IBM Blueworks Live vs. Miro

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
IBM Blueworks Live
Score 8.6 out of 10
N/A
Blueworks Live is cloud-based business process management software that provides users with a collaborative environment for documenting, analyzing, and building business process mapping.N/A
Miro
Score 9.0 out of 10
N/A
Miro provides a visual workspace for innovation that enables distributed teams of any size to dream, design, and build the future together. Today, Miro counts more than 60 million users in 200,000 organizations who use Miro to improve product development collaboration, to speed up time to market, and to make sure that new products and services deliver on customer needs.
$8
per month per user
Pricing
IBM Blueworks LiveMiro
Editions & Modules
No answers on this topic
1. Free - To discover what Miro can do. Always free
$0
2. Starter - Unlimited and private boards with essential features
$8
per month per user
3. Business - Scales collaboration with advanced features and security
$16
per month per user
4. Enterprise - For work across the entire organization, with support, security and control, to scale
contact sales
per month per user
Offerings
Pricing Offerings
IBM Blueworks LiveMiro
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeOptional
Additional Details
More Pricing Information
Community Pulse
IBM Blueworks LiveMiro
Considered Both Products
IBM Blueworks Live
Chose IBM Blueworks Live
Using multiple IBM portfolios together is so convenient because they come from the same manufacturer. Everything is much more simple with application communication, and if/when there is an issue, there is only one place to call. IBM is able to resolve all issues!
Miro
Chose Miro
Miro is better for initial brainstorming and process visualization sessions.
Blueworks is better for detailed workflow diagrams of technology integrations for example. Also for tracking meta data associated with process steps.
Chose Miro
Each of the applications listed above seems to serve a specific purpose-creating infographics, charting out a process, brainstorming. I appreciate that Miro can essentially allow you to complete all of those things in place.
Chose Miro
Makes global collaborations so much easier, great interface easy to get up and running
Top Pros
Top Cons
Features
IBM Blueworks LiveMiro
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
IBM Blueworks Live
7.8
25 Ratings
4% below category average
Miro
-
Ratings
Dashboards8.018 Ratings00 Ratings
Standard reports8.024 Ratings00 Ratings
Custom reports7.522 Ratings00 Ratings
Process Engine
Comparison of Process Engine features of Product A and Product B
IBM Blueworks Live
7.9
25 Ratings
6% below category average
Miro
-
Ratings
Process designer8.225 Ratings00 Ratings
Process simulation8.521 Ratings00 Ratings
Business rules engine7.523 Ratings00 Ratings
SOA support7.520 Ratings00 Ratings
Process player8.023 Ratings00 Ratings
Support for modeling languages8.024 Ratings00 Ratings
Form builder8.116 Ratings00 Ratings
Model execution7.616 Ratings00 Ratings
Collaboration
Comparison of Collaboration features of Product A and Product B
IBM Blueworks Live
8.4
25 Ratings
3% above category average
Miro
-
Ratings
Social collaboration tools8.425 Ratings00 Ratings
Content Management Capabilties
Comparison of Content Management Capabilties features of Product A and Product B
IBM Blueworks Live
8.5
22 Ratings
4% above category average
Miro
-
Ratings
Content management8.522 Ratings00 Ratings
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User Ratings
IBM Blueworks LiveMiro
Likelihood to Recommend
8.5
(28 ratings)
9.0
(4530 ratings)
Likelihood to Renew
-
(0 ratings)
9.0
(97 ratings)
Usability
-
(0 ratings)
8.0
(71 ratings)
Availability
-
(0 ratings)
8.8
(8 ratings)
Performance
-
(0 ratings)
8.8
(7 ratings)
Support Rating
8.3
(5 ratings)
6.5
(26 ratings)
Online Training
-
(0 ratings)
9.7
(4 ratings)
Implementation Rating
-
(0 ratings)
8.6
(3288 ratings)
Configurability
-
(0 ratings)
9.8
(3 ratings)
Ease of integration
-
(0 ratings)
7.4
(3628 ratings)
Product Scalability
-
(0 ratings)
9.0
(8 ratings)
Vendor post-sale
-
(0 ratings)
10.0
(1 ratings)
Vendor pre-sale
-
(0 ratings)
8.0
(1 ratings)
User Testimonials
IBM Blueworks LiveMiro
Likelihood to Recommend
IBM
I can say it is not only good but it is best Automation tool ever. Its streamline our business project and with web based solution it allows my team to document existing or new processes using process mapping capabilities. It provides powerful analytics and it is easy to use via online. I personally feel it is very intutive. For less Appropriate I can say only in terms of integration perspective with different CRM tools. Rest is all good!!!!
