Likelihood to Recommend
This tool will work the best in homogeneous environment where systems are running on Windows OS. In heterogeneous environment like ours where we have Windows, Linux and OS X operating systems, roll out and integration will be a challenge since not all the systems will have accessibility from a common credential
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Microsoft Defender for Endpoint is a great platform for visibility into your network, allowing you to see what your devices see. It is a great platform for Endpoint Detection and Response. It falls short at being a traditional antivirus/antimalware platform, as it is difficult to do any whitelisting and exclusions on your own.
Read full review Pros Easy to use Easy to upgrade Highly flexible without customization Great community/support Patch management provides the flexibility to deploy patches using a test to production methodology. It also allows us to customize restart actions which helps with compliance but eases disruption to the business. Computer imaging and software deployment work together to improve speed to delivery. Financial asset management is very useful providing all of the information we need to support our PC replacement process. Read full review Helps us investigate our incidents and alerts. Great dashboard gives overview of potential threats and vulnerabilities across all our endpoints. Provides strong protection against cyber threats. Robust detection and response capabilities. UI is very user-friendly and enables us to respond to threats effectively. Read full review Cons It would be nice if it were possible to export search results Schedule my reports to automatically, run at intervals of my choosing with the results either emailed or dumped to disk as a CSV Easy report writing Read full review Licensing between Defender for Endpoint and Servers is complicated. Deployment has improved but is not really streamlined. There is no single installer available and no single way of deploying settings. The Defender portal is rich in information but can be complicated to use. Read full review Support Rating
The process followed by the support team for incidents as well as support requests will become bottleneck for dynamically growing organisations as nothing works fast from a support point of view. A few of the requirements that we asked for took more time to execute and most of them came with a cost.
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The first time I tried to onboard my macOS endpoints to MDE I struggled for quite a bit. I had to reach out to Microsoft's MDE support team. The tech was very helpful in walking me through the steps during a screen share session
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As we decided to go for BMC Remedy for ITSM, BMC Helix Client Management was the better solution than other tools for ITAM solution as integrating ITAM and ITSM was easier than other tools and also from support point of view, it will be one throat to choke. The reporting module was elaborate and customisable.
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in an overall protection sentinelone is providing better protection for us, but as it comes with subscription's limitation, we have to be really careful in managing the licenses, the MS Defender for endpoint is providing us a decent protection which we are not complaining about, why we chose them ? as mentioned, this is coming with our subscription
Read full review Return on Investment BMC Client Management has improved our speed to delivery, quality of service and security by providing the necessary automation tools to improve our processes. Read full review Positive : Microsoft Defender for Endpoint offers sophisticated threat detection and response capabilities, putting it into use helps increase security. Reduced security incidents, data breaches, and related expenses may arise from this. Positive : A more secure environment means less time and effort spent by IT and security teams on remediation and incident response. False Positives: Like any security solution, false positives can occur, leading to unnecessary investigations and potential disruptions to business operations. This may require additional resources to manage. Read full review ScreenShots Microsoft Defender for Endpoint Screenshots