Boomi vs. Salesforce Sales Cloud

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Boomi
Score 8.6 out of 10
N/A
Boomi is a cloud-based, on-premise, or hybrid integration platform. It offers a low-code/no-code interface with the capacity for API and EDI connections for integrating with external organizations and systems, as well as compliance with data protection regulations.
$550
per month
Salesforce Sales Cloud
Score 8.7 out of 10
N/A
Salesforce Sales Cloud is a platform for sales with a community of Sellers, Sales Leaders, and Sales Operations, who use the solution to grow sales and increase productivity. The AI CRM for Sales features data built right in, so that companies can sell faster, sell smarter and sell efficiently. Salesforce Sales Cloud is used for, and supports: Buyer Engagement Sales Engagement Enablement Sales AI Sales Analytics Team…
$25
per month
Pricing
BoomiSalesforce Sales Cloud
Editions & Modules
Boomi
$550
per month
Starter
$25.00
Per User/Per Month
Professional
$80.00
Per User/Per Month
Enterprise
$165.00
Per User/Per Month
Unlimited
$330.00
Per user/Per month
Offerings
Pricing Offerings
BoomiSalesforce Sales Cloud
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeOptional
Additional Details
More Pricing Information
Community Pulse
BoomiSalesforce Sales Cloud
Considered Both Products
Boomi
Chose Boomi
MuleSoft and Boomi are built on totally different frameworks. Mulesoft is an API-led network whereas Boomi is an ETL middleware approach. In easy words, Mulesoft can connect to several apps and business units, can create and reuse multiple components. Boomi offers only …
Chose Boomi
Much more customization and a larger learning curve, but, overall, I would recommend Boomi over all others.
Chose Boomi
We have evaluated Mulesoft as well before going with Dell Boomi. The only difference is the Complete Cloud architecture provided by Boomi and also the ease of using the software, where you don't need to install anything on a developer machine or testing machine or any quality …
Chose Boomi
Even though Azuqua may be a bit more user friendly, Boomi can handle many more situations. Azuqua couldn't handle the majority of the processes we wanted to perform.
Chose Boomi
I have only worked with Boomi. I do not know what the CIO evaluated prior to my arrival at the company.
Chose Boomi
Boomi provided an easier interface to configure and we could get things rolling faster. The cost of the product is steep, but it's easier to go with subscription than perpetual licensing often times as there is not as much up front investment.
Chose Boomi
Boomi seemed simpler to use and very promising. The existing connector to Salesforce and Taleo was definitely a factor in our decision. The pre-sale support from Boomi was exceptional, they never hesitated to jump on a virtual conference to show us how it is is done. …
Chose Boomi
During our selection process we compared Boomi, Pervasive and Talend. Boomi offered the most intuitive interface and also provided connectors that were compatible with our Oracle EBS system. The local atom architecture provides a "path of least resistance" for any integrations …
Salesforce Sales Cloud