Read full review
Miro
Miro's infinite canvas and sticky notes functionality make it ideal for brainstorming ideas, contributing thoughts and organizing them visually in real-time.Software teams use Miro to manage sprints, backlogs, and stand-ups, visualizing tasks and progress. We use it for sprint planning, retrospectives, and kanban boards.Miro is well suited for user journey maps, facilitating collaboration between designers, product managers, and developers.We've also used it for strategy planning and workshops: mapping out strategies, SWOT analysis, and plan projects. It's useful for visualizing goals, actions, and timelines.Also, we use it to organize research findings, synthesize user insights, and map out data visually, helping in the analysis and decision-making process. Less appropriate scenarios for Miro include working with Text Documents; doing High-Fidelity Prototyping and interactive prototypes that require detailed user interactions; and working with large datasets & calculations. We don't use Miro to replace the polished, slide-based presentations created in PowerPoint. Also, we need to be very careful with confidential information.
Read full review
Pros
IBM
  • Easy to create process diagrams quickly, while collaborating with others.
  • Create linkages to sub-processes and other workflows.
  • Track activities using metadata such as which IT systems are utilized.
  • Use the glossary terms to find where different roles or systems are involved in processes throughout your org.
Read full review
Miro
  • Exceptional templates help me get started quickly with almost any type of whiteboarding, creating consistency where needed and extreme variety when also needed.
  • Having multiple active users on the same board happens so smoothly. It's easy to get people on the board and updating objects simultaneously without weird conflicts is amazing.
  • The amount of objects & tools Miro provides allows us to create very specific and detailed artifacts.
Read full review
Cons
IBM
  • In particular, we have had problems with the availability of the service because the platform frequently crashed.
  • Is not easy to pull some indicators.
  • We would like to be able to see a different interface, long ago with the same.
  • Payment process is not easy.
Read full review
Miro
  • Probably our instance of Miro, our security reqs: repeated need to sign in. Blerg.
  • I like rectangular stickies - but Miro defaults to square. Let me set my default.
  • Layers - I wish I could more easily have something below my stickies - yes - can do with locking but if you have to change your locked material, it's a pain.
Read full review
Likelihood to Renew
IBM
No answers on this topic
Miro
There is no other tool like Miro for process Mapping in particular. I've tried PowerPoint, Word, and other programs, but when collaborating virtually on how to improve a process, Miro has all of the tools and more to enable successful mapping. The colors, different types of shapes and text books, along with the ability to integrate different documents and other functionality, make it ideal for this purpose. In a virtual world, it's a must-have.
Read full review
Usability
IBM
No answers on this topic
Miro
It's pretty easy to use. My gripes are with some small idiosyncrasies with selection behavior with objects and editing text. When I move an object, it automatically de-selects it when I am not done with it. I have to click to select again. Text control is challenging and could be improved. It could use a little more styling capability. It's also weird that it behaves differently in a shape then when using the text tool.
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Reliability and Availability
IBM
No answers on this topic
Miro
I only give a 9/10 because of the speed at which it loads. I have never experienced issues with Miro logging me out early, or some other technical issue causing the program to crash, or even it just loading in perpetuity without ever actually coming up (unlike other programs such as SFDC). It take a minute for all of my boards to come up after I click on it in my favorites, but besides that, it's all good.
