What users are saying about
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
Top Rated
585 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
Top Rated
899 Ratings

BlueJeans

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
Top Rated
585 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.8 out of 100

Webex Meetings

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
Top Rated
899 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.1 out of 100

Likelihood to Recommend

BlueJeans

BlueJeans is a great collaboration tool for remote teams, both large and small. With solid video, audio and screen sharing tools it brings teams together for face-to-face dialogue which is crucial for running effective meetings and active participation with all attendees. I've experienced BlueJeans handling the demands of large scale company events including our monthly product reviews (attended by hundreds of employees) and company-wide meetings (Town Halls, etc.). It's used daily by most everyone at the company whether they are running meetings and/or attending and participating in other meetings.
Mike Galyen | TrustRadius Reviewer

Webex Meetings

It is well suited for scenarios where you are trying to communicate and collaborate with multiple colleagues at the same time who are located in multiple places and in multiple time zones. It is perfect for conducting online trainings and presentations as you can do screen shares and have an endless number of attendees call in to participate. It is less appropriate for a document sharing tool
Melissa Rances, PMP | TrustRadius Reviewer

Feature Rating Comparison

Performance & Compatibility of Online Events Software

BlueJeans
8.2
Webex Meetings
8.1
High quality audio
BlueJeans
8.5
Webex Meetings
8.2
High quality video
BlueJeans
8.4
Webex Meetings
8.2
Low bandwidth requirements
BlueJeans
7.6
Webex Meetings
7.5
Mobile support
BlueJeans
8.3
Webex Meetings
8.3

Screen Sharing

BlueJeans
8.2
Webex Meetings
8.6
Desktop sharing
BlueJeans
8.8
Webex Meetings
8.8
Whiteboards
BlueJeans
7.7
Webex Meetings
8.3

Online Meetings / Events

BlueJeans
8.2
Webex Meetings
8.3
Calendar integration
BlueJeans
8.3
Webex Meetings
8.7
Meeting initiation
BlueJeans
8.6
Webex Meetings
8.5
Integrates with social media
BlueJeans
7.2
Webex Meetings
7.4
Record meetings / events
BlueJeans
8.7
Webex Meetings
8.5
Slideshows
BlueJeans
8.4
Webex Meetings
8.6

Online Events Collaboration

BlueJeans
8.2
Webex Meetings
8.4
Live chat
BlueJeans
8.4
Webex Meetings
8.4
Audience polling
BlueJeans
8.1
Webex Meetings
8.4
Q&A
BlueJeans
8.1
Webex Meetings
8.4

Online Events Security

BlueJeans
8.3
Webex Meetings
8.3
User authentication
BlueJeans
8.5
Webex Meetings
8.3
Participant roles & permissions
BlueJeans
8.2
Webex Meetings
8.5
Confidential attendee list
BlueJeans
8.2
Webex Meetings
8.0

Pros

BlueJeans

  • The ability to set global preferences on your account for things like "mute on entry" or "Don't show video" were a huge plus.
  • Plug-in integration with Outlook and Slack was very well built
  • Setting up reoccurring meetings within the app was a breeze
Adam Martin | TrustRadius Reviewer

Webex Meetings

  • Webex was easily accessible throughout the org for meetings - the integration with Outlook was pretty good.
  • Webex did a good job with screen sharing and the standard webconference (non-audio) features.
  • The Webex app was not insignificant. I used it on an iphone as a supplement and it was very useful.
Chris Carpenter | TrustRadius Reviewer

Cons

BlueJeans

  • When using video this does put strain on older equipment. It causes large CPU spikes on laptops which can cause some inconvenience. A lighter weight protocol or application optimisation would be an advantage.
  • Enhancing the features for whiteboarding would be great.
  • An easy way for users to pin their local dial-in numbers so when needed meetings can be joined quickly without scrolling through the long list of numbers.
Kenny Thornton | TrustRadius Reviewer

Webex Meetings

  • Integration with a company's teleconference system is not always smooth. If it were up to me, I'd only allow VoIP through the Webex Meetings for audio.
  • For new Webex host users, the learning curve can be steep since there are many features that the host needs to be sure to configure and know how to control.
  • The user interface has changed quite a bit throughout the years. I feel in the last few years the colors and arrangements have made it more difficult to find things in the Webex Meeting's window and panels.
  • Sometimes attendees are joining from their company which has specific desktop restrictions that may make joining the meeting not intuitive for the users. It would help if they could detect that and make it more intuitive for the user to know they should run the stand-alone temporary exe file, for example.
Cordell Yin | TrustRadius Reviewer

Likelihood to Renew

BlueJeans

BlueJeans 8.5
Based on 11 answers
We are heavily invested in another platform. However the features are not quite the same as BlueJeans. If they do become more like BlueJeans (especially the video sharing), then our need for BlueJeans would significantly decrease. An even better option would be if they bought BlueJeans...
Marcus Manderson | TrustRadius Reviewer

Webex Meetings

Webex Meetings 5.6
Based on 11 answers
ES UNA APLICACION EXCELENTEQUE NOS SIRVE PARA AHORAR TIEMPOS Y POTENCIA LA PRODUCTIVIDAD It's an excellent application that saves us time and increases productivity
Salvador Pineda | TrustRadius Reviewer

Usability

BlueJeans

BlueJeans 8.8
Based on 210 answers
I don't have much experience of joining a meeting from an attendee of someone else's. As for joining a meeting I've created, it's very easy. For recurring meetings, I find the meeting in my list, and if it's near the time to start, there will be a "Join" button, and I just push that. After that, it gives me the options for joining -- video, audio, phone, screen share only. It remembers my previous choices, so mostly I just can click by that. As for attendees joining, there do seem to be connection problems from time to time and people have to log off and come back on, but we had that trouble with GoToMeeting also. Being able to mute attendees is much better in BlueJeans. When we had GoToMeeting, I constantly had problems with people joining by phone incorrectly, such that they didn't even show up in the meeting list and thus I couldn't mute them when needed.
J Lee Harshbarger | TrustRadius Reviewer

