What users are saying about
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
Top Rated
523 Ratings

BlueJeans

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
Top Rated
523 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.7 out of 101
10 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.9 out of 101

Likelihood to Recommend

BlueJeans

Overall, BlueJeans got the job done. It was rarely ever down and making a call was fairly straightforward. It had an ability to set up a speed dial to a meeting ID from a room system which was handy. We used it for a weekly 15 minute stand up meeting to connect the Seattle and NY teams every Monday and it worked well most of the time.
Adam Martin profile photo

FreeConferenceCall.com

If you need to talk to a group of busy people - who don't necessarily have time (or ability) to commute to meet in person, this is a great tool for a virtual phone call.
Michelle Braun profile photo

Feature Rating Comparison

Performance & Compatibility of Online Events Software

BlueJeans
8.2
FreeConferenceCall.com
High quality audio
BlueJeans
8.5
FreeConferenceCall.com
High quality video
BlueJeans
8.4
FreeConferenceCall.com
Low bandwidth requirements
BlueJeans
7.6
FreeConferenceCall.com
Mobile support
BlueJeans
8.3
FreeConferenceCall.com

Screen Sharing

BlueJeans
8.2
FreeConferenceCall.com
Desktop sharing
BlueJeans
8.7
FreeConferenceCall.com
Whiteboards
BlueJeans
7.6
FreeConferenceCall.com

Online Meetings / Events

BlueJeans
8.2
FreeConferenceCall.com
Calendar integration
BlueJeans
8.2
FreeConferenceCall.com
Meeting initiation
BlueJeans
8.6
FreeConferenceCall.com
Integrates with social media
BlueJeans
7.3
FreeConferenceCall.com
Record meetings / events
BlueJeans
8.7
FreeConferenceCall.com
Slideshows
BlueJeans
8.3
FreeConferenceCall.com

Online Events Collaboration

BlueJeans
8.2
FreeConferenceCall.com
Live chat
BlueJeans
8.4
FreeConferenceCall.com
Audience polling
BlueJeans
8.0
FreeConferenceCall.com
Q&A
BlueJeans
8.1
FreeConferenceCall.com

Online Events Security

BlueJeans
8.3
FreeConferenceCall.com
User authentication
BlueJeans
8.5
FreeConferenceCall.com
Participant roles & permissions
BlueJeans
8.1
FreeConferenceCall.com
Confidential attendee list
BlueJeans
8.2
FreeConferenceCall.com

Cloud PBX

BlueJeans
FreeConferenceCall.com
9.5
Hosted PBX
BlueJeans
FreeConferenceCall.com
9.5
Multi-level Interactive Voice Response (IVR)
BlueJeans
FreeConferenceCall.com
9.9
Call reports
BlueJeans
FreeConferenceCall.com
9.0

Call Management

BlueJeans
FreeConferenceCall.com
9.4
Call recording
BlueJeans
FreeConferenceCall.com
9.9
Message alerts
BlueJeans
FreeConferenceCall.com
9.0

VoIP system collaboration

BlueJeans
FreeConferenceCall.com
8.8
Video conferencing
BlueJeans
FreeConferenceCall.com
9.0
Audio conferencing
BlueJeans
FreeConferenceCall.com
9.5
Video screen sharing
BlueJeans
FreeConferenceCall.com
8.0

Pros

BlueJeans

  • Integrates well into the business environment, it is fully integrated into Office 365 which has helped reduce admin overhead for our teams.
  • The audio quality with the introduction of the Dolby Audio is fantastic.
  • Using the system is very simple and straightforward which really helped with the adoption process and minimises ongoing end user support.
Kenny Thornton profile photo

FreeConferenceCall.com

  • Ease of setup - There is an installer and software does need to be installed on the computer but it's incredibly easy and simple to get started.
  • Inviting meeting participants is incredibly easy from within the application. Either a link can be copied into a regular email or a list of email addresses can be input and you can send a single invitation to everyone as once.
  • The video and audio clarity are great (assuming everyone has a good internet connection). FreeConferenceCall.com is also good at determining who is talking and placing that image at the forefront during the meeting.
Daniel Shatzkes CEO Entrepreneur, Manufacturer, Musician profile photo

Cons

BlueJeans

  • One thing that I liked better about GoToMeeting was the separation of the chat box from the main screen. It's important to be able to see the chat box while I'm presenting, but the way it's set up on BlueJeans, it's combined with the main screen and so it's quite inconvenient. Another problem with this is that if I'm sharing my screen for presenting, when I look at the chats-- which would even include private chats-- they show up for everyone to see. This is a major flaw. The chat box should be separate.
  • I have recurring meetings, with meeting numbers, which I would like to send out reminders of to team members. In version 1 of BlueJeans, I could copy and paste those. In the current version (2), I cannot; I have to memorize and type them in manually to my reminder messages. For my permanent person meeting number, I can copy it easily. However, this is not possible with other meeting IDs. Why would they make the meeting numbers not possible to copy?
  • Similarly, in version 1, after the meeting, I could copy the chat box, which I kept with the meeting's presentation and meeting minutes for recordkeeping. The chats could also remind me who said what in the meeting for the purpose of writing my meeting minutes. With version 2, chat is no longer copiable, so I have to use multiple screenshots to get all the chats -- what a pain.
  • Scheduling meetings is not convenient. It forces me to a web page to do so.
J Lee Harshbarger profile photo

