TrustRadius

Boldon James Classifier Suite vs. ClearDATA

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Boldon James Classifier Suite
Score 7.0 out of 10
N/A
Boldon James' Classifier Suite, supported by Fortra (formerly HelpSystems) since the June 2020 acquisition, enables users to classify data in their standard office applications, whether using Windows or MacOS. The Classifier Platform boasts a consistent, intuitive user interface that brings classification into daily routine for your users in as little as a single click.N/A
ClearDATA
Score 10.0 out of 10
N/A
ClearDATA is a HIPAA-compliant, cloud computing platform designed for healthcare organizations wishing to move their computing resources online. The platform is somewhat different to major PaaS/IaaS vendors in that its data centers don’t use commodity hardware and it isn’t multi-tenant.N/A
Pricing
Boldon James Classifier SuiteClearDATA
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Boldon James Classifier SuiteClearDATA
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
Boldon James Classifier SuiteClearDATA
Top Cons

No answers on this topic

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User Ratings
Boldon James Classifier SuiteClearDATA
Likelihood to Recommend
-
(0 ratings)
6.0
(1 ratings)
User Testimonials
Boldon James Classifier SuiteClearDATA
Likelihood to Recommend
Fortra
No answers on this topic
ClearDATA
ClearDATA recognized their challenges and made efforts to resolve them. However, they learned DR was not their forte. Instead, they turned their focus towards cloud application and data hosting. Considering the relationships built, I would try their services again, especially with some of our applications needing to be moved into a legacy format.
Verified User
Anonymous
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Pros
Fortra
No answers on this topic
ClearDATA
  • Leadership is very attentive, working hard to forge interpersonal relationships
Verified User
Anonymous
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Cons
Fortra
No answers on this topic
ClearDATA
  • Support was a challenge. Often tickets would sit until escalated.
  • Clear expectations on both sides caused communication challenges.
  • Data stored in the cloud was over 7 days old, and if there was a need to restore the data, business continuity would be greatly affected.
Verified User
Anonymous
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Alternatives Considered
Fortra
No answers on this topic
ClearDATA
Zadara: This is our current provider. We have a SaaS (Storage as a Service) solution coupled with cloud disaster recovery. So far, this service has been exemplary.
Verified User
Anonymous
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Return on Investment
Fortra
No answers on this topic
ClearDATA
  • Hard to say as we never really tested the data recovery, even though it was part of the scope of the project.
  • Considering the challenges, I would say we paid for something we didn't receive. However, when escalated we got somewhere.
  • From a customer service standpoint, it was 50/50.
Verified User
Anonymous
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