BlueSnap vs. Fiserv eBill Distribution (Biller Direct)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
BlueSnap
Score 8.5 out of 10
N/A
BlueSnap is a global eCommerce platform with flexible integration options and PCI Level 1 security. Additional capabilities include BlueSnap’s AR Automation Software (formerly Armatic, acquired October 2019) which streamlines the entire quote-to-cash process, and its Subscription Billing Engine with customizable billing plans, automated payment management, and global optimization practices.N/A
Fiserv eBill Distribution (Biller Direct)
Score 6.0 out of 10
N/A
Biller solutions from Fiserv include the company's electronic bill presentment and payment (EBPP) for business-to-consumer service providers. It offers customers of financial institutions a convenient way to pay bills, and boasts features such as delivery of notifications via email or mobile device, secure e-bill delivery, real-time availability of account and bill pay information, such as complete multichannel payment history, reward points and available balance, marketing campaigns, etc.N/A
Pricing
BlueSnapFiserv eBill Distribution (Biller Direct)
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
BlueSnapFiserv eBill Distribution (Biller Direct)
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
BlueSnapFiserv eBill Distribution (Biller Direct)
Top Pros
Top Cons
Best Alternatives
BlueSnapFiserv eBill Distribution (Biller Direct)
Small Businesses
Apple Pay
Apple Pay
Score 9.1 out of 10
Apple Pay
Apple Pay
Score 9.1 out of 10
Medium-sized Companies
Apple Pay
Apple Pay
Score 9.1 out of 10
Apple Pay
Apple Pay
Score 9.1 out of 10
Enterprises
Amazon Pay
Amazon Pay
Score 8.7 out of 10
Amazon Pay
Amazon Pay
Score 8.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
BlueSnapFiserv eBill Distribution (Biller Direct)
Likelihood to Recommend
8.7
(9 ratings)
10.0
(1 ratings)
User Testimonials
BlueSnapFiserv eBill Distribution (Biller Direct)
Likelihood to Recommend
BlueSnap Inc.
Bluesnap admin usability is much higher than other processing gateways on the market. The integration and reporting is above average
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Fiserv
This application is well suited for any organization, or area processing large volumes of payments. We utilize it to assist with the processing of lockbox, and loan payments.
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Pros
BlueSnap Inc.
  • Sufficiently good technical documentation.
  • Good sandbox (though missing some features).
  • Stable, works quite well.
  • Continuously improving.
  • Great webinars, information sharing.
  • Economic.
  • A company of people.
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Fiserv
  • The application is very user-friendly.
  • Easy set up, and integration.
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Cons
BlueSnap Inc.
  • Launch support was lacking. They did help with initial setup but after that, it was tough to get questions addressed.
  • Reporting is robust but complicated.
  • Having support staff on both coasts.
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Fiserv
  • Limitations on reporting/monitoring capabilities.
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Alternatives Considered
BlueSnap Inc.
Merchant e solutions has a truly awful admin website and is clunky to use. There are almost no options for customization. Bluesnap allows configuration to fit our needs and a much better customer service experience.
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Fiserv
No answers on this topic
Return on Investment
BlueSnap Inc.
  • Pro-Active Support Response.
  • Seamless Integration with our CRM and other tools.
  • Offering Multiple Payment Options to Customer leading to more conversions.
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Fiserv
  • The application has assisted with eliminating the need for over half of our payments received to be processed manaully..
  • The application has also assisted with eliminating wasted costs on paper and mailing resources.
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ScreenShots