FreeConferenceCall.com

  • It would be nice if the custom greeting feature were included in the free features.
  • One of the premium features should be a secured line option, that's protected from intrusion.
  • A contacts list would help to note common callers and identify callers who show up as "wireless caller" in the detail report.
Dmitry Galkin profile photo

Likelihood to Renew

BlueJeans

BlueJeans 8.4
Based on 10 answers
We are heavily invested in another platform. However the features are not quite the same as BlueJeans. If they do become more like BlueJeans (especially the video sharing), then our need for BlueJeans would significantly decrease. An even better option would be if they bought BlueJeans...
Marcus Manderson profile photo

FreeConferenceCall.com

FreeConferenceCall.com 10.0
Based on 1 answer
It is so user friendly.
Dan Ferris, Master CMB, AMP profile photo

Usability

BlueJeans

BlueJeans 8.8
Based on 211 answers
Joining a meeting couldn't be simpler. Whether through a "Join Meeting" click of the mouse in your email invite, opening up in your web browser and you're in the meeting (after picking options like using both audio and video or audio only). Or starting up as moderator through the Dolby base station unit in our conference room, with entering a meeting ID and password and you're good to go, it is so simple and easy. Gone are the days of low-rent FaceTime calls or using systems online where the participants had to download this plugin or that driver, or have the latest versions of Flash, with clients getting frustrated with it all.
Matthew Poletto profile photo

FreeConferenceCall.com

FreeConferenceCall.com 10.0
Based on 1 answer
I am and have been extremely pleased with my use of this product.
Dan Ferris, Master CMB, AMP profile photo

Reliability and Availability

BlueJeans

BlueJeans 10.0
Based on 2 answers
BlueJeans if usually available when we need it. We have used it on holidays, on weekends, and at all times of days with no problem. BlueJeans is also very communicative when there are issues affecting availability....
Marcus Manderson profile photo

FreeConferenceCall.com

No score
No answers yet
No answers on this topic

Performance

BlueJeans

BlueJeans 9.0
Based on 2 answers
BlueJeans is fairly quick at loading when we need things to load.
Marcus Manderson profile photo

FreeConferenceCall.com

No score
No answers yet
No answers on this topic

Support

BlueJeans

BlueJeans 8.7
Based on 7 answers
The fact that I normally get a response within the hour to my tickets, and can reach out to our rep via slack during normal business hours has been great. this has been far above what we have gotten from other vendors and has really made the transition a lot easier
Ryan Scherding profile photo

FreeConferenceCall.com

FreeConferenceCall.com 9.5
Based on 3 answers
I didn't have to reach out for support that often - but when I did, I got prompt clear responses.
Michelle Braun profile photo

Online Training

BlueJeans

BlueJeans 8.0
Based on 1 answer
It is straight forward and easy to understand
Marcus Manderson profile photo

FreeConferenceCall.com

No score
No answers yet
No answers on this topic

Implementation

BlueJeans

BlueJeans 9.0
Based on 7 answers
With the exception of a few hiccups we had a pretty good experience rolling out bluejeans. user adoption was really quick as it integrated into their gsuite, and we pushed the chrome extension via google admin and the desktop app via JAMF. the training ahead of the rollout provided by bluejeans was kinda boring and pretty unnecessary as the system is very easy to use, and most users opted to skip the training
Ryan Scherding profile photo

FreeConferenceCall.com

FreeConferenceCall.com 10.0
Based on 1 answer
It's a no brainer!
Dan Ferris, Master CMB, AMP profile photo

Alternatives Considered

BlueJeans

I have used Zoom. The majority of the people in my company use it. I continue to stick with BlueJeans because of the ease of use. I do like that Zoom allows any user to have a free account they can use - each call has a 30-minute time limit - but this opens it up for those not financially in a place to spend more to use it. I have had some people complain that BlueJeans video cuts their head off - that on Zoom they look normal but something about BlueJeans causes them to look too close to the camera and they have to move far away.
Kymber Williams profile photo

FreeConferenceCall.com

We actually ultimately prefer UberConference. It allowed for online interfacing for the call organizer and provided a more secure system.
Jessica Herrera profile photo

Scalability

BlueJeans

BlueJeans 8.5
Based on 2 answers
Options are provided to scale up or down the software based on needs.
Marcus Manderson profile photo

FreeConferenceCall.com

No score
No answers yet
No answers on this topic

Return on Investment

BlueJeans

  • First off, I just want to say that there were quite a few things on that previous page that I didn't know about! What is Whiteboard? Polling? Maybe I haven't been reading my emails from Blue Jeans very closely but I was completely unaware of these features.
  • It has allowed us to carry out our grant-funded project and assessment of it. Of course this isn't the only software that would have allowed us to complete our work, but it was recommended to us by someone and we decided to give it a go.
  • For virtual meetings, it has definitely allowed our research group to stay on top of projects. Some of our team members are quite mobile and are frequently in other states so it has kept us working on projects whereas in the past (the 2000s??) this would not have been possible.
Dara Naphan profile photo

FreeConferenceCall.com

  • Saved time on having to meet sales reps in person.
  • Goal setting and objectives are much clearer when being able to talk with someone when seeing them. Not having to correct mistakes or clarify things later on because things "weren't clear" isn't much of an issue when a video conference is used.
  • Being able to utilize a free option is the ultimate ROI - it costs nothing!
Daniel Shatzkes CEO Entrepreneur, Manufacturer, Musician profile photo

Pricing Details

BlueJeans

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

FreeConferenceCall.com

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Add comparison