BoardPad (discontinued) vs. Ellucian Portal

Everyone is very busy and BoardPad takes the stress away of trying to find all the documents relevant to the meeting. It sends everything to the app, so you can find it straight away on your iPad. Excellent and effective navigation and sets tasks accordingly. Everyone is aware of the actions that [have] been assigned to them. Excellent piece of software that has made meetings more enjoyable.

Incentivized

It is great and collecting information and keeping it all in one place. But once you go outside of their scope it requires a lot of outside programming that quickly adds up. It's hard to find a good, reliable developer for this software so once you do find one you hang on to them. There is a very steep learning curve, but I would suspect that for any new CRM that you bring on

Incentivized

• Preparation of Board Books (i.e. reports, minutes, resolutions, etc)
• Collaboration before and during Board meetings
• Trusted source to records Board actions

• Collecting information and putting it into a concise place
• Creating forms for use on our website to collect user information
• Differentiating between different user types and knowing where they are in the funnel

Incentivized

• Needs time to configure but well worth it in the end.

Incentivized

• We don't necessarily think that what the sales team promised us has been delivered. There are some features we thought we'd have that require hours of outside programming
• The forms that we create for the website would be nice to have more control over the look and feel
• Creating nice looking emails in ellucian is very cumbersome. It's definitely a far cry from a drag and drop like mail chimp or delivra

Incentivized

Great support and customer service.

It is about right on par with the marketing stuff that Salesforce had. If you want to use it for email marketing it's only good for very simply designed email campaigns. But the scheduling of these campaigns is pretty painless and does a very good job. It has combined many other software packages that we were using into one place which is nice, but if you need to go outside the box of how they have things set up it will cost you a lot to do some custom development.

Incentivized

• Meetings are more streamlined.
• Improved accountability.
• Quick and easy annotations function has saved massive amount of staff time.

Incentivized

• It has turned out to be much more expensive to get what we want than we thought
• There is a lot of customizing for our institution so the dollar cost will not be seen anytime soon
• It has helped bring everything into one place, but that has taken many hours of training for a lot of our staff just to get up to speed.

Incentivized