BlueSnap vs. Plate IQ

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
BlueSnap
Score 8.8 out of 10
N/A
BlueSnap is a global eCommerce platform with flexible integration options and PCI Level 1 security. Additional capabilities include BlueSnap’s AR Automation Software (formerly Armatic, acquired October 2019) which streamlines the entire quote-to-cash process, and its Subscription Billing Engine with customizable billing plans, automated payment management, and global optimization practices.N/A
Plate IQ
Score 5.7 out of 10
N/A
Plate IQ is an automated accounts payable platform.N/A
Pricing
BlueSnapPlate IQ
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
BlueSnapPlate IQ
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsConact vendor for pricing information.
More Pricing Information
Community Pulse
BlueSnapPlate IQ
Top Pros

No answers on this topic

Top Cons
Features
BlueSnapPlate IQ
Payment Management
Comparison of Payment Management features of Product A and Product B
BlueSnap
-
Ratings
Plate IQ
4.0
2 Ratings
35% below category average
Customizable Approval Policies00 Ratings4.42 Ratings
Financial Document Management00 Ratings1.02 Ratings
Payment Status Tracking00 Ratings4.02 Ratings
Payment Audit Trail00 Ratings4.82 Ratings
Duplicate Bill Detection00 Ratings4.42 Ratings
Advanced OCR00 Ratings4.82 Ratings
Electronic Funds Transfer00 Ratings4.42 Ratings
Accounts Payable
Comparison of Accounts Payable features of Product A and Product B
BlueSnap
-
Ratings
Plate IQ
3.4
2 Ratings
36% below category average
Automated Accounts Payable Processes00 Ratings4.42 Ratings
Vendor Management00 Ratings4.02 Ratings
Tax Form Preparation00 Ratings1.92 Ratings
Best Alternatives
BlueSnapPlate IQ
Small Businesses
Apple Pay
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Score 9.0 out of 10
Square 9 Softworks
Square 9 Softworks
Score 9.7 out of 10
Medium-sized Companies
Apple Pay
Apple Pay
Score 9.0 out of 10
Square 9 Softworks
Square 9 Softworks
Score 9.7 out of 10
Enterprises
Amazon Pay
Amazon Pay
Score 8.7 out of 10
Webexpenses
Webexpenses
Score 8.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
BlueSnapPlate IQ
Likelihood to Recommend
8.8
(9 ratings)
5.7
(3 ratings)
Support Rating
-
(0 ratings)
9.0
(1 ratings)
User Testimonials
BlueSnapPlate IQ
Likelihood to Recommend
BlueSnap Inc.
Bluesnap admin usability is much higher than other processing gateways on the market. The integration and reporting is above average
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Plate IQ
It is well targeted at restaurants and similar service organizations with complex COGS. It dovetails well with complementary systems like FinTech payments. It wasn't designed by accountants, so there is a bit of roughness. Reporting is very limited: would like to see some SQL / build your own report functionality. Lookups are reasonably robust (filter for amount, time, vendor, etc). It is occasionally unstable but recovers gracefully. From our use case, it would be preferable to have the user approving the invoice ALSO have the ability to attach documents. This is left to the payment approver, who in our case is the "check signer".
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Pros
BlueSnap Inc.
  • Sufficiently good technical documentation.
  • Good sandbox (though missing some features).
  • Stable, works quite well.
  • Continuously improving.
  • Great webinars, information sharing.
  • Economic.
  • A company of people.
Read full review
Plate IQ
  • OCR
  • Workflow
  • Support
Read full review
Cons
BlueSnap Inc.
  • Launch support was lacking. They did help with initial setup but after that, it was tough to get questions addressed.
  • Reporting is robust but complicated.
  • Having support staff on both coasts.
Read full review
Plate IQ
  • Provide better analytics in terms of cost increases per item.
  • Provide the ability to create recipes and forward price increases to those recipes for accurate food cost projections.
  • Free Bill Pay
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Support Rating
BlueSnap Inc.
No answers on this topic
Plate IQ
They have a dedicated support person for each customer who actually knows the product.
Turnaround is usually within an hour or faster.
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Alternatives Considered
BlueSnap Inc.
Merchant e solutions has a truly awful admin website and is clunky to use. There are almost no options for customization. Bluesnap allows configuration to fit our needs and a much better customer service experience.
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Plate IQ
We used DocuWare first; great experience; however, it was not made specifically for restaurant clients like Plate IQ is. Plate IQ does a much better job of recognizing common items, and they've continued to add a function that is important for restaurant owners. Restaurant 365, we felt, was trying to be a complete package of accounting/AP/AR/inventory. After looking at each piece, we didn't feel that each of them was as strong as the other.
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Return on Investment
BlueSnap Inc.
  • Pro-Active Support Response.
  • Seamless Integration with our CRM and other tools.
  • Offering Multiple Payment Options to Customer leading to more conversions.
Read full review
Plate IQ
  • In my opinion, it has had zero impact on ROI now that we are paying for an additional year.
  • Another negative is that we've spent a lot of time discussing this issue with Plate IQ, to no avail. They feel it's appropriate to charge a company for an entire year of service even though said company emailed to cancel prior to the end of the first year of service.
  • We also wasted a lot of time onboarding this company only to find out that the software left a lot to be desired.
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ScreenShots