Blueshift vs. Salesmate

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Blueshift
Score 7.8 out of 10
Mid-Size Companies (51-1,000 employees)
Blueshift empowers brands to engage customers on a 1:1 level by turning data into actionable insights across channels. It combines a customer data platform, AI-based decision-making, and a cross-channel marketing hub so brands can deliver personalized, real-time experiences.
$1,250
per month
Salesmate
Score 9.8 out of 10
Mid-Size Companies (51-1,000 employees)
Salesmate is a single platform that helps create personalized experiences across marketing, sales, and service touchpoints across all channels – email, text, chat, web, calls, and eCommerce. It is designed to enable users to generate more leads, close more deals, and build lasting customer relationships. It replaces many disjointed systems to save users time and money. Salesmate offers businesses: …
$15
per user monthly (20% off for annual subscriptions)
Pricing
BlueshiftSalesmate
Editions & Modules
No answers on this topic
Starter
$15
per user monthly (20% off for annual subscriptions)
Growth
$30
per user monthly (20% off for annual subscriptions)
Boost
$50
per user monthly (20% off for annual subscriptions)
Enterprise
Custom
Offerings
Pricing Offerings
BlueshiftSalesmate
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeNo setup feeOptional
Additional DetailsWe offer built-in calling: Starting at $1.10 per month for your phone line & pay as you go credits
More Pricing Information
Features
BlueshiftSalesmate
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Blueshift
-
Ratings
Salesmate
8.0
46 Ratings
4% above category average
Customer data management / contact management00 Ratings10.045 Ratings
Workflow management00 Ratings9.245 Ratings
Territory management00 Ratings9.09 Ratings
Opportunity management00 Ratings8.841 Ratings
Integration with email client (e.g., Outlook or Gmail)00 Ratings7.245 Ratings
Contract management00 Ratings6.228 Ratings
Quote & order management00 Ratings6.026 Ratings
Interaction tracking00 Ratings8.939 Ratings
Channel / partner relationship management00 Ratings7.130 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Blueshift
-
Ratings
Salesmate
7.6
19 Ratings
1% above category average
Case management00 Ratings7.217 Ratings
Call center management00 Ratings8.118 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Blueshift
-
Ratings
Salesmate
6.6
44 Ratings
14% below category average
Lead management00 Ratings7.143 Ratings
Email marketing00 Ratings6.242 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Blueshift
-
Ratings
Salesmate
8.5
41 Ratings
11% above category average
Task management00 Ratings9.041 Ratings
Reporting00 Ratings8.137 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Blueshift
-
Ratings
Salesmate
8.0
43 Ratings
5% above category average
Forecasting00 Ratings8.131 Ratings
Pipeline visualization00 Ratings8.143 Ratings
Customizable reports00 Ratings8.037 Ratings
Customization
Comparison of Customization features of Product A and Product B
Blueshift
-
Ratings
Salesmate
6.7
45 Ratings
12% below category average
Custom fields00 Ratings7.244 Ratings
Custom objects00 Ratings6.233 Ratings
Scripting environment00 Ratings6.221 Ratings
API for custom integration00 Ratings7.127 Ratings
Security
Comparison of Security features of Product A and Product B
Blueshift
-
Ratings
Salesmate
8.1
41 Ratings
3% below category average
Single sign-on capability00 Ratings8.134 Ratings
Role-based user permissions00 Ratings8.139 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Blueshift
-
Ratings
Salesmate
7.0
35 Ratings
4% below category average
Marketing automation00 Ratings7.035 Ratings
Platform
Comparison of Platform features of Product A and Product B
Blueshift
-
Ratings
Salesmate
7.1
42 Ratings
4% below category average
Mobile access00 Ratings7.142 Ratings
Best Alternatives
BlueshiftSalesmate
Small Businesses
Mautic
Mautic
Score 9.1 out of 10
FollowUp CRM
FollowUp CRM
Score 10.0 out of 10
Medium-sized Companies
The Trade Desk
The Trade Desk
Score 9.0 out of 10
Creatio
Creatio
Score 9.4 out of 10
Enterprises
Iterable
Iterable
Score 8.9 out of 10
Creatio
Creatio
Score 9.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
BlueshiftSalesmate
Likelihood to Recommend
7.7
(6 ratings)
10.0
(46 ratings)
Likelihood to Renew
10.0
(1 ratings)
9.1
(2 ratings)
Usability
-
(0 ratings)
10.0
(45 ratings)
Support Rating
-
(0 ratings)
1.6
(42 ratings)
Implementation Rating
-
(0 ratings)
9.1
(1 ratings)
User Testimonials
BlueshiftSalesmate
Likelihood to Recommend
Blueshift Labs
I think Blueshift is well suited as a CRM. It does a great job handling the customer information that you need, placing it, and displaying it in one concise place. They could do better in regards to being forthcoming with information. Documentation is weak, and depending on who you speak with on the support team, they may have different answers to the problem you're having. In my experience, there are a lot of inconsistencies in how they think about reporting, that someone who's been in marketing for the past 10-years, has to relearn and rethink how we share data for KPIs.
Read full review
Rapidops, Inc.
