BookSteam vs. Omnify

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
BookSteam
Score 8.9 out of 10
N/A
BookSteam provides an online appointment scheduling platform to small or large businesses around the world.
$19.95
Per User per Month
Omnify
Score 9.3 out of 10
N/A
With Omnify’s Membership Management Software, users can streamline aspects of a business - be it bookings for services, membership management, discounts, or automating recurring payments. Omnify’s suite of functions is designed to not only ease administrative operations but also to enhance customer experience and engagement. The vendor boasts over 5000 facilities in 50+ global locations using Omnify to save time and to give their clients the attention they deserve.
$0
per month
Pricing
BookSteamOmnify
Editions & Modules
Solo
$19.95
Per User per Month
Small
$29.95
Per User per Month
Medium
$39.95
Per User per Month
Large
$69.95
Per User per Month
Free
$0.00
Upto 2 members
Growth
$79.00
per month Upto 5 members
Accelerate
$199.00
per month Upto 10 members
Scale
$499.00
per month Custom (Starts at 10 members)
Offerings
Pricing Offerings
BookSteamOmnify
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Best Alternatives
BookSteamOmnify
Small Businesses
vCita
vCita
Score 8.5 out of 10
Kajabi
Kajabi
Score 8.4 out of 10
Medium-sized Companies
Calendly
Calendly
Score 9.3 out of 10

No answers on this topic

Enterprises
Zoom Workplace
Zoom Workplace
Score 8.2 out of 10

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
BookSteamOmnify
Likelihood to Recommend
9.0
(3 ratings)
9.3
(14 ratings)
Usability
-
(0 ratings)
8.3
(6 ratings)
Support Rating
-
(0 ratings)
8.3
(6 ratings)
User Testimonials
BookSteamOmnify
Likelihood to Recommend
BookSteam
BookSteam is suited pretty much for any business that takes appointments. It's perfect for businesses who don't want the hassle of phone scheduling, rescheduling, calling people back and talking to the answering machine. Everything is automated and done online. I believe they even offer class scheduling, so that is also perfect for businesses who need group scheduling.
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Omnify Inc.
Shailja Rohillah, of Omnify, went above and beyond to respond quickly and did everything she could to accommodate my needs. Even when the exact thing I wanted, was not an option, Shailija not only found a work around but put the time in herself to address my need.
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Pros
BookSteam
  • Online scheduling, canceling, re-booking customers.
  • Taking payments online via PayPal at the time the client books.
  • Sending out sms reminders and sms confirmations so clients will not miss their event.
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Omnify Inc.
  • Omnify's customer service during setup is excellent. Very knowledgeable and patient.
  • Omnify's seems infinitely customizable to suit any need.
  • Omnify's web presence is simple to use to make a reservation.
  • Omnify can be customized to include pictures of your business, facility, etc.
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Cons
BookSteam
  • Might be a more complex tool - needs its learning curve
  • The possibility to use it as a way to provide classes or webinars in series may be a bit complicated
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Omnify Inc.
  • We would love to have more specific options for restricting the number of times a client can book a reservation per week.
  • It would be very beneficial for admins to be able to book clients in advance for classes that are not available to the mass clientele yet.
  • We would like to be able to edit client's email addresses. Several of our members have typos in the emails provided, so they aren't receiving confirmation emails and they can't log in, so they have to make new accounts.
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Usability
BookSteam
No answers on this topic
Omnify Inc.
I'd give it a 10 except it didn't always render well on mobile devices, which caused some frustration for users. Otherwise it was easy to use, easy to manage, easy to make it look like "our" site, and very pleasant.
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Support Rating
BookSteam
No answers on this topic
Omnify Inc.
Omnify's customer service has been pretty much always on point. Their chat feature is a great way to keep track of past communications and follow up on recurrent issues, and their response time is most of the times very quick.
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Alternatives Considered
BookSteam
I tried to use few other scheduling systems before but I always thought they were somewhat incomplete, something was always missing, from design point of view to missing features. For me it's always about ease of use and how everything is organized. I can say that BookSteam got it all figured out and I recommend it
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Omnify Inc.
Before Omnify we used Jumbula. Jumbula made registering families much easier but Omnify has the benefit of auto-renew and auto-pay plus the membership set up in general is something new that Omnify provides. We have also used Formsite in the past but it requires a bit more administrative back end work for our employees than Omnify does.
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Return on Investment
BookSteam
  • Customers are happy as they can book themselves online any time.
  • Our staff is happy as they have their own access.
Read full review
Omnify Inc.
  • My ROI is calculated by customer satisfaction and Omnify allowed us to operate three community pools during a pandemic, making those that wanted to use community amenities able to do so in a measured and safe way.
Read full review
ScreenShots

BookSteam Screenshots

Screenshot of BookSteam Business Listing PageScreenshot of BookSteam Calendar View

Omnify Screenshots

Screenshot of Supports different kinds of services delivered through a personalized booking siteScreenshot of DashboardScreenshot of Supports exclusive member benefitsScreenshot of Automate recurring paymentScreenshot of Auto-emailsScreenshot of