No answer on this topic

Features
BoomiSalesforce Sales Cloud
Cloud Data Integration
Comparison of Cloud Data Integration features of Product A and Product B
Boomi
8.0
33 Ratings
0% above category average
Salesforce Sales Cloud
-
Ratings
Pre-built connectors9.832 Ratings00 Ratings
Connector modification5.429 Ratings00 Ratings
Support for real-time and batch integration9.831 Ratings00 Ratings
Data quality services9.829 Ratings00 Ratings
Data security features5.831 Ratings00 Ratings
Monitoring console7.633 Ratings00 Ratings
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Boomi
-
Ratings
Salesforce Sales Cloud
8.2
264 Ratings
6% above category average
Customer data management / contact management00 Ratings9.0264 Ratings
Workflow management00 Ratings8.3255 Ratings
Territory management00 Ratings7.8207 Ratings
Opportunity management00 Ratings8.8256 Ratings
Integration with email client (e.g., Outlook or Gmail)00 Ratings8.2241 Ratings
Contract management00 Ratings7.8212 Ratings
Quote & order management00 Ratings7.9195 Ratings
Interaction tracking00 Ratings8.3226 Ratings
Channel / partner relationship management00 Ratings8.0187 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Boomi
-
Ratings
Salesforce Sales Cloud
7.8
101 Ratings
2% above category average
Case management00 Ratings8.199 Ratings
Call center management00 Ratings7.880 Ratings
Help desk management00 Ratings7.784 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Boomi
-
Ratings
Salesforce Sales Cloud
8.4
241 Ratings
9% above category average
Lead management00 Ratings8.6236 Ratings
Email marketing00 Ratings8.2203 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Boomi
-
Ratings
Salesforce Sales Cloud
8.0
245 Ratings
5% above category average
Task management00 Ratings8.2234 Ratings
Billing and invoicing management00 Ratings7.676 Ratings
Reporting00 Ratings8.3198 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Boomi
-
Ratings
Salesforce Sales Cloud
8.3
258 Ratings
9% above category average
Forecasting00 Ratings8.0226 Ratings
Pipeline visualization00 Ratings8.2245 Ratings
Customizable reports00 Ratings8.6255 Ratings
Customization
Comparison of Customization features of Product A and Product B
Boomi
-
Ratings
Salesforce Sales Cloud
8.7
249 Ratings
13% above category average
Custom fields00 Ratings8.9247 Ratings
Custom objects00 Ratings8.7236 Ratings
Scripting environment00 Ratings8.6175 Ratings
API for custom integration00 Ratings8.6206 Ratings
Security
Comparison of Security features of Product A and Product B
Boomi
-
Ratings
Salesforce Sales Cloud
8.9
250 Ratings
6% above category average
Single sign-on capability00 Ratings9.0218 Ratings
Role-based user permissions00 Ratings8.8222 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Boomi
-
Ratings
Salesforce Sales Cloud
8.3
158 Ratings
11% above category average
Social data00 Ratings8.4156 Ratings
Social engagement00 Ratings8.2154 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Boomi
-
Ratings
Salesforce Sales Cloud
8.2
214 Ratings
10% above category average
Marketing automation00 Ratings8.2210 Ratings
Compensation management00 Ratings8.1144 Ratings
Platform
Comparison of Platform features of Product A and Product B
Boomi
-
Ratings
Salesforce Sales Cloud
7.5
229 Ratings
1% below category average
Mobile access00 Ratings7.5229 Ratings
Best Alternatives
BoomiSalesforce Sales Cloud
Small Businesses
Make
Make
Score 9.4 out of 10
Salesmate
Salesmate
Score 9.9 out of 10
Medium-sized Companies
IBM App Connect
IBM App Connect
Score 9.5 out of 10
Creatio
Creatio
Score 9.2 out of 10
Enterprises
IBM App Connect
IBM App Connect
Score 9.5 out of 10
Creatio
Creatio
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
BoomiSalesforce Sales Cloud
Likelihood to Recommend
9.0
(41 ratings)
8.7
(395 ratings)
Likelihood to Renew
10.0
(9 ratings)
9.9
(58 ratings)
Usability
8.0
(6 ratings)
8.4
(121 ratings)
Availability
-
(0 ratings)
9.8
(27 ratings)
Performance
7.9
(5 ratings)
9.0
(18 ratings)
Support Rating
6.0
(2 ratings)
8.5
(92 ratings)
In-Person Training
-
(0 ratings)
7.9
(11 ratings)
Online Training
-
(0 ratings)
9.1
(15 ratings)
Implementation Rating
-
(0 ratings)
1.6
(18 ratings)
Configurability
-
(0 ratings)
10.0
(2 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
8.8
(9 ratings)
Product Scalability
-
(0 ratings)
8.7
(54 ratings)
Professional Services
-
(0 ratings)
9.3
(8 ratings)
User Testimonials
BoomiSalesforce Sales Cloud
Likelihood to Recommend
Boomi
Legacy systems often need to be replaced or integrated with new applications in order to modernize businesses. A strong API strategy that avoids custom coding and third-party programs is essential to enable this integration. Boomi's new-age connectivity and integration solutions ensure safe, secure, and robust integration. In the age of information, businesses are under more pressure than ever to be able to collect and manage large amounts of data. This data comes in from a variety of sources, including personalized devices such as voice assistants and wearable tech. While this data can be immensely valuable to businesses, they often lack the infrastructure necessary to handle it effectively. This can lead to data build-up in databases or silos, and can eventually lead to problems with integration and security.
Read full review
Salesforce
Salesforce Sales Cloud is an intuitive and easy-to-use platform. It is easy to customize this platform to meet the ever-changing business needs and requirements. It is easy to integrate with other platforms and offers incredible features that help businesses generate leads, automate their marketing processes, and collaborate effectively.
Read full review
Pros
Boomi
  • Pre-built connectors to almost anything which greatly reduce time to release of your integration needs.
  • Easy to use development platform with drag&drop features. Non-technical people could build simple integration processes in no time.
  • Great user community where you can get quick help if needed. Boomi people hang around there a lot.
Read full review
Salesforce
  • Logging notes: SF makes it easy to log notes in the timeline or static notes that live in an easy-to-see spot for longevity.
  • Logging activities: It's easy to post a call, text, email, etc.
  • API data: Once connected, SF is critical to automation, such as website activity, login activity, pages visited, etc., which saves the Customer Success side time in understanding account activity.
  • Custom fields: you can add custom fields to really personalize your experience. We use quite a few and it's brilliant.