Salesmate gives us everything we need as a small business, with a clear interface, and can adapt to any business. If I was being ultra picky, I would perhaps suggest the ability to remove or hide certain modules not applicable to our niche, e.g., we are a B2C business, so the company module is not really useable for us, but this is not a negative by any means.
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Pros
Blueshift Labs
  • Customer Segments + Recommendations Tool - Blueshift and has helped with automating and personalizing our retargeting efforts. The true value of Blueshift was realized when we could launch triggered marketing campaigns targeted to specific segments based on a user's behavior onsite, and deliver relevant personalized content using the AI-based Recommendations tool.
  • Integration with Segment and other apps
  • Retargeting with dynamic content pulled from data feeds / catalogs
Read full review
Rapidops, Inc.
  • For each client, it tracks emails, text messages, activities, files, calendar events, phone calls, to-do items.
  • Customization is quite good -- you add fields you need. Like was discovery received, full payment, partial payment, etc. You can later run reports.
  • Integration with other apps is good; I use QuickBooks and DocuSign.
  • Customer service is very good.
Read full review
Cons
Blueshift Labs
  • Campaign management features like drag and drop, copying elements - general ease of use improvements to the UX
  • Ability to move customers easily from one campaign to another with one click
Read full review
Rapidops, Inc.
  • The search feature can be buggy and does not allow for highlighted text to be typed on. You must clear the box or hit backspace before typing. The only app in my life that does this.
  • The dashboard button is pointless if it still makes you choose between legacy or classic.
Read full review
Likelihood to Renew
Blueshift Labs
We're not in the mood to start this process over at this time. A lot of hard work went into it.
Read full review
Rapidops, Inc.
Very happy with the customer service and the overall functionality of the program. With new features always being launched and discussed I'm looking fwd to growing with them
Read full review
Usability
Blueshift Labs
No answers on this topic
Rapidops, Inc.
It's so easy, and the support is top notch and I love Salesmate. Seriously the best CRM on the market right now, which I was able to customize exactly the way I needed to, with their support with me every step of the way. I will be working with SalesMate for a long time if not forever.
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Support Rating
Blueshift Labs
No answers on this topic
Rapidops, Inc.
The support team at Salesmate is top-notch. They provide live chat support within the platform and answer typically in under a minute. They are always incredibly quick to respond to questions and provide insightful information. Getting started on the platform is easy as you always have support nearby.
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Implementation Rating
Blueshift Labs
No answers on this topic
Rapidops, Inc.
No - All very straightforward and simple.
Read full review
Alternatives Considered
Blueshift Labs
Customer has a better UX/UI but Blueshift's capabilities are far stronger. The price is also more interesting considering what it does. Blueshift doesn't have certain integrations that are useful for startups (like Slack) but it's something that they should be having soon. Social media interconnection is also a step in the right direction that Customer hasn't moved toward
Read full review
Rapidops, Inc.
Very similar in overall layout and user experience...but the features blow these others out of the water. Where alternative solutions had features either lacking or as an upgrade (ie having to spend an extra $10-$30/month/user) Salesmate has these features out-of-the-box
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Return on Investment
Blueshift Labs
  • Blueshift has had a tremendous impact on our email marketing KPIs. The AI-based approach and Recommendations tool has led to increased engagement.
Read full review
Rapidops, Inc.
  • It saved me so much time following up with leads. I move them to the next stage, and Salesmate does the rest.
  • It does a whole load of outreach for me. It's seamless.
  • I get a lot more responses from people in my pipeline - especially using SMS to follow up.
Read full review
ScreenShots

Blueshift Screenshots

Screenshot of AI-Enabled Cross Channel MarketingScreenshot of Channel and Time IntelligenceScreenshot of Multi-Channel Customer JourneysScreenshot of Predictive Audiences

Salesmate Screenshots

Screenshot of Track your deals through a sales pipeline. Close more deals by staying focused and organized.Screenshot of With our mobile applications, your reps can enjoy using Salesmate on the road.Screenshot of Workflow automation can automate touchpoints, outreach, and more. Keep your team focused on what they need to do without having them to complete manual tasks.Screenshot of Understand your sales team's productivity. We have reports that will show your top and lowest performers. This will give management actionable insights to help the team perform better.Screenshot of Built-in calling and texting makes Salesmate a turnkey solution to onboard any new sales rep in your office or remote.