What users are saying about
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Top Rated
689 Ratings

BlueJeans

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Top Rated
689 Ratings
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Score 8.7 out of 100
10 Ratings
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Score 9 out of 100

Likelihood to Recommend

BlueJeans

BlueJeans works well in an office environment, especially in our conference rooms. It is easy to set up calls and the call quality works well. BlueJeans works really well when multiple offices need to call in for a meeting. However, when working remotely/calling in it doesn't state who is on the call and over the past few days whilst working from home I have had to ask in the call who has logged on.
Isabel Olivadoti | TrustRadius Reviewer

FreeConferenceCall.com

If you need to talk to a group of busy people - who don't necessarily have time (or ability) to commute to meet in person, this is a great tool for a virtual phone call.
Michelle Braun | TrustRadius Reviewer

Feature Rating Comparison

Performance & Compatibility of Online Events Software

BlueJeans
8.1
FreeConferenceCall.com
High quality audio
BlueJeans
8.5
FreeConferenceCall.com
High quality video
BlueJeans
8.3
FreeConferenceCall.com
Low bandwidth requirements
BlueJeans
7.3
FreeConferenceCall.com
Mobile support
BlueJeans
8.2
FreeConferenceCall.com

Screen Sharing

BlueJeans
8.0
FreeConferenceCall.com
Desktop sharing
BlueJeans
8.6
FreeConferenceCall.com
Whiteboards
BlueJeans
7.4
FreeConferenceCall.com

Online Meetings / Events

BlueJeans
8.1
FreeConferenceCall.com
Calendar integration
BlueJeans
8.3
FreeConferenceCall.com
Meeting initiation
BlueJeans
8.5
FreeConferenceCall.com
Integrates with social media
BlueJeans
7.0
FreeConferenceCall.com
Record meetings / events
BlueJeans
8.5
FreeConferenceCall.com
Slideshows
BlueJeans
8.4
FreeConferenceCall.com

Online Events Collaboration

BlueJeans
8.0
FreeConferenceCall.com
Live chat
BlueJeans
8.3
FreeConferenceCall.com
Audience polling
BlueJeans
7.8
FreeConferenceCall.com
Q&A
BlueJeans
7.9
FreeConferenceCall.com

Online Events Security

BlueJeans
8.1
FreeConferenceCall.com
User authentication
BlueJeans
8.4
FreeConferenceCall.com
Participant roles & permissions
BlueJeans
8.0
FreeConferenceCall.com
Confidential attendee list
BlueJeans
8.0
FreeConferenceCall.com

Cloud PBX

BlueJeans
FreeConferenceCall.com
9.6
Hosted PBX
BlueJeans
FreeConferenceCall.com
9.7
Multi-level Interactive Voice Response (IVR)
BlueJeans
FreeConferenceCall.com
10.0
Call reports
BlueJeans
FreeConferenceCall.com
9.0

Call Management

BlueJeans
FreeConferenceCall.com
9.5
Call recording
BlueJeans
FreeConferenceCall.com
10.0
Message alerts
BlueJeans
FreeConferenceCall.com
9.0

VoIP system collaboration

BlueJeans
FreeConferenceCall.com
8.8
Video conferencing
BlueJeans
FreeConferenceCall.com
9.0
Audio conferencing
BlueJeans
FreeConferenceCall.com
9.5
Video screen sharing
BlueJeans
FreeConferenceCall.com
8.0

Pros

BlueJeans

  • Connection is Easy: I have used other similar platforms where connecting to a meeting was not always intuitive, making it a frustrating process.
  • Recording: I like that I can set a meeting to auto-record because I often will forget that the meeting is to be recorded. I also appreciate that BlueJeans sends a link to the recording almost immediately after the web meeting is over.
  • Share Screen: I often need to share my screen during a meeting, and I like that this feature is easy to use and thus far has been reliable.
Tammy M. McCoy, Ph.D. | TrustRadius Reviewer

