BombBomb vs. Soapbox

BombBomb works best (I believe) as a sales engagement tool. We use it in marketing for some of our campaigns, but I think it's probably best suited to engage prospects that have already entered the funnel.

Incentivized

Soapbox is excellent for meeting management - it helps propose an agenda and questions to kick off one on ones. This is very helpful for managers who need a little nudge when asking the right questions to move the meeting forward. This is where the Soapbox structure serves well. If you need more complex software to handle custom processes, you may need to look elsewhere.

Incentivized

• Upload your databases to BombBomb to send single email blasts or campaigns.
• Upload your videos to BombBomb or use their software to record videos. Either way, the BombBomb system makes sending video emails easy!
• The "Individual Plus" or any higher priced subscriptions to BombBomb software include forms and automation for lead generation and automation of campaigns.
• The mobile app for iOS and Android is very useful for sending and responding to BombBomb emails!

Incentivized

• Beautiful user interface -- an absolute delight to use.
• Editing options are easy and useful options within the web-app editor.

Incentivized

• We've found it's better with existing relationships than as an outbound campaign.
• Deliverability - We serve markets that might be a little more strict with regards to deliverability.
• Chrome extension - it was awful and took up so much of the inbox that we've uninstalled it completely.

Incentivized

• Lacks ability to give surveys
• Lacks robust features

Incentivized

As said before, the usability is very straightforward and the customization options are good enough to get the job done. There is a mobile app to help with real-time engagement so that is useful too. They offer plenty of training and best practices to make sure you are getting the most out of BombBomb.

Incentivized

Overall it's very easy to use and the video emails stand out. Everything loads quickly and they make it easy to set up. It features CRM-like functionality to view opens, clicks, time watched, etc., but it doesn't port that info over to your existing CRM which is where some of the friction occurs. Still, it's amazing for what it does. I recommend giving it a try for our outreach.

Incentivized

Anytime we've had an issue, the Support team has been great about getting back with us and spending the time needed to resolve any issues.

Incentivized

We haven't had the chance to reach out to Wistia about Soapbox support, but I know Wistia (as a brand) is epic on all fronts -- sales, marketing & support. So if I had the need to reach out, I'm sure I'd get a reply in a prompt and satisfactory manner.

Incentivized

I primarily compared BombBomb vs these platforms. I ultimately decided to go with a very stripped down version of Yesware as it's tracking provided a few aspects BombBomb did not, but BombBomb's platform was the best versus the other main providers. I think it cost a little bit more, if memory serves, but it was the superior video platform

Where Zoom and GoToMeeting focus on the meeting itself, Soapbox goes more in-depth and gives the structure that a lot of managers are looking for. In my case, it was the question prompts, shared meeting notes, and meeting feedback that provided the most value. Seeing changes to agenda and notes in real-time is also very helpful.

Incentivized

• I have seen a major ROI from BombBomb.
• Client retention has been incredible as well.
• As the user, I feel more engaged with my prospects and clients using BombBomb.

Incentivized

• It's reducing friction when explaining complex topics to leads & customers.
• We've had more memorable emails for leads, as they see a custom video is recorded for them.

Incentivized