BMC Helix Configuration Management Database (CMDB) vs. Device42

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
BMC Helix CMDB
Score 10.0 out of 10
N/A
The BMC Helix Configuration Management Database (CMDB, formerly known as Atrium CMDB) is a configuration management database.N/A
Device42
Score 8.3 out of 10
N/A
Device42 is a comprehensive, agentless discovery system for Hybrid IT. Device42 can continuously discover, map, and optimize infrastructure and applications across data centers and cloud, in order to provide an accurate views of the IT ecosystem. Device42 intelligently groups discovered workloads by application affinities, so as to reduce the effort required to create move groups, capturing all communications. The vendor boasts customers in more than 60 countries including Global 2000…
$1,449
1-1K IPs
Pricing
BMC Helix Configuration Management Database (CMDB)Device42
Editions & Modules
No answers on this topic
Core 1-100 Devices
$1,449
1-1K IPs
Core 101-500 Devices
$2,999
1K-5K IPs
Core 501-1000 Devices
$4,999
5K-10K IPs
Core 1001-2500 Devices
$9,999
10K-25K IPs
Core 2500+ Devices
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25K+ IPs
Offerings
Pricing Offerings
BMC Helix CMDBDevice42
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsPricing for each customer requesting a SaaS installation/deployment is negotiated on a case by case basis, and depends on many factors
More Pricing Information
Community Pulse
BMC Helix Configuration Management Database (CMDB)Device42
Top Pros
Top Cons
Best Alternatives
BMC Helix Configuration Management Database (CMDB)Device42
Small Businesses

No answers on this topic

No answers on this topic

Medium-sized Companies
Freshservice
Freshservice
Score 8.7 out of 10
Microsoft System Center
Microsoft System Center
Score 8.2 out of 10
Enterprises
Freshservice
Freshservice
Score 8.7 out of 10
Microsoft System Center
Microsoft System Center
Score 8.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
BMC Helix Configuration Management Database (CMDB)Device42
Likelihood to Recommend
10.0
(7 ratings)
9.7
(20 ratings)
Usability
8.0
(1 ratings)
-
(0 ratings)
User Testimonials
BMC Helix Configuration Management Database (CMDB)Device42
Likelihood to Recommend
BMC Software Inc.
Lets you run more effective CABs with accurate configuration and dependency data. Understand the impact of change on other assets applications and services. Detecting potential underlying issues [when multiple] changes are made. Provides very adaptable and highly reliable data quality and integrity engines configured through rules [to] ensure normalization, data source prioritization, and deduplication.
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Device42
1. Installbase management feature allows us to retire our old spreadsheet methods for tracking the data in favour of a singular database with some excellent reporting.2. We are also providing data connectivity from the WAN Providers and keeping all connections in Device42 gives us the ability have documentation of all connection that are made. 3. Ever changing and growing inventory that needs to be carefully tracked and inventoried. We find this so simple to use that we spend much less time than we used to on tracking these items.
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Pros
BMC Software Inc.
  • Incredible with cloud migration of servers.
  • Efficient with getting audit reports on systems.
  • Terrific with compliance management.
  • Fabulous with optimization of business operations.
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Device42
  • Device42 can discover physical and virtual servers as well as your network devices
  • Device42 can give resource utilization details like CPU, Memory and Storage
  • Device42 can give dependency mapping
  • Device42 can give inbound and outbound communication details
  • Device42 can create Affinity Groups (Move Groups)
  • Device42 can recommend the Cloud platform to which you can migrate your infrastructure.
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Cons
BMC Software Inc.
  • The best IT services management that helps to increase overall service management does deliver business value.
  • Great change manager.
  • Service desk agent.
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Device42
  • UI/UX is not up to the standards.
  • Can't mass update everything.
  • No export option for the sub components that have changed linked to the device they are assigned to
  • Plugins options are limited
  • Sometimes randomly times out my login forcing me to log in again.
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Usability
BMC Software Inc.
Once you have an understanding of the many use cases that this software can meet, you will be able to tightly integrate this into a ticketing system which increases the ROI of the product tremendously.
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Device42
No answers on this topic
Alternatives Considered
BMC Software Inc.
I didn't even know there was competion with BMC Atrium CMDB. I have been in the tech industry for sixteen plus years and I have never seen another product accomplish the task that BMC Atrium CMDB performs on a daily basis. Also BMC Atrium CMDB has been around longer than anyother product which means it has been tested over time.
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Device42
What I appreciate and love about Device42 is how everything links together from room layout,to server rack organisation,down to all VMs and Business applications. We are also able to get full value of our money and full visibility of our assets management process.
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Return on Investment
BMC Software Inc.
  • Moving towards a fully chargeback model would help non-IT departments help curb their spend. However, a company needs to be fully mature in order to do this. Without an iron tight process, the CMDB will be quickly filled with garbage. It'll require experienced asset admins to continuously monitor the system.
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Device42
  • The support is amazing has always been very helpful and supportive 24/7.
  • Very easy-to-use, no learning curve required.
  • Cost effective and flexible.
  • Offers one-stop-shop for all things DCIM, robust IPAM, password management, and additional add-on which enhances workflow and top-notch security.
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ScreenShots

Device42 Screenshots

Screenshot of Drag and drop room layoutsScreenshot of Super easy search