FreeConferenceCall.com

  • Ease of setup - There is an installer and software does need to be installed on the computer but it's incredibly easy and simple to get started.
  • Inviting meeting participants is incredibly easy from within the application. Either a link can be copied into a regular email or a list of email addresses can be input and you can send a single invitation to everyone as once.
  • The video and audio clarity are great (assuming everyone has a good internet connection). FreeConferenceCall.com is also good at determining who is talking and placing that image at the forefront during the meeting.
Daniel Shatzkes CEO Entrepreneur, Manufacturer, Musician | TrustRadius Reviewer

Cons

BlueJeans

  • I like BlueJeans; however, many of our members are switching to Zoom as they cite the options in the settings are more straight-forward. They can go to settings and start at the top and work down and understand exactly what the settings will do
  • Others cite they would like BlueJeans to be more intuitive. For example, when they use breakout rooms the buttons to return are easily accessible- they are not afraid to get lost by exploring features in Zoom
  • They also cite the design and look of the product. I'm not sure what that means. Personally I prefer BlueJeans and have started several superintendents with it. However, I also have to serve my partners' preferences as well. This is a critical time because many students are using the products and their preferences will be shaped during a time where teleconferencing software use is the highest in educational history.
Jamie Nutter | TrustRadius Reviewer

FreeConferenceCall.com

  • It would be nice if the custom greeting feature were included in the free features.
  • One of the premium features should be a secured line option, that's protected from intrusion.
  • A contacts list would help to note common callers and identify callers who show up as "wireless caller" in the detail report.
Dmitry Galkin | TrustRadius Reviewer

Likelihood to Renew

BlueJeans

BlueJeans 8.8
Based on 15 answers
We are heavily invested in another platform. However the features are not quite the same as BlueJeans. If they do become more like BlueJeans (especially the video sharing), then our need for BlueJeans would significantly decrease. An even better option would be if they bought BlueJeans...
Marcus Manderson | TrustRadius Reviewer

FreeConferenceCall.com

FreeConferenceCall.com 10.0
Based on 1 answer
It is so user friendly.
Dan Ferris, Master CMB, AMP | TrustRadius Reviewer

Usability

BlueJeans

BlueJeans 8.8
Based on 210 answers
I don't have much experience of joining a meeting from an attendee of someone else's. As for joining a meeting I've created, it's very easy. For recurring meetings, I find the meeting in my list, and if it's near the time to start, there will be a "Join" button, and I just push that. After that, it gives me the options for joining -- video, audio, phone, screen share only. It remembers my previous choices, so mostly I just can click by that. As for attendees joining, there do seem to be connection problems from time to time and people have to log off and come back on, but we had that trouble with GoToMeeting also. Being able to mute attendees is much better in BlueJeans. When we had GoToMeeting, I constantly had problems with people joining by phone incorrectly, such that they didn't even show up in the meeting list and thus I couldn't mute them when needed.
J Lee Harshbarger | TrustRadius Reviewer

FreeConferenceCall.com

FreeConferenceCall.com 10.0
Based on 1 answer
I am and have been extremely pleased with my use of this product.
Dan Ferris, Master CMB, AMP | TrustRadius Reviewer

Reliability and Availability

BlueJeans

BlueJeans 10.0
Based on 3 answers
BlueJeans if usually available when we need it. We have used it on holidays, on weekends, and at all times of days with no problem. BlueJeans is also very communicative when there are issues affecting availability....
Marcus Manderson | TrustRadius Reviewer

FreeConferenceCall.com

No score
No answers yet
No answers on this topic

Performance

BlueJeans

BlueJeans 9.6
Based on 3 answers
BlueJeans is fairly quick at loading when we need things to load.
Marcus Manderson | TrustRadius Reviewer

