What users are saying about
This review does not include a rating.
This review does not include a rating.
17 Ratings
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Score 7.9 out of 100

Attribute Ratings

    Likelihood to Recommend

    Bottomline Legal-X

    N/A
    0 Ratings
    8.3

    Thomson Reuters ProLaw

    83%
    7 Ratings

    Likelihood to Renew

    Bottomline Legal-X

    N/A
    0 Ratings
    10.0

    Thomson Reuters ProLaw

    100%
    1 Rating

    Usability

    Bottomline Legal-X

    N/A
    0 Ratings
    9.0

    Thomson Reuters ProLaw

    90%
    1 Rating

    Support Rating

    Bottomline Legal-X

    N/A
    0 Ratings
    8.6

    Thomson Reuters ProLaw

    86%
    5 Ratings

    Likelihood to Recommend

    Bottomline Legal-X

    No answers on this topic

    Thomson Reuters ProLaw

    once the software is set up, it streamlines the billing process and helps with E-discovery on cases. You can also customize some areas to fit your needs specific to your firm. Paperless Proforma eliminates a lot of paper and streamlines the Prebill process. It also incorporates email billing to eliminate wasted paper.
    Bill Nash | TrustRadius Reviewer

    Pros

    Bottomline Legal-X

    No answers on this topic

    Thomson Reuters ProLaw

    • Accounting, time entry and billing are an easy task with ProLaw.
    • Streamlines and automates the work of lawyers and other staff.
    • Risk management and maintain regulatory challenges.
    • Case and matter management.
    • Integration with Microsoft apps such as Excel, Word and Outlook.
    Anonymous | TrustRadius Reviewer

    Cons

    Bottomline Legal-X

    No answers on this topic

    Thomson Reuters ProLaw

    • ProLaw has been working on easier ways to add multiple documents to emails without flipping back and forth or changing document names to the storage number of the document in its database.
    • Although you can export billing information to an excel sheet, it would be beneficial if one could print all billed items for a matter that included the description of the billed event rather than just the amounts. Currently the only way to do this would be by printing statements.
    Sean Storch | TrustRadius Reviewer

    Pricing Details

    Bottomline Legal-X

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Thomson Reuters ProLaw

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Likelihood to Renew

    Bottomline Legal-X

    No score
    No answers yet
    No answers on this topic

    Thomson Reuters ProLaw

    Thomson Reuters ProLaw 10.0
    Based on 1 answer
    ProLaw is fully integrated in our firm's organization. It would be impossible to operate without it or similar programming
    Matthew Harvey | TrustRadius Reviewer

    Usability

    Bottomline Legal-X

    No score
    No answers yet
    No answers on this topic

    Thomson Reuters ProLaw

    Thomson Reuters ProLaw 9.0
    Based on 1 answer
    In terms of usability, the tool is intuitive and easy to use. Initially, it might be a little bit difficult to grab all the functions it can perform, but with the experience, doing the tasks become an easy job and the tool improves your team's productivity and efficiency. It really helps you to deliver excellent service to your clients in less time and at a low cost.
    Anonymous | TrustRadius Reviewer

    Support Rating

    Bottomline Legal-X

    No score
    No answers yet
    No answers on this topic

    Thomson Reuters ProLaw

    Thomson Reuters ProLaw 8.6
    Based on 5 answers
    Thomson Reuters ProLaw provides excellent customer service. We have had a few issues come up that required both immediate and less immediate attention. In both instances Thomson Reuters was very attentive to the issues and provided us solutions to the issues that we encountered. Very highly recommended customer service, I feel that any issue we encountered will be dealt with in a prompt and professional manner.
    Anonymous | TrustRadius Reviewer

    Alternatives Considered

    Bottomline Legal-X

    No answers on this topic

    Thomson Reuters ProLaw

    Client base - numbers, Support of User Group Formation, location - hours of support, all in one product - eliminated document management and allowed through security for attorneys to access to ledger information, supported non-cloud solution as we were not ready to go to cloud, Non-modular so all parts of the system seemed to work better together and even if not ready immediately to utilize some parts, we adopted over time as we because familiar with the product, I knew firms that Prolaw already, Sales person - Tom Mulligan was wonderful to work with, ProLaw was the only software demo'ed that could report directly on our fee credits as we currently allocate - WE ARE AN EAT WHAT YOU KILL FIRM, Our outside IT firm had worked on ProLaw before, Software was capable of supporting a paperless environment, without additional cost I could get a second data base to run our internal leasing through with is technically a separate company from the business of law. We didn't need any additional hardware when we installed, we already had everything it needed to run
    Sandra Haislet | TrustRadius Reviewer

    Return on Investment

    Bottomline Legal-X

    No answers on this topic

    Thomson Reuters ProLaw

    • Significant investment for money and time to train and learn system.
    • Return on investment depends on employee enforcement and adoption.
    • Great dividends if software is FULLY utilized for all facets and features.
    Derek Schroeder | TrustRadius Reviewer

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