Bolt vs. Visa Acceptance Solutions (CyberSource)

If you have an eCommerce site, then Bolt could work very well for you! We have seen Bolt scale seamlessly as our sales have increased.

Incentivized

Easy, stable, and effective financial data management and also excellent for multiple contacts management and easy to provide accurate reports on multiple payment processing and various project activities. The CyberSource features are simple and easy to custom their functionalities and even scheduling using the solution is an amazing and useful data visualization platform.

Incentivized

• Protects stores against fraudulent orders through detailed customer screening
• Offers great financing options for the customer
• Very easy to use for the customer
• Makes checkout extremely smooth and creates a great customer experience online

Incentivized

• They have built the connections to multiple card providers so that a retailer does not need to build the code for each one separately.
• The decision manager product catches and stops a lot of fraud from getting through and causing a large number or chargebacks.
• They also connect to PayPal making it easy to add them to any website as a payment method.

Incentivized

• I think Bolt could improve the coupon section of their platform. Allowing multiple codes to be input.
• I'd like to see some of the features that Bolt has made available on other shopping platforms on WooCommerce (It's worth noting most are available.)

Incentivized

• fees- competitive, but budget for them
• price transparency- it's hard to know exactly what you're being charged for. We are charged a small % of each incoming payment batch, so AR reconciliation is more difficult
• implementation- significant time and expertise required to get everything up and running smoothly

Incentivized

Cybersource is a decent product but 2 things are driving us to look at others options. First is the lack of customer service. Every issue that requires help is dreaded as you know if will not be an easy process. This tags into the communication access with them. Multiple emails are generally required to get any response. There have been times when we requested information about PCI compliance that they never responded. Second is the cost savings with others processors. Currently we are leaning towards Elavon as their replacement.

Incentivized

• Very positive our orders have significantly increased over the past year
• Minimized fraudulent orders
• Customers feel confident when purchasing from our site

Incentivized

• It has streamlined credit card processing for the whole organization
• Provides all the info we need to locate specific transactions and address issues accordingly

Incentivized