BlueSnap vs. Fidesic

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
BlueSnap
Score 8.8 out of 10
N/A
BlueSnap is a global eCommerce platform with flexible integration options and PCI Level 1 security. Additional capabilities include BlueSnap’s AR Automation Software (formerly Armatic, acquired October 2019) which streamlines the entire quote-to-cash process, and its Subscription Billing Engine with customizable billing plans, automated payment management, and global optimization practices.N/A
Fidesic
Score 6.5 out of 10
Mid-Size Companies (51-1,000 employees)
Fidesic integrates with accounting systems to automate the day-to-day challenges of managing business critical payments and receivables for the small to mid-sized business, creating a paperless process, end to end. The vendor states that it is a solution built to support small to mid-sized companies that seek to streamline the efficiency of their accounts payable or accounts receivable process and are using Microsoft Dynamics GP, QuickBooks, or QuickBooks Online.
$19
per month
Pricing
BlueSnapFidesic
Editions & Modules
No answers on this topic
Fidesic Lite
$19.00
per month
Fidesic Pro
$29.00
per month
Fidesic Enterprise
$49.00
per month
Offerings
Pricing Offerings
BlueSnapFidesic
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup fee$49 per seat
Additional Details
More Pricing Information
Community Pulse
BlueSnapFidesic
Top Pros
Top Cons

No answers on this topic

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User Ratings
BlueSnapFidesic
Likelihood to Recommend
8.8
(9 ratings)
10.0
(1 ratings)
User Testimonials
BlueSnapFidesic
Likelihood to Recommend
BlueSnap Inc.
Bluesnap admin usability is much higher than other processing gateways on the market. The integration and reporting is above average
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Fidesic
My experience with Fidesic has been wonderful and it has helped to streamline our payables. We've been able to give our operations teams access in order for them to review their invoices instead of coming to the AP team to do the research.
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Pros
BlueSnap Inc.
  • Sufficiently good technical documentation.
  • Good sandbox (though missing some features).
  • Stable, works quite well.
  • Continuously improving.
  • Great webinars, information sharing.
  • Economic.
  • A company of people.
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Fidesic
  • OCR or Optical Character Recognition works better than anywhere else we have tried.
  • Support is always available through chat or email and their support team is very responsive.
  • Ease of access and use since the program is web-based.
  • Easily integrates into our accounting software.
  • Implementation was a dream and so easy.
Read full review
Cons
BlueSnap Inc.
  • Launch support was lacking. They did help with initial setup but after that, it was tough to get questions addressed.
  • Reporting is robust but complicated.
  • Having support staff on both coasts.
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Fidesic
  • Would like to see ACH batches come across in the bank as separate transactions instead of one batch.
  • Would like to be able to filter on multiple columns instead of just searching by one selection.
  • Would like to be able to add our our ACH IDs vs having to submit them to be added.
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Alternatives Considered
BlueSnap Inc.
Merchant e solutions has a truly awful admin website and is clunky to use. There are almost no options for customization. Bluesnap allows configuration to fit our needs and a much better customer service experience.
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Fidesic
PaperSave was a complete bust for us. Their OCR was terrible and never really worked. Their customer service was an abomination and we were hung up on by their trainer. GP just could not handle the volume of checks that we had and we were using a lot of MICR ink which became very expensive along with the amount of check stock we were using. Fidesic has streamlined all of that for us and allowed us to process bills and payments but not get bogged down in the stuffing of envelopes.
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Return on Investment
BlueSnap Inc.
  • Pro-Active Support Response.
  • Seamless Integration with our CRM and other tools.
  • Offering Multiple Payment Options to Customer leading to more conversions.
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Fidesic
  • We have been able to implement ACH which cuts the costs of sending out checks
  • We have been able to send checks through them instead of stuffing 10k+ envelopes a month.
  • Questions to our staff have been cut in half.
Read full review
ScreenShots

Fidesic Screenshots

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