FreeConferenceCall.com

No score
No answers yet
No answers on this topic

Support Rating

BlueJeans

BlueJeans 9.2
Based on 20 answers
The fact that I normally get a response within the hour to my tickets, and can reach out to our rep via slack during normal business hours has been great. this has been far above what we have gotten from other vendors and has really made the transition a lot easier
Ryan Scherding | TrustRadius Reviewer

FreeConferenceCall.com

FreeConferenceCall.com 9.5
Based on 3 answers
I didn't have to reach out for support that often - but when I did, I got prompt clear responses.
Michelle Braun | TrustRadius Reviewer

Online Training

BlueJeans

BlueJeans 8.0
Based on 1 answer
It is straight forward and easy to understand
Marcus Manderson | TrustRadius Reviewer

FreeConferenceCall.com

No score
No answers yet
No answers on this topic

Implementation Rating

BlueJeans

BlueJeans 8.3
Based on 20 answers
With the exception of a few hiccups we had a pretty good experience rolling out bluejeans. user adoption was really quick as it integrated into their gsuite, and we pushed the chrome extension via google admin and the desktop app via JAMF. the training ahead of the rollout provided by bluejeans was kinda boring and pretty unnecessary as the system is very easy to use, and most users opted to skip the training
Ryan Scherding | TrustRadius Reviewer

FreeConferenceCall.com

FreeConferenceCall.com 10.0
Based on 1 answer
It's a no brainer!
Dan Ferris, Master CMB, AMP | TrustRadius Reviewer

Alternatives Considered

BlueJeans

Most of the video conferencing tools are evolving with similar feature sets. BlueJeans stands out to me for the scale at which it has been able to handle. From 1:1 meetings to large company-wide events, BlueJeans has been solid in terms of bringing people together and facilitating interaction between remote participants.
Mike Galyen | TrustRadius Reviewer

FreeConferenceCall.com

We actually ultimately prefer UberConference. It allowed for online interfacing for the call organizer and provided a more secure system.
Jessica Herrera | TrustRadius Reviewer

Scalability

BlueJeans

BlueJeans 9.4
Based on 3 answers
Options are provided to scale up or down the software based on needs.
Marcus Manderson | TrustRadius Reviewer

FreeConferenceCall.com

No score
No answers yet
No answers on this topic

Return on Investment

BlueJeans

  • Reduced the amount of business travel to locaised meetings. This has grown as the adoption and expectation that people use video within the calls.
  • Reduction in overall cost as multiple legacy solutions have been removed and now any member of staff can host or attend a meeting without the consideration for capacity.
  • Enhanced company-wide meetings, the ability for our sales folk to connect from a mobile and see our CEO in monthly meetings is fantastic.
Kenny Thornton | TrustRadius Reviewer

FreeConferenceCall.com

  • Saved time on having to meet sales reps in person.
  • Goal setting and objectives are much clearer when being able to talk with someone when seeing them. Not having to correct mistakes or clarify things later on because things "weren't clear" isn't much of an issue when a video conference is used.
  • Being able to utilize a free option is the ultimate ROI - it costs nothing!
Daniel Shatzkes CEO Entrepreneur, Manufacturer, Musician | TrustRadius Reviewer

Pricing Details

BlueJeans

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

FreeConferenceCall.com

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

BlueJeans
8.7
FreeConferenceCall.com
9.0

Likelihood to Renew

BlueJeans
8.8
FreeConferenceCall.com
10.0

Usability

BlueJeans
8.8
FreeConferenceCall.com
10.0

Reliability and Availability

BlueJeans
10.0
FreeConferenceCall.com

Performance

BlueJeans
9.6
FreeConferenceCall.com

Support Rating

BlueJeans
9.2
FreeConferenceCall.com
9.5

Online Training

BlueJeans
8.0
FreeConferenceCall.com

Implementation Rating

BlueJeans
8.3
FreeConferenceCall.com
10.0

Scalability

BlueJeans
9.4
FreeConferenceCall.com

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