BlueMind vs. Freshdesk
BlueMind vs. Freshdesk
Product | Rating | Most Used By | Product Summary | Starting Price |
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BlueMind | N/A | BlueMind is a digital office that helps advisors manage their business, from lead nurturing to policy execution. The solution uses AI to automate compliance, handle unstructured data, generate policy recommendations, highlight revenue opportunities and perform advisor analytics. The application is a CRM platform, database and risk management tool. Compliance is built into the system and it generated as the agent turns the lead into a client. The tool suite is designed to replace legacy… | $19.99 per user/per month | |
Freshdesk | N/A | Freshdesk is a cloud-based customer service software that helps businesses of all sizes to deliver customer support. Freshdesk converts requests coming in via email, web, phone, chat, and social into tickets, and unifies ticket resolution across channels. Additionally, Freshdesk lets the user automate workflows, provide self-service, manage SLAs, and measure metrics, to stay on top of customer support. Freshdesk also offers out-of-the-box features like an AI-powered support chatbot,… | $0 Up to 10 agents per user |
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Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
Additional Details | There is an additional 25%+ discount for annual licensing | — | ||||||||||||||
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BlueMind | Freshdesk | |
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BlueMind | Freshdesk | |
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Small Businesses | No answers on this topic | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | No answers on this topic | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | No answers on this topic | Salesforce Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
BlueMind | Freshdesk | |
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Likelihood to Recommend | 6.0 (1 ratings) | 8.7 (212 ratings) |
Likelihood to Renew | - (0 ratings) | 9.8 (14 ratings) |
Usability | - (0 ratings) | 8.9 (35 ratings) |
Availability | - (0 ratings) | 9.1 (4 ratings) |
Performance | - (0 ratings) | 8.5 (4 ratings) |
Support Rating | - (0 ratings) | 8.6 (33 ratings) |
In-Person Training | - (0 ratings) | 8.2 (1 ratings) |
Online Training | - (0 ratings) | 7.9 (2 ratings) |
Implementation Rating | - (0 ratings) | 8.4 (142 ratings) |
Configurability | - (0 ratings) | 8.5 (3 ratings) |
Contract Terms and Pricing Model | - (0 ratings) | 9.1 (3 ratings) |
Ease of integration | - (0 ratings) | 8.8 (2 ratings) |
Product Scalability | - (0 ratings) | 9.1 (4 ratings) |
Vendor post-sale | - (0 ratings) | 8.0 (2 ratings) |
Vendor pre-sale | - (0 ratings) | 7.8 (2 ratings) |
BlueMind | Freshdesk | |
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Likelihood to Recommend | BlueMind | Freshworks Inc |
Pros | BlueMind | Freshworks Inc |
Cons | BlueMind | Freshworks Inc |
Likelihood to Renew | BlueMind No answers on this topic | Freshworks Inc |
Usability | BlueMind No answers on this topic | Freshworks Inc |
Reliability and Availability | BlueMind No answers on this topic | Freshworks Inc |
Performance | BlueMind No answers on this topic | Freshworks Inc |
Support Rating | BlueMind No answers on this topic | Freshworks Inc |
In-Person Training | BlueMind No answers on this topic | Freshworks Inc |
Online Training | BlueMind No answers on this topic | Freshworks Inc |
Implementation Rating | BlueMind No answers on this topic | Freshworks Inc |
Alternatives Considered | BlueMind | Freshworks Inc |
Contract Terms and Pricing Model | BlueMind No answers on this topic | Freshworks Inc |
Scalability | BlueMind No answers on this topic | Freshworks Inc |
Return on Investment | BlueMind | Freshworks Inc |
ScreenShots |