Bluescape vs. Diligent Boards

This digital version of a pin-up space is absolutely an improvement to my workflow. The input is so robust. What you do with it is where the magic happens. This program is best suited for team collaboration. It helps to discuss how/where the team will contribute information to it--whether that is discussing the templates or a plan of action. Otherwise, the workspace can tend to get messy. I like the idea of having a presentation mode, where some of the markups could be hidden. The idea of a working session with consultants or clients sounds appealing, but at the same time, there is a desire for a cleaned up, clear shareout.

Incentivized

Diligent Boards are great for formal meetings of the Board. It does offer many features, so sometimes it may appear to be convoluted when trying to conduct a simple task. Also, I think it would be more helpful if there was a number to call to troubleshoot instead of a chat (although this may be already offered).

Incentivized

• Allows for a high volume of images and sketches to be put into the canvas
• Lets you drop in text, freehand sketching, and shapes quick and easy
• Can connect images and texts together using connectors, which can be customized

Incentivized

• Easy end-user interface - for boards with maybe less technological experience, the format was very user friendly.
• Facsimile signature - eliminates trying to coordinate schedules to obtain signatures to written consents.
• Customer Service - Diligent Boards trained employees, not a call center, available 24/7.

Incentivized

• You can use Zoom with Bluescape but it requires solid bandwidth and memory by users.
• A breadcrumb trail would be nice to watch students performance.
• I would like individual user analytics for each of my students to see where they’ve been and what contributions each has made.

Incentivized

• I am using one click, it would be nice to see what board members see
• I mentioned before I would like to be able to sort documents by various parameters like importance, date, type
• Talking to other assistance i find that everyone knows something different about quicker ways to load, maybe a weekly/monthly tip would be beneficial.

Incentivized

It is a great service.

Diligent Boards is easy to access.

Incentivized

Great service!

Quick service, specially on loading.

My Customer Success Director, one word. Phenomenal! outstanding efforts and support. 10/ 10 Diligent Support Desk - Lacking. Needs improvement in areas like efficacy, professionalism, and the ability to provide more in depth explanation sooner, rather than having to check with a peer. These representatives answering the support calls are the first point of contact at times and need to remember the titan of an industry trailblazer they work for and the audience they support

Incentivized

The training was executed through a Deligent meber.

I think our Diligent Boards implementation went well

Incentivized

We have Workware installed on different computers in our office that were supposed to be great for presentation but we had issues after a user connected their laptop then they no longer had access to our server. If they had files they needed for the presentation they had to save them to their desktop to make sure they were accessible.

Incentivized

It was the end user interface that ultimately sold me on Diligent Boards. I also appreciated the customer service center being Diligent employees, the high level of security features, and the single username and password for directors with multiple Diligent Boards sites.

Incentivized

It is really worth it.

• Especially in a remote work environment, Bluescape helps us continue collaborating without missing a beat

Incentivized

• Directors arrive better prepared for sessions.
• This is the only official communication channel; the information is secured, and everybody involved in the decision-making progress has access to exactly the same data. Surprises reduced significantly!
• Our processes feel more professional.

Incentivized