BMC Helix Remedyforce vs. Helpjuice
BMC Helix Remedyforce vs. Helpjuice
Product | Rating | Most Used By | Product Summary | Starting Price |
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BMC Helix Remedyforce | N/A | BMC Helix Remedyforce is a cloud-delivered SaaS solution for IT Helpdesk and Ticketing Management. | $67.90 per user/per month | |
Helpjuice | Enterprise companies (1,001+ employees) | Helpjuice is a web app that companies can use to keep their help pages up-to-date. Instead of answering the same question repeatedly, companies can use Helpjuice to keep track of content. This app includes analytics that enable businesses to see the content their users are searching for the most as well as content that needs improvement. The vendor says that companies that manage a support page full of FAQs and user guides can benefit from using Helpjuice. This app can be integrated… | N/A |
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
Additional Details | — | Every Plan Comes With A 100% Money-Back Guarantee, No Questions Asked. | ||||||||||||||
More Pricing Information |
BMC Helix Remedyforce | Helpjuice | |
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Top Cons |
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Incident and problem management |
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ITSM asset management |
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Change management |
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Self Help Community |
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Multi-Channel Help |
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BMC Helix Remedyforce | Helpjuice | |
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Small Businesses | Agiloft Service Desk (discontinued) Score 9.0 out of 10 | Agiloft Service Desk (discontinued) Score 9.0 out of 10 |
Medium-sized Companies | Agiloft Service Desk (discontinued) Score 9.0 out of 10 | Agiloft Service Desk (discontinued) Score 9.0 out of 10 |
Enterprises | ManageEngine ServiceDesk Plus Score 9.4 out of 10 | SysAid Score 8.8 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
BMC Helix Remedyforce | Helpjuice | |
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Likelihood to Recommend | 9.0 (12 ratings) | 2.1 (4 ratings) |
Likelihood to Renew | 7.5 (4 ratings) | - (0 ratings) |
Support Rating | 8.0 (1 ratings) | - (0 ratings) |
Implementation Rating | 7.0 (1 ratings) | - (0 ratings) |
BMC Helix Remedyforce | Helpjuice | |
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Likelihood to Recommend | BMC Software Inc.
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Pros | BMC Software Inc.
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Cons | BMC Software Inc.
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Likelihood to Renew | BMC Software Inc.
| Helpjuice No answers on this topic |
Support Rating | BMC Software Inc.
| Helpjuice No answers on this topic |
Implementation Rating | BMC Software Inc.
| Helpjuice No answers on this topic |
Alternatives Considered | BMC Software Inc.
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Return on Investment | BMC Software Inc.
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ScreenShots | BMC Helix Remedyforce Screenshots | Helpjuice Screenshots |