BlueSnap vs. MIP Fund Accounting

Bluesnap admin usability is much higher than other processing gateways on the market. The integration and reporting is above average

Incentivized

MIP Fund Accounting is well suited for compiling data from multiple sources into one digestible system. It is relatively straightforward to navigate. I have 3 billing software programs that I am responsible for bringing together for our CFO to make decisions, and follow GAAP, and MIP Fund Accounting is extremely suitable for that. I consider MIP Fund Accounting to be a bit too dense for smaller companies with little to no relative complexity to their financial/organizational structure.

Incentivized

• Sufficiently good technical documentation.
• Good sandbox (though missing some features).
• Stable, works quite well.
• Continuously improving.
• Great webinars, information sharing.
• Economic.
• A company of people.

Incentivized

• General Ledger processing, including journal entries and reports
• Ability to download all reports directly to Excel and PDF formats
• Use of Grant codes to enable grant reporting by month/quarter/year
• Ability to have multiple departments and consolidate into groups for reporting
• Accounts Payable and Accounts Receivable cannot be out of balance
• Multiple ways to use the product including Cloud and Classic options, Visual menu or Standard (Top of screen) menus to select processes, many options we are not using in our simple organization

Incentivized

• Launch support was lacking. They did help with initial setup but after that, it was tough to get questions addressed.
• Reporting is robust but complicated.
• Having support staff on both coasts.

Incentivized

• My #1 request would have a report that can pull from all modules. There are some reports that I have to run in separate areas to compile the data I want. If there were a one-stop-shop report center, that would be fantastic.
• I would love to have an option to make text size bigger in all parts of the system.
• We are in CA; I would like to see call center coverage to account for the time change to Texas.

Incentivized

I would give this software a high ranking for my use of it because I have a lot of experience setting it up properly. What I would like to learn more about this program is it's Drillpoint add on feature as this has a lot of potential to allow managers instant access to their financials and invoices when set up correctly

Incentivized

I have been working with MIP Fund Accounting for over 20 years and have come to appreciate the overall usability of it. However, for new users of this software, it may come across as not being user friendly an d can be quite confusing

Incentivized

Mostly its available when I need it. I do get kicked out of the cloud while entering data at times. But I do not lose data and can often just open up the classic version to continue doing what I was doing. Only rarely is there no availability and when that happens, its a very short amount of time.

Incentivized

We are able to generate reports in any format that we need to show the information that we have in a clear way that is easy for staff and our boards to read. We can easily run the reports agency-wide or break them down by fund or project, showing the details that we need.

Incentivized

I have not reached out to MIP for technical support; however, their website offers great help resources so I can solve an issue on my own. Another team member reached out to MIP for support and was helped quickly. The transition process took longer than expected due to a lag in communication.

Incentivized

There are no specifics on what happens if you make one choice or another to know which is the best selection. This is true for JVs and AP. In training we were not given specifics of what happens when one possibility is selected over another.

Incentivized

Denise O'Malley provided training for the HR module when we added it to our system. Denise also gave us a demo of the EWS module which we were able to see that it would not meet our needs. She was very kind about and understanding regarding the functions we needed with a time clock system.

Incentivized

Don't waste your time with MIP. There are plenty of other softwares out there that will do the job better. Do your homework. Get references from actual users. Make sure that what you choose will truly integrate. Make sure that there is local support. Get training. You will be glad that you passed this one by. Trust me.

Incentivized

Merchant e solutions has a truly awful admin website and is clunky to use. There are almost no options for customization. Bluesnap allows configuration to fit our needs and a much better customer service experience.

Incentivized

This is the first time I've worked in the non-profit world. Accounting is somewhat different so I am very glad to be using a product designed specifically for non-profits. Many accounting processes are similar of course, but it is nice to have them tailored to fit the requirements of a non-profit organization.

Incentivized

Not real sure what you mean by scalability. It seems to be able to handle all of the funds we are currently working with. If you mean the looks of it, some things are small and it would be nice to increase the size according to the user.

Incentivized

• Pro-Active Support Response.
• Seamless Integration with our CRM and other tools.
• Offering Multiple Payment Options to Customer leading to more conversions.

Incentivized

• MIP has allowed me to get better at my job as a nonprofit accountant.
• MIP Customer Service Support is great on helping solved some of the issues that I have encounter.
• The system has crashed on me during a couple of occasions and my work is gone. The work should save automatically.

Incentivized