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Performance
IBM
No answers on this topic
Miro
I took the loading quickly to be related to availability which I commented on before, so ditto with those comment on load time here. Although to reemphasize, Miro doesn't crash or just refuse to load like some other programs. The weak point of Miro for me is integration of files like Word, Excel, or PowerPoint (especially the later two). When you embed these, it gets slow, and complicated to bring them up while you're in the application.
Read full review
Support Rating
IBM
I have gotten great response for the very few times I needed support.
Read full review
Miro
The support staff at Miro are fantastic. Whenever I have had an issue, they have been timely and helpful with their response. They are also very knowledgeable and go out of their way to not only help, but offer proactive training sessions on different topics and new functionality so everyone can try it out.
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In-Person Training
IBM
No answers on this topic
Miro
Not applicable as never had in person training
Read full review
Online Training
IBM
No answers on this topic
Miro
Superb. very well explained videos. Really helps get the knowledge up on the product. The slides are divided into the topics of usage. I have enjoyed following and implementing all of these slides. The videos are well explained and it is easy to follow. There are tutorials that you can take yourself later. It would be nice however if more training modules were added.
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Implementation Rating
IBM
No answers on this topic
Miro
It was and still is a challenge to get our IT folks at 3M to support the tool. Single sign on still not implemented. I now have Miro on my personal computer. I had a few hardware issues, but nothing major.
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Alternatives Considered
IBM
Blueworks Live was part of a project deal. We did not keep it after the project. We found there are many solutions offering similar or superior capabilities - the fact that Blueworks does not fully support the universal BPMN standard was a big letdown for us. The pricing also did not make sense as a standalone solution.
Read full review
Miro
I find Miro to be a superior tool, other tools I have used became unresponsive or too slow to be effective in the roles and jobs I needed them to do. I am currently working in a Miro board with over 1000 discrete elements and it loads fast, I can maneuver and work with the material in real time without the board lagging to keep up. When working with a tool like this, it's important the tool itself doesn't become an obstruction to getting the work done. With Miro, I've never had to worry about that
Read full review
Scalability
IBM
No answers on this topic
Miro
Miro is great for scaling. In every department and subdivision across my entire organization, there is someone using it. From Sales to marketing, to manufacturing and operations; and even in legal and finance, there isn't a process or a department that is not using Miro, and if they aren't, they're missing out! Even at the highest to the lowest levels of the organization, it is essential for virtual collaboration.
Read full review
Return on Investment
IBM
  • Made real time collaberation easier. Overall saving us valueable time.
  • Excellent version control. Saving us time and helping us avoid mistakes / inaccuranies from using out of date documents.
  • Simple and Ease to use from a web broswer reducing the need for extra servers to store the data.
Read full review
Miro
  • Simplicity- it’s simplified our communication
  • It’s taken away the stress of manually documenting research with pen and paper in live design thinking sessions
  • Remote - we can host our diverse teams from all over the world in quick productive meetings without paying for travel
  • Miro has helped me design for over 8 enterprise product teams
Read full review
ScreenShots

Miro Screenshots

Screenshot of Miro's design sprint templates, used to solve big challenges, create new products or improve existing ones.Screenshot of the Sprint Planning features in Miro, that assists Development Teams in creating a transparent understanding of what can be built and how. Users can run sprints and turn a team into creative and active participants. Today, many organizations use Agile tools to manage software development and other non-IT projects.Screenshot of the PI Planning Template that brings teams toward one vision of what stories to develop. Used to manage a backlog, increase productivity, and build the foundation for a successful PI Planning event. Miro’s PI Planning Template helps to get an overview of any PI Planning event, with step-by-step frames to guide the process.Screenshot of diagrams, concept maps, and system mapping templates used to communicate complex flows and create a shared understanding. Users can check off all the essential steps of the diagramming process and gain a complete overview of operations with Miro's diagramming templates collection.