Bonusly vs. isolved

Bonusly can be a game changer for fostering a culture of appreciation and engagement amongst staff. It speaks especially well to the younger generation, but even our more senior staff seem to love it to. I could see it being a little more difficult to use in industries in which technology use was not part of the day to day work, as you do need to either pull the app up or look at your email to know if someone sent you Bonusly points and recognition. In any office setting, education, healthcare, technology, or other industry though that includes an email or computer component, Bonusly ties seamlessly into the day and I have yet to find a place that has implemented it who hasn’t loved it

Isolved is great with payroll and payroll changes as well as onboarding. Our benefit open enrollment went well and for the most part was stress free, there were a few hiccups with our 3rd party supplemental insurances. Because of their complexity and they way they are processed through payroll there was a little confusion and things needed to be adjusted. But due to the flexibility of the system the issues didn't become big problems.

• Prize selection, a wide variety of gift card, charity, and even PayPal cash payout options.
• Prize reclamation/flow of money in, and points out. Most other systems are not nearly as hands-free as this. People are able to claim everything with zero approval/foot-work from your HR/Admin team. No prize book to maintain, no trips to the gas station to buy gift cards. It's just smooth.
• Freedom to post however/whatever you like in the open-ended timeline/social media-esk posting feature.

Incentivized

• Payroll Processing (timely and accurate).
• Customer Service (dedicated account service representative, who gets to know your company's needs).
• Payroll Reports (accurate, timely, extensive, exhaustive, customizable).
• Employee Information (accurate reporting of the data, easily viewable information, information presented in a streamlined fashion).

Incentivized

• N/A - I think bonusly does great for what it is

Incentivized

• More reminder notifications would be great!
• A way to email hiring managers and our IT department at the same time with a template would save us from so much email communication
• Transfer all attached documents such as interview notes from iHired applicants to isolved employee documents would save us time uploading into multiple places

Incentivized

Due to the continued problems (time clock disconnects, regular post-update issues) and users' negative attitude, we are unlikely to renew. Another important factor is that TF is US-centric, so it does not account for local Philippine specifics, which is important to us.

I have found as the administrator it is very cumbersome for most individuals to use and it is not very intuitive. An individual that is not technologically advanced will have difficulty using as well as those that are lazy and just do not want to learn to do it. The manuals they give you are not helpful for the web-based program. I had to create my own with pictures for most individuals to understand the system.

Always ready to go.

Incentivized

Quick, fast, accurate.

Incentivized

I never had any issues with support. It's especially nice to be able to add location-specific rewards.

Incentivized

We recently canceled our contract with Isolved and moved to Paychex. One thing to consider is that if you leave isolved all access to your data ends 30 days after termination of the contract. Not a big deal for me since I have the reports and data I need, but it is also terminated for your employees to access pay stubs or old w2s. If you want to keep access it is $250 per month. It seems strange that they can hold your data hostage and they wouldn't just allow employees to have access to their pay stubs and other information they may need months after a change in payroll companies.

I did not have in-person training

Incentivized

Self guided training, had to watch videos to learn to do tasks. Had to pick out specific topics to learn about features to complete tasks.

Incentivized

The system was very cumbersome setting up as well as time consuming. There were times I just wanted to walk away and sometimes I did have to get up and walk away for a break and come back with a fresh perspective. The setup took me over a period of two to three months getting it to serve the purposes that we needed it two. I am very intuitive when it comes to computer software however getting all the right buttons checked in order for it to do what I needed didn't always work.

Bonusly builds a recognition-rich culture like no other reward and recognition software by empowering everyone to recognize their peers, direct reports, and managers. With nifty features and a simple interface, Bonusly is fun and intuitive to use and employees tend to adopt quickly and use it frequently. It is definitely a game-changer.

Incentivized

I went with iSolved because the people I spoke with were all quick to answer and very thorough in their responses. I knew they could help me build my setup the way I wanted it, and not just force me to work within some pre-set parameters once I had signed the contract.

Incentivized

Works very well. No complaints.

Incentivized

• For the majority of months over the past year months, over 95% of our active employees receive Bonusly points from at least one coworker each month, increasing the opportunities to feel appreciated for the hard work they do.
• More than 50% of Bonusly points and appreciation that are given by one employee are "added onto" by another employee, showing that the staff really do read through the great things others are doing and thus prompt one another to celebrate as well.

• When we had Paycom, we had 1/4 of our staff that were not logging in and using the system. That number is down to maybe 5% now
• Employees love having the ability to easily view and verify their timecards prior to payroll submission.

Incentivized