BookSteam vs. SignUpGenius

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
BookSteam
Score 8.9 out of 10
N/A
BookSteam provides an online appointment scheduling platform to small or large businesses around the world.
$19.95
Per User per Month
SignUpGenius
Score 8.2 out of 10
N/A
SignUpGenius in Charlotte offers an event sign up and registration site and service for entities organizing small groups, with payment processing, email and text reminding, forms with visual design themes and templates, among other features.N/A
Pricing
BookSteamSignUpGenius
Editions & Modules
Solo
$19.95
Per User per Month
Small
$29.95
Per User per Month
Medium
$39.95
Per User per Month
Large
$69.95
Per User per Month
No answers on this topic
Offerings
Pricing Offerings
BookSteamSignUpGenius
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Best Alternatives
BookSteamSignUpGenius
Small Businesses
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Score 9.7 out of 10
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Score 8.7 out of 10
Medium-sized Companies
Chili Piper
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Score 8.8 out of 10
Whova
Whova
Score 8.9 out of 10
Enterprises
Zoom
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Score 8.2 out of 10
Whova
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Score 8.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
BookSteamSignUpGenius
Likelihood to Recommend
9.0
(3 ratings)
9.0
(20 ratings)
Likelihood to Renew
-
(0 ratings)
9.1
(1 ratings)
Support Rating
-
(0 ratings)
7.5
(9 ratings)
User Testimonials
BookSteamSignUpGenius
Likelihood to Recommend
BookSteam
BookSteam is suited pretty much for any business that takes appointments. It's perfect for businesses who don't want the hassle of phone scheduling, rescheduling, calling people back and talking to the answering machine. Everything is automated and done online. I believe they even offer class scheduling, so that is also perfect for businesses who need group scheduling.
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SignUpGenius
If you are planning large events and you need an accurate headcount, the SignUpGenius is for you! Additionally, if you are trying to get a variety of volunteers to meet various needs, then you should really check out SignUpGenius! One specific way that we have used SignUpGenius is by getting the parents of our youth ministry students to bring refreshments to youth groups on Sunday mornings. We set up a SignUpGenius sign-up sheet where they can all sign up for various Sundays to bring refreshments, which really helps our students focus on Sundays.
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Pros
BookSteam
  • Online scheduling, canceling, re-booking customers.
  • Taking payments online via PayPal at the time the client books.
  • Sending out sms reminders and sms confirmations so clients will not miss their event.
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SignUpGenius
  • Easy to access. No login or registration is required for people to sign up for slots--just click the link and go.
  • No real technical expertise or knowledge is necessary to successfully use the tool.
  • Several different options/styles of signups are available.
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Cons
BookSteam
  • Might be a more complex tool - needs its learning curve
  • The possibility to use it as a way to provide classes or webinars in series may be a bit complicated
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SignUpGenius
  • Some of the layout and terminology are a little confusing and could be more user-friendly. It took me some time and playing around to figure out that the days and times you put in are a step which just produces a grid of possible times, and that choosing which slots to activate is a second step required. It later made sense why it was set up this was (allows you to input a large block of times at once and then select the particular ones you need, and makes it possible to add a second person with a different schedule on the same sign up, giving the appointment setters more options overall to choose from)
  • Wish it would intuitively (or add an option to...) replicate location for any additional days and times you add to the same sign up. Has to be manually added (or copied and pasted).
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Likelihood to Renew
BookSteam
No answers on this topic
SignUpGenius
It is a great product that works efficiently for our needs
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Support Rating
BookSteam
No answers on this topic
SignUpGenius
I don't have any feedback for support because I have not had to use support (if referring to IT support). If this question is in referral to support from other staff/company, then it has been received well in that sense.
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Alternatives Considered
BookSteam
I tried to use few other scheduling systems before but I always thought they were somewhat incomplete, something was always missing, from design point of view to missing features. For me it's always about ease of use and how everything is organized. I can say that BookSteam got it all figured out and I recommend it
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SignUpGenius
I prefer the use of SignUpGenius as it is more user-friendly. I am not limited to 10 questions and then have to pay for additional features. While I do not like the additional feature payment, as we are a nonprofit, I will continue using the free services.
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Return on Investment
BookSteam
  • Customers are happy as they can book themselves online any time.
  • Our staff is happy as they have their own access.
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SignUpGenius
  • Being able to share the form with people inside and outside your organization allows less back and forth via email when scheduling meetings - saving time and money
  • The free version is available as long as you'd like - it's not a trial version - a lot of companies can get away with only using the free version
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ScreenShots

BookSteam Screenshots

Screenshot of BookSteam Business Listing PageScreenshot of BookSteam Calendar View