Likelihood to Recommend The best scenarios for the use of BoardPro are highlighted when there is planning, development, coordination, execution and monitoring of projects and activities, in addition to being an information panel for all the members of the different teams of the organization, it provides the ability to hold meetings, an integrating element that stands out from other software. The management of the boards is exceptionally intuitive and easy to use, in addition to simplifying its content in a way that is easy to understand for all people, granting continuity and consistency to the work or works to be developed. An area of opportunity where it could be developed in a better way is offline work, since it will not be possible for your team members to work in this way.
Read full review ClickUp is great for small teams that need to collaborate on projects. It allows for tracking of project status, notes, files, and other details that keep a team and project on track. The cost is lower than competitors, which makes it more approachable for groups that are not practicing good project management.
Read full review Pros Agenda-setting and writing minutes is very easy with the built-in structure offered Compiling and distributing Board packs with BoardPro takes a fraction of the time it used to - and updates to papers are so much easier Ability to hold all governance documents in one central repository is useful for external Directors Directors find the Board paper annotation feature very useful. New updates to this have made it an extremely powerful tool. Flying Minutes feature is very useful for obtaining formal decisions between meetings and then automatically adding them to the next set of minutes. The ability for Directors to update their own interests in the Interests Register is efficient and puts the responsibility on them to ensure this is up to date - this is automatically included in each Board pack. The actions feature is fantastic - allocating a person responsible and an action deadline which then is followed up by BoardPro email reminders keeps people on tasks and allows the Chair to stay on top of actions as they are reported in the Board packs each meeting. Read full review Allows you to create dashboards to track your team and company's progress towards its goals. Integrates docs and forms so we don't need to switch apps Notifications about every update, so you never really need to go asking around for one. Allows you to visualize deadlines, how each piece of work fits into the bigger picture, and see in real-time what's holding your team up Read full review Cons development of an Android app (at the moment available only on the Apple store) a section for the Q&A answer for users at the beginning level upload also excel format documents Read full review There should be a way to switch from one account to another There should be a flexible plan to enable features for lower plans Ability to show the to-do items on top Ability to create team schedules for team members from different time zones Read full review Likelihood to Renew We're very pleased with how the system works in general. For over a year we've barely ever had any problems with ClickUp and there might have only been one or two times when it wasn't operational for us due to a global emergency. Moreover, when we had a problem once with renewing our licenses we've been contacted directly by our account manager and taken care of in a very professional way (with a due refund as well). The exceptional customer service makes us firmly believe that ClickUp is just the right tool for us.
Read full review Usability Far easier to use than any other PM tool. ClickUp is incredibly intuitive and had us saving time and energy within the first week of implementation. In my opinion, PM software should make it easier to focus on the deliverables - it shouldn't take all your time and energy to learn how to use the tool in the first place. ClickUp is a user-friendly tool that actually helps us focus on what's important.
Read full review Reliability and Availability For over a year ClickUp was unavailable to us just twice for a couple of hours. I would say for a system this big and working globally that was a minor issue. They managed to fix all the issues within a couple hours and then it was back up and running perfectly fine.
Read full review Performance I understand that it's a beast and does a lot of things, which is probably why it's laggy. But I do find it takes longer than I'd like to load, and if I am sending a complex document to a client or team member they aren't quite sure if they're getting the right thing at first. This is actually a pretty significant problem - my biggest beef with ClickUp.
Read full review Support Rating ClickUp support is incredible! They respond quickly with any questions about my issue, provide a timeline, and elaborate on how they will solve my problem. They are incredibly respectful and accommodating. Whenever I run into an issue, I know that ClickUp support will be happy to answer any questions and help my team out. When I start a support ticket, I know that I won't be getting sent article recommendations, I will be speaking to their customer support team immediately
Read full review Online Training There are multiple guides on literally all of the functions you can find within the system, therefore it's easy to learn anything you'd really like to use, starting from project and people management, down to Gantts, mind maps, time tracking, inviting Clients as guests to work with you on the projects and so much more.
Read full review Implementation Rating Using ClickUp is fairly easy. There are multiple guides on how to use all of the functions in the system. An organization wanting to start working with ClickUp should simply try it out and see how it would like to adapt its workflow to the possibilities the system gives the users.
Read full review Alternatives Considered BoardPro is on a different playing field than
monday.com , in fact, BoardPro is in a league of it's own. I used
monday.com at a different organisation board and actually found that I did not use it. I found it easier to download and read the PDF board pack that was provided to me. The user interface of BoardPro is such that the software is easy to navigate and use, it is intuitive and such a delight to use.
Read full review It is much more intuitive and shows more dev-driven tasks to create stories. Also, the fact that ClickUp enables the system to save multiple files from online to locally uploaded files, and
GitLab is the way to archive them. Maybe
Asana has new features, but I'm sure Clickup is now my family to evaluate new ideas.
Read full review Scalability Scaling with ClickUp is superb. If you create a workflow best suited for your organization then it's all about creating new accounts and teaching the new employees the workflow you're using. It's that simple. There is no black magic when it comes to Clickup.
Read full review Return on Investment It has made meetings more enjoyable and flow faster We are able to get through the formal agenda quickly and focus on strategy The strategic decisions that have occurred as a direct result of using BoardPro have added real value to Search Republic Read full review ClickUp has had a positive impact since it has allowed the Global Operations Department to have a consistent collaboration by having this app as a repository of Projects and Programs, which has enabled a faster synchronization and stronger collaboration to better allocate resources. A positive impact is a faster and clearer prioritization process for the executives since this app allows you to have a full picture of what's going on across the board. Read full review ScreenShots