BlueSnap vs. Merchant e-Solutions

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
BlueSnap
Score 8.8 out of 10
N/A
BlueSnap is a global eCommerce platform with flexible integration options and PCI Level 1 security. Additional capabilities include BlueSnap’s AR Automation Software (formerly Armatic, acquired October 2019) which streamlines the entire quote-to-cash process, and its Subscription Billing Engine with customizable billing plans, automated payment management, and global optimization practices.N/A
Merchant e-Solutions
Score 6.8 out of 10
N/A
Merchant e-Solutions is a payment gateway software solution offered by Cielo.N/A
Pricing
BlueSnapMerchant e-Solutions
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
BlueSnapMerchant e-Solutions
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
BlueSnapMerchant e-Solutions
Considered Both Products
BlueSnap
Chose BlueSnap
Merchant e solutions has a truly awful admin website and is clunky to use. There are almost no options for customization. Bluesnap allows configuration to fit our needs and a much better customer service experience.
Merchant e-Solutions

No answer on this topic

Top Pros
Top Cons
Best Alternatives
BlueSnapMerchant e-Solutions
Small Businesses
Stripe Payments
Stripe Payments
Score 8.5 out of 10
Apple Pay
Apple Pay
Score 9.0 out of 10
Medium-sized Companies
Braintree, a PayPal service
Braintree, a PayPal service
Score 6.8 out of 10
Apple Pay
Apple Pay
Score 9.0 out of 10
Enterprises

No answers on this topic

Amazon Pay
Amazon Pay
Score 8.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
BlueSnapMerchant e-Solutions
Likelihood to Recommend
8.8
(9 ratings)
7.0
(1 ratings)
Support Rating
-
(0 ratings)
5.0
(1 ratings)
User Testimonials
BlueSnapMerchant e-Solutions
Likelihood to Recommend
BlueSnap Inc.
Bluesnap admin usability is much higher than other processing gateways on the market. The integration and reporting is above average
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Cielo
They are a great solution for any company using NetSuite's ERP platform as it is a direct integration into the software platform. They are able to accept all major credit card providers and their rates seem to be in line with the industry. As a small business, we do not have an account rep which does leave us feeling unimportant.
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Pros
BlueSnap Inc.
  • Sufficiently good technical documentation.
  • Good sandbox (though missing some features).
  • Stable, works quite well.
  • Continuously improving.
  • Great webinars, information sharing.
  • Economic.
  • A company of people.
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Cielo
  • Process credit card payments.
  • Collect money faster.
  • Integrated with our NetSuite ERP system.
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Cons
BlueSnap Inc.
  • Launch support was lacking. They did help with initial setup but after that, it was tough to get questions addressed.
  • Reporting is robust but complicated.
  • Having support staff on both coasts.
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Cielo
  • User interface.
  • Account support for smaller businesses.
Read full review
Support Rating
BlueSnap Inc.
No answers on this topic
Cielo
Perhaps they treat larger clients better, but we do not have an account rep and the only time we interact is when we have a problem or reach out to them.
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Alternatives Considered
BlueSnap Inc.
Merchant e solutions has a truly awful admin website and is clunky to use. There are almost no options for customization. Bluesnap allows configuration to fit our needs and a much better customer service experience.
Read full review
Cielo
Much better rates and better to deal with.
Read full review
Return on Investment
BlueSnap Inc.
  • Pro-Active Support Response.
  • Seamless Integration with our CRM and other tools.
  • Offering Multiple Payment Options to Customer leading to more conversions.
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Cielo
  • Reduced outstanding receivables.
Read full review
ScreenShots