IBM Blueworks Live vs. Pipefy

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
IBM Blueworks Live
Score 8.8 out of 10
N/A
Blueworks Live is cloud-based business process management software that provides users with a collaborative environment for documenting, analyzing, and building business process mapping.N/A
Pipefy
Score 7.6 out of 10
N/A
Pipefy headquartered in San Francisco offers their process management and workflow software providing processes for customer success, service desk, sales operations, and other processes.
$22
per month
Pricing
IBM Blueworks LivePipefy
Editions & Modules
No answers on this topic
Business
$22
per user, per month*
Enterprise
$36
per user, per month*
Unlimited
Custom
Starter
Free
Offerings
Pricing Offerings
IBM Blueworks LivePipefy
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details*Discounts available for annual billing.
More Pricing Information
Features
IBM Blueworks LivePipefy
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
IBM Blueworks Live
8.1
21 Ratings
1% below category average
Pipefy
-
Ratings
Dashboards8.018 Ratings00 Ratings
Standard reports8.320 Ratings00 Ratings
Custom reports7.818 Ratings00 Ratings
Process Engine
Comparison of Process Engine features of Product A and Product B
IBM Blueworks Live
8.1
21 Ratings
4% below category average
Pipefy
-
Ratings
Process designer8.321 Ratings00 Ratings
Process simulation8.817 Ratings00 Ratings
Business rules engine7.919 Ratings00 Ratings
SOA support7.616 Ratings00 Ratings
Process player8.319 Ratings00 Ratings
Support for modeling languages8.320 Ratings00 Ratings
Form builder8.116 Ratings00 Ratings
Model execution7.616 Ratings00 Ratings
Collaboration
Comparison of Collaboration features of Product A and Product B
IBM Blueworks Live
8.6
21 Ratings
5% above category average
Pipefy
-
Ratings
Social collaboration tools8.621 Ratings00 Ratings
Content Management Capabilties
Comparison of Content Management Capabilties features of Product A and Product B
IBM Blueworks Live
8.8
18 Ratings
8% above category average
Pipefy
-
Ratings
Content management8.818 Ratings00 Ratings
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User Ratings
IBM Blueworks LivePipefy
Likelihood to Recommend
8.8
(23 ratings)
8.2
(10 ratings)
Support Rating
8.3
(5 ratings)
9.5
(2 ratings)
User Testimonials
IBM Blueworks LivePipefy
Likelihood to Recommend
IBM
It's an excellent tool for quickly creating detailed process maps and diagrams on the fly right when you're collaborating on process design or changes. I love the ability to step through a path using the Playback mode. The glossary and use of metadata in the documentation for process steps create a lot of useful analysis and reporting options. If you commit to using Blueworks across a whole team/dept's workflows, you can get some great insights on process opportunities (automation?) and challenges very efficiently.
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Pipefy
Pipefy is very well suited if you have a team doing any sort of process... for real! It simplified everything from our sales and marketing objectives/processes, to our onboarding and accounting side of things. Since you can share different pipes with others, it's easy to see where others are at in the process and move the card along while keeping others informed. It makes sure you don't miss any information or steps along the way, which is great if your process is detail-oriented. It is a little less appropriate for marketing efforts, but we still try to use it to keep track of things in a central space. Definitely best suited for sales, technical things, and accounting.
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Pros
IBM
  • Cloud based, hence quick and easy access without any installation requirement
  • Easy and intuitive, making modeling much easier
  • Visio import is one of the best in Blueworks
  • Low cost compared to some other tools in the market
  • User management is quite easy from an admin perspective
Read full review
Pipefy
  • Flexibility on process management.
  • Internal automations and connections to different data bases and boards.
  • Easily connection with external programs through API's.
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Cons
IBM
  • In particular, we have had problems with the availability of the service because the platform frequently crashed.
  • Is not easy to pull some indicators.
  • We would like to be able to see a different interface, long ago with the same.
  • Payment process is not easy.
Read full review
Pipefy
  • I would like to be able to add a due date without a time attached.
  • I would like to see completed tasks be deleted after a set amount of time.
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Support Rating
IBM
I have gotten great response for the very few times I needed support.
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Pipefy
Pipefy support is pretty good. There were a few instances where the agent didn't really understand what I was trying to get help with, but that was only once. Every other time it has been pretty fast and efficient. They are also very kind and understanding. I don't think they need much help in that dept
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Alternatives Considered
IBM
Blueworks Live was part of a project deal. We did not keep it after the project. We found there are many solutions offering similar or superior capabilities - the fact that Blueworks does not fully support the universal BPMN standard was a big letdown for us. The pricing also did not make sense as a standalone solution.
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Pipefy
We started using software we already had (such as Slack and Sheets) but this software is not actually ideal to manage processes, which led to errors, miscommunication, and execution problems. Trello is good for managing demand but offers no process customization or approval and Jira is too focused on development for our needs, and also hard to customize.
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Return on Investment
IBM
  • We spend less time searching through notes and messages trying to figure out which process we liked most, which worked best, etc
  • We can view processes and simulated processes in real time
  • It easy to share and collaborate with other team members and get their feedback
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Pipefy
  • Our processes are more organized and we are not missing any steps.
  • We are able to touch base with customers easier since we have all potential/missed clients in one pipe, with automated alerts (i.e. it has been 60 days since contact with this customer).
  • We are able to keep track of customer billing changes easier.
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ScreenShots