What users are saying about
4 Ratings
4 Ratings
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Score 6.6 out of 100

Likelihood to Recommend

BluePay

BluePay has been great for our company's needs and is viewed as an improvement over our previous gateway provider. BluePay bought the software provider that we use for many of our online sales applications but it's disappointing to find that very little has been done to integrate BluePay's software/hardware offerings with the products that we've previously had installed. It would be really great to see the enhancements trickle down to previously existing products.
Anonymous | TrustRadius Reviewer

Pros

BluePay

  • Detailed transaction reports
  • Robust transaction search feature
Anonymous | TrustRadius Reviewer

Cons

BluePay

  • Fees could have been lower; we negotiated to a lower rate with another company.
Ben Flemming | TrustRadius Reviewer

Support Rating

BluePay

BluePay 5.5
Based on 2 answers
While some reps were beneficial, others came across disinterested. Never once did their support team get back to me if we left an issue open, and they told me they would follow up.
Anonymous | TrustRadius Reviewer

Alternatives Considered

BluePay

We initially chose BluePay because they had purchased the company that we used for our online payment processing and sales applications. To remain with our previous provider would have required costly updates but BluePay was fully integrated and allowed for a very smooth transition with little to no disruption for our employees or customers. After making the switch, we were so glad that we did. Our account rep has been so helpful and responsive, even going to the level of creating and scheduling custom reports to allow our users to do their jobs more easily and efficiently. We've also been pleased to see our overall fees/interchange go down from what we were charged by our previous providers. Overall, we have been very pleased with the service and services provided.
Anonymous | TrustRadius Reviewer

Return on Investment

BluePay

  • Reliability: BluePay did the job every day for years.
  • Lower fees: BluePay saved us money by allowing our donors to give via ACH payment.
Ben Flemming | TrustRadius Reviewer

Pricing Details

BluePay

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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