ChatBot vs. SAP Conversational AI (discontinued)
ChatBot vs. SAP Conversational AI (discontinued)
Product | Rating | Most Used By | Product Summary | Starting Price |
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ChatBot | Small Businesses (1-50 employees) | ChatBot is an all-in-one platform to create, deploy, and track chatbots across channels. With it the vendor states users can create chatbots in minutes with diverse templates and automate key tasks right away, or easily drag-and-drop new elements to adapt any template to your needs. ChatBot is ready to work out of the box, while AI algorithms help users improve responses over time. Design conversational experiences to build better relationships with customers.… | N/A | |
SAP Conversational AI (discontinued) | N/A | SAP Conversational AI was a platform used to build chatbots and digital assistants in SAP integration. Starting January 2023, SAP Conversational AI, SAP’s chatbot building platform has been set to maintenance mode. Existing customers can continue to use the enterprise edition of the product until the end of their contract. | N/A |
ChatBot | SAP Conversational AI (discontinued) | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
ChatBot | SAP Conversational AI (discontinued) | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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ChatBot | SAP Conversational AI (discontinued) | |
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Small Businesses | Smith.ai Live Website Chat Score 9.0 out of 10 | Smith.ai Live Website Chat Score 9.0 out of 10 |
Medium-sized Companies | Genesys DX (discontinued) Score 10.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
Enterprises | Genesys DX (discontinued) Score 10.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
ChatBot | SAP Conversational AI (discontinued) | |
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Likelihood to Recommend | 8.0 (2 ratings) | 7.4 (37 ratings) |
Usability | - (0 ratings) | 7.7 (2 ratings) |
Availability | - (0 ratings) | 8.2 (2 ratings) |
Performance | - (0 ratings) | 8.2 (2 ratings) |
Support Rating | 8.0 (1 ratings) | 6.5 (32 ratings) |
ChatBot | SAP Conversational AI (discontinued) | |
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Likelihood to Recommend | LiveChat | SAP |
Pros | LiveChat | SAP |
Cons | LiveChat | SAP |
Usability | LiveChat No answers on this topic | SAP |
Reliability and Availability | LiveChat No answers on this topic | SAP |
Performance | LiveChat No answers on this topic | SAP |
Support Rating | LiveChat | SAP |
Alternatives Considered | LiveChat | SAP |
Return on Investment | LiveChat | SAP |
ScreenShots | ChatBot Screenshots | SAP Conversational AI (discontinued) Screenshots |