Boardwalk Communicator vs. HipChat (discontinued)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Boardwalk Communicator
Score 5.0 out of 10
N/A
Boardwalk Communicator lets business teams share spreadsheet data and consolidates changes without emailing attachments or dealing with the check-in/check-out complexities of intranets or the upload/download processes of file servers and file sharing services. The user interface, including integrated chat messaging, operates entirely in Microsoft Excel. With a single click, users can refresh the data provided by their team to eliminate the time-consuming processes of data consolidation.
$10
per month
HipChat (discontinued)
Score 9.4 out of 10
N/A
Hipchat was discontinued by Atlassian. Users are being migrated to Slack.
$0
per user
Pricing
Boardwalk CommunicatorHipChat (discontinued)
Editions & Modules
No answers on this topic
HipChat Basic
$0
per user
HipChat Plus
$2
per user
Offerings
Pricing Offerings
Boardwalk CommunicatorHipChat (discontinued)
Free Trial
NoYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsFor Server pricing info please visit https://www.hipchat.com/server (Only $1.20/user/month at the highest user tier!)
More Pricing Information
Community Pulse
Boardwalk CommunicatorHipChat (discontinued)
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
Boardwalk CommunicatorHipChat (discontinued)
Project Management
Comparison of Project Management features of Product A and Product B
Boardwalk Communicator
-
Ratings
HipChat (discontinued)
7.3
106 Ratings
7% below category average
Mobile Access00 Ratings7.397 Ratings
Search00 Ratings7.2103 Ratings
Communication
Comparison of Communication features of Product A and Product B
Boardwalk Communicator
-
Ratings
HipChat (discontinued)
7.3
132 Ratings
9% below category average
Chat00 Ratings7.7132 Ratings
Notifications00 Ratings7.7130 Ratings
Discussions00 Ratings6.5110 Ratings
Surveys00 Ratings7.834 Ratings
Internal knowledgebase00 Ratings7.043 Ratings
Integrates with GoToMeeting00 Ratings7.023 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Boardwalk Communicator
-
Ratings
HipChat (discontinued)
6.3
95 Ratings
25% below category average
Video files00 Ratings6.585 Ratings
Audio files00 Ratings6.873 Ratings
Access control00 Ratings6.660 Ratings
Advanced security features00 Ratings5.949 Ratings
Integrates with Google Drive00 Ratings6.027 Ratings
Device sync00 Ratings6.055 Ratings
Best Alternatives
Boardwalk CommunicatorHipChat (discontinued)
Small Businesses
Stackby
Stackby
Score 9.8 out of 10
Stackby
Stackby
Score 9.8 out of 10
Medium-sized Companies
Troop Messenger
Troop Messenger
Score 9.7 out of 10
Troop Messenger
Troop Messenger
Score 9.7 out of 10
Enterprises
HCL Connections
HCL Connections
Score 9.0 out of 10
HCL Connections
HCL Connections
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Boardwalk CommunicatorHipChat (discontinued)
Likelihood to Recommend
-
(0 ratings)
6.8
(133 ratings)
Likelihood to Renew
-
(0 ratings)
9.8
(2 ratings)
Usability
-
(0 ratings)
7.2
(8 ratings)
Support Rating
-
(0 ratings)
7.1
(7 ratings)
Implementation Rating
-
(0 ratings)
8.4
(3 ratings)
Ease of integration
-
(0 ratings)
7.6
(8 ratings)
Product Scalability
-
(0 ratings)
7.2
(10 ratings)
User Testimonials
Boardwalk CommunicatorHipChat (discontinued)
Likelihood to Recommend
Boardwalktech
No answers on this topic
Atlassian
Well suited for
Cross-teams communication.
Webhooks support. Easy integrations with Atlassian products and other systems as well. File sharing directly or in a group. Video/Audio calls.
Not suited for:
Lacks apps integration like Slack.
Lacks quality with video calls.
Slow file transfer for large files.
Frequent downtime due to app instability.
Read full review
Pros
Boardwalktech
No answers on this topic
Atlassian
  • HipChat is very stable and reliable. I have never had issues with not being able to connect or being able to communicate with others on HipChat.
  • HipChat integrates quite well with other applications, such as Jira and Stash. This is a main selling point for my team. It provides a convenient feed of actions on a JIRA story or Stash pull request.
  • HipCat does a good job of allowing 1-1 and group chats. It is simple to start a new conversation and it is easy to hold a group conversation and keep track of who is in the room.
  • I like how HipChat has away/here/on mobile statuses. This makes it easy to see if a person is available to be contacted.
Read full review
Cons
Boardwalktech
No answers on this topic
Atlassian
  • Mobile app is not very responsive on iOS. Sometimes connection to Hipchat servers is taking too long even on good networks.
  • Both mobile and desktop versions have no alphabetical or recent sorting for groups and chat rooms.
  • Video and audio calls are pretty useless, they're slow and not always work.
  • The whole user interface is simple but very outdated - apparently Atlassian didn't focus too much on Hipchat even though they tried in the last 2 years.
Read full review
Likelihood to Renew
Boardwalktech
No answers on this topic
Atlassian
If they fix the bugs the last update gave that are causing hipchat to crash more often.
Read full review
Usability
Boardwalktech
No answers on this topic
Atlassian
The app itself had a pleasant if not generic interface. As a user experience expert and engineer I can say the interface is fairly intuitive if not bland. It does what you expect it to do and it's available on iOS and Android devices. If I recall it was generally pretty light weight in terms of installation size.
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Support Rating
Boardwalktech
No answers on this topic
Atlassian
HipChat support is good . Responds in timely manner when ever we have raised the request via email , phone and gives us continue update on the request .Though most of the questions are answered by HipChat FAQs , but they can still improve it and add more to the knowledge base .
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Implementation Rating
Boardwalktech
No answers on this topic
Atlassian
I don't have insights as I was not a part of the implementation. However, I love the end product
Read full review
Alternatives Considered
Boardwalktech
No answers on this topic
Atlassian
We tried a lot of chat clients before choosing HipChat. The Skype for Business UI on the Mac side was 5 years old and terrible. Mac users hated the app including our CTO. Cisco Jabber was expensive to license and maintain; Skype was open to the public which took time away due to users dealing with spam and could allow viruses and malware. HipChat being a closed product, centrally managed and available to try without an upfront investment was perfect for our environment. All our Agile teams have their own room, chat and can communicate with others quickly and easily.
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Scalability
Boardwalktech
No answers on this topic
Atlassian
Actually I never shared of HipChat using with more than 25 persons in team simultaneously, but I believe it can be scaled for much largest collaboration teams. At least it works flawlessly for us, with transparent integration with Jira, and I am not see any reasons for some troubles for work at big scale.
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Return on Investment
Boardwalktech
No answers on this topic
Atlassian
  • HipChat has increased the effiency with which I am able to communicate with my coworkers, particularly those who work out of other offices. Having a light, portable messaging solution has been beneficial for checking in on small things without the need to send emails or schedule phone calls.
Read full review
ScreenShots

HipChat (discontinued) Screenshots

Screenshot of HipChat is with your team, whenever, wherever. Try it on your desktop, web, mobile, tablet, & wearable.Screenshot of Give your eyes the respite they deserve from your blaring white screen with HipChat dark mode!Screenshot of HipChat becomes your command center by integrating with over 100 awesome apps/tools your team already loves (like Uber!).