Read full review
Cons
Boomi
  • More from a development perspective. It is always difficult to use the properties features. It takes a while to understand how the data/variables can be used across an integration.
  • Dell Boomi should also invest more on API Management and not just seen as a ETL,ESB tool.
  • Should roll out features more often based on users reviews.
Read full review
Salesforce
  • Sometimes setting up the interface can be overly complex.
  • Depending on what level of salesforce you are paying for, the SLA for their service team to respond can take a decent amount of time.
  • Wish there was more connection between the salesforce apps like service and sales.
Read full review
Likelihood to Renew
Boomi
Dell Boomi has provided us with the ability to connect our campus together using our various existing platforms. There are many supported features and have yet to run into something that we cannot do. Its user interface is very intuitive which would allow users to begin developing fairly easily. There is a myriad of resources available
Read full review
Salesforce
There are days when I wish we hadn't switched, but I know that if we put in the time, we will get to where we want to be with the software and that it has many more capabilities than anything else we looked at. However, the amount of time and onboarding we need to do is also far greater than we realized/were told when we originally bought the product. They told us we should hire onboarding support, but at the end, after we had already reached our budget maximum for this, so it's been slower than we had hoped.
Read full review
Usability
Boomi
My IT and Finance teams have noted that setting up the tool is a breeze. Dell Boomi has never caused an issue during a system implementation that I am aware of. We are pleased with the tool and recommend others consider it.
Read full review
Salesforce
Salesforce has been designed on the basis of "Clicks, not code". So anyone willing to learn the Salesforce user interface (which is quite good as far as management software platforms go) is able to become a Salesforce user or even a Salesforce administrator. You don't have to know coding language to work in the Salesforce environment. Also, Salesforce has one of the best software training resources (Trailhead) that I have ever encountered. It is free to all, easy to use, and most importantly it is interactive. No scrolling through endless text in a user manual. There are hands-on modules and related videos interlaced and through it all you earn points and badges to display your level of learning.
Read full review
Reliability and Availability
Boomi
No answers on this topic
Salesforce
Salesforce is always available securely from any internet-capable device anywhere in the world, UNLESS you choose to set security measures so that ONLY trusted IP ranges may access the system at certain times of the day. It's all about choice and flexibility with Salesforce products.
Read full review
Performance
Boomi
The atom sphere takes a time to load, when I open a process or when I open a log. One more slow processing is when I import objects from NetSuite.
About the performance of processing, it looks like Boomi takes a time to initialize some things such as connectors before starting the process. This is also performance we have.
Read full review
Salesforce
Salesforce performance in general is excellent. "The cloud infrastructure beneath Force.com has been fine-tuned over the past 10 years. It powers nearly 100,000+ businesses running more than 185,000 applications that 3 million users count on every day."
Points per Salesforce -
1) Multitenant kernel - With a multitenant platform, each business that uses the app doesn’t have its own copy. Instead, all businesses share a single copy and then customize it for their specific needs.
2) ISO 27001 certified security - You can’t compromise when it comes to enterprise-level security. Force.com is road-tested and trusted by nearly 100,000+ companies, including many of the world’s most security-conscious organizations, such as banks and health care providers.
3) Proven reliability - All Force.com apps run on world-class data centers with backup, failover, and disaster-recovery facilities. Force.com has had a proven 99.9 percent uptime record for years.
4) Proven, real-time scalability - Force.com is used by many of the world's largest enterprises, including Cisco, Japan Post Network, and Symantec. Applications can automatically scale from a few users to millions of page views, as needed.
5) Real-time query optimizer - You need fast access to your data. The Force.com query optimizer delivers under 300ms response time, at a massive scale.
6) Real-time transparent system status - You can always see real-time system performance, availability, and security information at trust.salesforce.com.
7) Real-time upgrades - Unlike traditional software platforms, our upgrades never break your customizations, code, or integrations. We upgrade the platform for you 3 to 4 times each year. As a result, you’re always on the latest version, with access to the latest features, performance, and security enhancements.
8) Real-time sandbox environments - With a single click, you can create copies of your applications, configuration, and data in separate environments for development, testing, and training.
9) Three global production data centers and disaster recovery - Force.com runs on three geographically dispersed, mirrored data centers with built-in replication, disaster recovery, a redundant network backbone, and no single points of failure
Read full review
Support Rating
Boomi
Boomi support was responsive and knowledgable, however being a closed cloud service, it doesn't have good community support. We found the learning curve to be steep and there aren't avenues like google, forums, or blogs that provide community driven insight into the product or how to go about designing solutions using the tool
Read full review
Salesforce
The overall support has been good. More and more features are being released quite frequently. Very small features are also making big difference in how the tool can be adapted and used better. If there is anything we need or are stuck, the support team sets up a call and helps in resolving the issue/provides workarounds.
Read full review
In-Person Training
Boomi
No answers on this topic
Salesforce
I attended two training sessions. I would rate them a 4 as an advanced user. It was very basic – great for someone new – would give 8+ for new person.

