IBM Blueworks Live vs. OpenText MBPM

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
IBM Blueworks Live
Score 8.8 out of 10
N/A
Blueworks Live is cloud-based business process management software that provides users with a collaborative environment for documenting, analyzing, and building business process mapping.N/A
OpenText MBPM
Score 7.2 out of 10
N/A
OpenText acquired BPM solution Metastorm in 2011, and has rebranded the product as OpenText MBPM. It is an alternative BPM solution to OpenText's primary BPM offering called OpenText Cordys Business Process Management.N/A
Pricing
IBM Blueworks LiveOpenText MBPM
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
IBM Blueworks LiveOpenText MBPM
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
IBM Blueworks LiveOpenText MBPM
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
IBM Blueworks Live
8.1
21 Ratings
1% below category average
OpenText MBPM
7.0
3 Ratings
15% below category average
Dashboards8.018 Ratings7.93 Ratings
Standard reports8.320 Ratings9.02 Ratings
Custom reports7.818 Ratings4.03 Ratings
Process Engine
Comparison of Process Engine features of Product A and Product B
IBM Blueworks Live
8.1
21 Ratings
4% below category average
OpenText MBPM
7.3
3 Ratings
14% below category average
Process designer8.321 Ratings8.13 Ratings
Process simulation8.817 Ratings7.13 Ratings
Business rules engine7.919 Ratings9.02 Ratings
SOA support7.616 Ratings6.02 Ratings
Process player8.319 Ratings7.02 Ratings
Support for modeling languages8.320 Ratings8.02 Ratings
Form builder8.116 Ratings6.93 Ratings
Model execution7.616 Ratings6.13 Ratings
Collaboration
Comparison of Collaboration features of Product A and Product B
IBM Blueworks Live
8.6
21 Ratings
5% above category average
OpenText MBPM
7.6
3 Ratings
7% below category average
Social collaboration tools8.621 Ratings7.63 Ratings
Content Management Capabilties
Comparison of Content Management Capabilties features of Product A and Product B
IBM Blueworks Live
8.8
18 Ratings
8% above category average
OpenText MBPM
6.0
2 Ratings
30% below category average
Content management8.818 Ratings6.02 Ratings
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User Ratings
IBM Blueworks LiveOpenText MBPM
Likelihood to Recommend
8.8
(23 ratings)
7.1
(5 ratings)
Likelihood to Renew
-
(0 ratings)
8.0
(4 ratings)
Usability
-
(0 ratings)
9.0
(1 ratings)
Support Rating
8.3
(5 ratings)
10.0
(1 ratings)
Implementation Rating
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
IBM Blueworks LiveOpenText MBPM
Likelihood to Recommend
IBM
It's an excellent tool for quickly creating detailed process maps and diagrams on the fly right when you're collaborating on process design or changes. I love the ability to step through a path using the Playback mode. The glossary and use of metadata in the documentation for process steps create a lot of useful analysis and reporting options. If you commit to using Blueworks across a whole team/dept's workflows, you can get some great insights on process opportunities (automation?) and challenges very efficiently.
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OpenText
Metastorm is well-suited for scenarios in which internal stress testing an application is needed in a hurry before showcasing it to potential customers. It supports different views of the process from Swimlane perspective, so different methodologies can be handled. It is an Enterprise level tool and handles both small and large projects quite well, although smaller companies may be stressed out by the amount of time it takes to properly maintain the application.
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Pros
IBM
  • Cloud based, hence quick and easy access without any installation requirement
  • Easy and intuitive, making modeling much easier
  • Visio import is one of the best in Blueworks
  • Low cost compared to some other tools in the market
  • User management is quite easy from an admin perspective
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OpenText
  • Complex routing of tasks based on calculated criteria
  • Linking between tasks and accessing relevant information
  • Organising, scheduling and prioritising
  • Different views for different people
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Cons
IBM
  • In particular, we have had problems with the availability of the service because the platform frequently crashed.
  • Is not easy to pull some indicators.
  • We would like to be able to see a different interface, long ago with the same.
  • Payment process is not easy.
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OpenText
  • The Metastorm process engine is based on an older version of .NET. Updating to a newer version would resolve several known issues with .NET email functionality.
  • Metastorm builds web pages at run time. While the UI presented to the end user is fine, the Document Object Model is convoluted and subject to change with new releases. Providing a more simplified DOM or at very least a custom function to replace document.getElementById() would make client-side scripting a much more powerful tool.
  • One function that I've seen Metastorm competitors do well, is email wizards. Having a WYSIWYG email editor would be really nice.
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Likelihood to Renew
IBM
No answers on this topic
OpenText
There are other products that seem to be a better fit for future initiatives.
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Usability
IBM
No answers on this topic
OpenText
Although it is intuitive to use it does require training
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Support Rating
IBM
I have gotten great response for the very few times I needed support.
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OpenText
Great customer service for an API support related query
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Alternatives Considered
IBM
Blueworks Live was part of a project deal. We did not keep it after the project. We found there are many solutions offering similar or superior capabilities - the fact that Blueworks does not fully support the universal BPMN standard was a big letdown for us. The pricing also did not make sense as a standalone solution.
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OpenText
We found that OpenText MBPM held its own quite well against IBM BPM. We ended up choosing OpenText MBPM due to the analytics, complex routing, and the ease of SOA service integration. Furthermore, the ability to quickly develop simple User interfaces make this tool a daily component of our most-used toolbox components.
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Return on Investment
IBM
  • We spend less time searching through notes and messages trying to figure out which process we liked most, which worked best, etc
  • We can view processes and simulated processes in real time
  • It easy to share and collaborate with other team members and get their feedback
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OpenText
  • The development of the ticketing system has enabled us to greatly improve customer relationships
  • The scheduling and allocation of the tasks has reduced both the number of open tickets and the turnaround time to resolution
  • Management information from the system has improved decision making
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ScreenShots