Likelihood to Recommend
The best scenarios for the use of BoardPro are highlighted when there is planning, development, coordination, execution and monitoring of projects and activities, in addition to being an information panel for all the members of the different teams of the organization, it provides the ability to hold meetings, an integrating element that stands out from other software. The management of the boards is exceptionally intuitive and easy to use, in addition to simplifying its content in a way that is easy to understand for all people, granting continuity and consistency to the work or works to be developed. An area of opportunity where it could be developed in a better way is offline work, since it will not be possible for your team members to work in this way.
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Well suited for
Webhooks support. Easy integrations with Atlassian products and other systems as well. File sharing directly or in a group. Video/Audio calls.
Not suited for:
Lacks apps integration like
Lacks quality with video calls.
Slow file transfer for large files.
Frequent downtime due to app instability.
Read full review Pros Agenda-setting and writing minutes is very easy with the built-in structure offered Compiling and distributing Board packs with BoardPro takes a fraction of the time it used to - and updates to papers are so much easier Ability to hold all governance documents in one central repository is useful for external Directors Directors find the Board paper annotation feature very useful. New updates to this have made it an extremely powerful tool. Flying Minutes feature is very useful for obtaining formal decisions between meetings and then automatically adding them to the next set of minutes. The ability for Directors to update their own interests in the Interests Register is efficient and puts the responsibility on them to ensure this is up to date - this is automatically included in each Board pack. The actions feature is fantastic - allocating a person responsible and an action deadline which then is followed up by BoardPro email reminders keeps people on tasks and allows the Chair to stay on top of actions as they are reported in the Board packs each meeting. Read full review HipChat is very stable and reliable. I have never had issues with not being able to connect or being able to communicate with others on HipChat. HipChat integrates quite well with other applications, such as Jira and Stash. This is a main selling point for my team. It provides a convenient feed of actions on a JIRA story or Stash pull request. HipCat does a good job of allowing 1-1 and group chats. It is simple to start a new conversation and it is easy to hold a group conversation and keep track of who is in the room. I like how HipChat has away/here/on mobile statuses. This makes it easy to see if a person is available to be contacted. Read full review Cons development of an Android app (at the moment available only on the Apple store) a section for the Q&A answer for users at the beginning level upload also excel format documents Read full review Mobile app is not very responsive on iOS. Sometimes connection to Hipchat servers is taking too long even on good networks. Both mobile and desktop versions have no alphabetical or recent sorting for groups and chat rooms. Video and audio calls are pretty useless, they're slow and not always work. The whole user interface is simple but very outdated - apparently Atlassian didn't focus too much on Hipchat even though they tried in the last 2 years. Read full review Likelihood to Renew
If they fix the bugs the last update gave that are causing hipchat to crash more often.
Read full review Usability
The app itself had a pleasant if not generic interface. As a user experience expert and engineer I can say the interface is fairly intuitive if not bland. It does what you expect it to do and it's available on iOS and Android devices. If I recall it was generally pretty light weight in terms of installation size.
Read full review Support Rating
HipChat support is good . Responds in timely manner when ever we have raised the request via email , phone and gives us continue update on the request .Though most of the questions are answered by HipChat FAQs , but they can still improve it and add more to the knowledge base .
Read full review Implementation Rating
I don't have insights as I was not a part of the implementation. However, I love the end product
Read full review Alternatives Considered
BoardPro is on a different playing field than
, in fact, BoardPro is in a league of it's own. I used
at a different organisation board and actually found that I did not use it. I found it easier to download and read the PDF board pack that was provided to me. The user interface of BoardPro is such that the software is easy to navigate and use, it is intuitive and such a delight to use.
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We tried a lot of chat clients before choosing HipChat. The
Skype for Business
UI on the Mac side was 5 years old and terrible. Mac users hated the app including our CTO. Cisco
was expensive to license and maintain;
was open to the public which took time away due to users dealing with spam and could allow viruses and malware. HipChat being a closed product, centrally managed and available to try without an upfront investment was perfect for our environment. All our Agile teams have their own room, chat and can communicate with others quickly and easily.
Read full review Scalability
Actually I never shared of HipChat using with more than 25 persons in team simultaneously, but I believe it can be scaled for much largest collaboration teams. At least it works flawlessly for us, with transparent integration with Jira, and I am not see any reasons for some troubles for work at big scale.
Read full review Return on Investment It has made meetings more enjoyable and flow faster We are able to get through the formal agenda quickly and focus on strategy The strategic decisions that have occurred as a direct result of using BoardPro have added real value to Search Republic Read full review HipChat has increased the effiency with which I am able to communicate with my coworkers, particularly those who work out of other offices. Having a light, portable messaging solution has been beneficial for checking in on small things without the need to send emails or schedule phone calls. Read full review ScreenShots HipChat (discontinued) Screenshots