I had 3 years of experience at the time. I skipped basic and went onto advanced and still not helpful. A lot of it was best practices that didn’t feel relevant for our business
Read full review
Online Training
Boomi
No answers on this topic
Salesforce
I have gone through multiple. The content that’s delivered is quite basic – I wish they had more advanced training.

We are grandfathered into premium support plus training. We get unlimited access to instructor led and online training for free. We have taken advantage of this
Read full review
Implementation Rating
Boomi
No answers on this topic
Salesforce
Just from an organizational standpoint - we standardized our data prior to moving to Salesforce. But we essentially standardized it wrong. That's created a big disgusting mess for us know that I'll have to deal with as the Admin. Be sure you think through use cases prior to doing something like that - seek outside opinions on how the data will work best, especially depending on what else you're going to integrate with Salesforce.
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Alternatives Considered
Boomi
We decided to go with Dell Boomi because another department in our company was already using the software. We did not research competitor applications to use as our business solution. Dell Boomi was very easy and quick to set up, so once we decided to use Dell Boomi for systems integration, we had it set up and running within a few working days.
Read full review
Salesforce
At our company, we use Salesforce and HubSpot. I personally like both for different reasons. Salesforce makes it easy to generate reports, keep track of dealer and customer information, tie customers to dealers, and is easy to use. However, I like HubSpot for the marketing features. I think HubSpot has easier-to-use workflows and email creations.
Read full review
Contract Terms and Pricing Model
Boomi
No answers on this topic
Salesforce
Salesforce is the most widely used CRM system. Professionalism tends to increase when things go wrong for market leaders. Salesforce considers us as users because they own the market. Having all of our data in one place and all of our teams working within Salesforce. Anyone who uses Salesforce is impacted by it, even if they don't.
Read full review
Scalability
Boomi
No answers on this topic
Salesforce
Salesforce Sales Cloud is highly scalable and designed to accommodate the needs of businesses of all sizes, from small startups to large enterprises. It offers flexible subscription models and can easily scale up or down based on the organization's requirements. Whether a company is expanding its sales team, increasing its customer base, or adding new features and functionalities, Sales Cloud can adapt to support growth without sacrificing performance or reliability. Additionally, Salesforce's cloud-based architecture ensures that users have access to resources and capabilities as needed, making it a highly scalable solution for organizations looking to automate customer relationship management at scale.
Read full review
Professional Services
Boomi
No answers on this topic
Salesforce
Using Salesforce.com has made my daily routines more efficient and simplified the manual tasks I had to perform independently. I can now access data from any device, online or offline, and provide better guidance to my team about the forecasts provided by the built-in artificial intelligence (AI). A chat with a Salesforce support specialist would be great. The knowledge base has a community forum where Salesforce users can ask questions and learn more about the product.
Read full review
Return on Investment
Boomi
  • It has allowed us to scale significantly without having to add headcount, specifically those geared towards data entry. We went from a $10m ARR business to $200m ARR business with the same amount of Order Processors and 12x amount of transactions by leveraging Boomi to perform a lot of the work, and then having the Order Processing team to simply review that the transaction was processed successfully.
Read full review
Salesforce
  • The inbox feature allows me to see when the customer opens my email, and hence a timely follow-up could result in a higher response rate.
  • The mobile app allows users to gain access to leads and customer contacts on the go, which increases sales team productivity and enhances customer conversations.
  • The reports of the notes on the account level are not working, which is causing manual work in the weekly report to leadership.
Read full review
ScreenShots

Salesforce Sales Cloud Screenshots

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