Webex Meetings

Webex Meetings 6.7
Based on 19 answers
It's extremely easy to learn how to use the WebEx Meetings platform. All attendees have to do is join the meeting and then they'll see the presenters screen. Presenters just have to learn how to share their desktop, documents and videos and how to add additional presenters if need be
Jess Messenger | TrustRadius Reviewer

Reliability and Availability

BlueJeans

BlueJeans 10.0
Based on 2 answers
BlueJeans if usually available when we need it. We have used it on holidays, on weekends, and at all times of days with no problem. BlueJeans is also very communicative when there are issues affecting availability....
Marcus Manderson | TrustRadius Reviewer

Webex Meetings

No score
No answers yet
No answers on this topic

Performance

BlueJeans

BlueJeans 9.0
Based on 2 answers
BlueJeans is fairly quick at loading when we need things to load.
Marcus Manderson | TrustRadius Reviewer

Webex Meetings

No score
No answers yet
No answers on this topic

Support

BlueJeans

BlueJeans 8.6
Based on 7 answers
The fact that I normally get a response within the hour to my tickets, and can reach out to our rep via slack during normal business hours has been great. this has been far above what we have gotten from other vendors and has really made the transition a lot easier
Ryan Scherding | TrustRadius Reviewer

Webex Meetings

Webex Meetings 8.1
Based on 43 answers
It's just easy to speak to someone in Webex support and get answers to your problems. The system is so intuitive a new user becomes an expert by the end of the first call. The help sections answer pretty much everything I have ever asked and only really needed to contact support once which was a seamless interaction.
David Marsh | TrustRadius Reviewer

Online Training

BlueJeans

BlueJeans 8.0
Based on 1 answer
It is straight forward and easy to understand
Marcus Manderson | TrustRadius Reviewer

Webex Meetings

No score
No answers yet
No answers on this topic

Implementation

BlueJeans

BlueJeans 9.0
Based on 7 answers
With the exception of a few hiccups we had a pretty good experience rolling out bluejeans. user adoption was really quick as it integrated into their gsuite, and we pushed the chrome extension via google admin and the desktop app via JAMF. the training ahead of the rollout provided by bluejeans was kinda boring and pretty unnecessary as the system is very easy to use, and most users opted to skip the training
Ryan Scherding | TrustRadius Reviewer

Webex Meetings

Webex Meetings 7.0
Based on 4 answers
That we needed complex implementation that we didn't get tells me 2 things: 1) the product was not designed in a way that "just worked" like some of its peers (Zoom / BlueJeans) and 2) had our company defined actual user needs and validated / verified that they had bought something that matched those, we would have pursued features / designs more closely aligned with what the product actually does: screen share, sometimes video, definitely VOIP audio (always an option regardless of license), and easy recording and retrieval of meetings.
Chris Carpenter | TrustRadius Reviewer

Alternatives Considered

BlueJeans

BlueJeans is just as good, if not better in my opinion. For the price you pay to enter into this level of quality, you save loads compared to the competition. While the mantra of you get what you pay for might apply in a lot of situations, this isn' the case with BlueJeans. How they're able to compete at the same level if not above, at the price they charge, it's amazing to say the least.
Matthew Poletto | TrustRadius Reviewer

Webex Meetings

Por la integración de los componentes que tiene con Meraki y Webex en su uso ha digo necesario integrar los compañeros y todos los factores que realizan la interconexión para favorecer el uso y conectividad de cada usuario y o sistema implementado. Que ayuda a el uso correcto de Cisco Webex.For the integration of the components that it has with Meraki, I have said that it is necessary to integrate the partners and all the factors that make the interconnection to favor the use and connectivity of each user and system implemented. That helps ensure the correct use of Cisco Webex.
Jesus Moctezuma | TrustRadius Reviewer

Scalability

BlueJeans

BlueJeans 8.5
Based on 2 answers
Options are provided to scale up or down the software based on needs.
Marcus Manderson | TrustRadius Reviewer

Webex Meetings

No score
No answers yet
No answers on this topic

Return on Investment

BlueJeans

  • More productive leader planning meetings.
  • Improved relations with team members.
  • Brings a more personal touch when you are talking with a prospect or team member that doesn't live nearby.
  • If something happens where you can't meet in person - this is the next best thing!
Kymber Williams | TrustRadius Reviewer

Webex Meetings

  • Ability for multiple countries to communicate in an efficient manner to accommodate business needs.
  • Ability to provide web training to staff working remotely or staff who are not able to travel can still participate in meetings which saves money on travel expenses.
  • Ability to provide clients with a clear, accurate presentation over a live web session which again saves money on travel expenses.
  • One minor impact is that some competitors are less costly.
Samantha McMahon | TrustRadius Reviewer

Pricing Details

BlueJeans

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Webex Meetings

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

BlueJeans
8.8
Webex Meetings
8.3

Likelihood to Renew

BlueJeans
8.5
Webex Meetings
5.6

Usability

BlueJeans
8.8
Webex Meetings
6.7

Reliability and Availability

BlueJeans
10.0
Webex Meetings

Performance

BlueJeans
9.0
Webex Meetings

Support

BlueJeans
8.6
Webex Meetings
8.1

Online Training

BlueJeans
8.0
Webex Meetings

Implementation

BlueJeans
9.0
Webex Meetings
7.0

Scalability

BlueJeans
8.5
Webex Meetings

Add comparison