All devices are a few clicks away.Screenshot of Monitor and manage devices proactively.Screenshot of Screenshot of Gain visibility into IT by tracking assets.