Box vs. Carbonite Safe

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Box
Score 8.5 out of 10
N/A
Box is an online cloud content management solution that caters to individual users as well as businesses.
$5
Per Month (Paid Annually) per user (minimum of 3 users)
Carbonite Safe
Score 10.0 out of 10
N/A
Carbonite Safe is a personal cloud backup solution offered on pricing tiers to backup a single computer to multiple computers, to an insfrastructure consisting of endpoints and servers. Users of the former Mozy product (an online data backup service which allows users to back up their hard drive and, in the event of a computer catastrophe, perform a full restore of all files) are migrated to Carbonite Safe. Mozy was acquired by Carbonite from Dell in March 2018.
$83.99
per year
Pricing
BoxCarbonite Safe
Editions & Modules
Business Starter
$5
Per Month (Paid Annually) per user (minimum of 3 users)
Business
$15
Per Month (Paid Annually) per user (minimum of 3 users)
Business Plus
$25
Per Month (Paid Annually) per user (minimum of 3 users)
Enterprise
$35
Per Month (Paid Annually) per user (minimum of 3 users)
Enterprise Plus
Custom
Contact Us
Basic
$83.99
per year
Plus
$119.99
per year
Prime
$149.99
per year
Offerings
Pricing Offerings
BoxCarbonite Safe
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional DetailsBox is available as an annual subscription. Many customers opt for either the Digital Workplace or Digital Business suite, which includes the baseline software plat (Box Enterprise) plus multiple additional features including Box Shield for data loss prevention and threat detection, Box Governance for retention management and legal holds, Box Relay for no-code workflow, and Premier Services. Customers are eligible for discounting beyond volume list prices, depending on a number of conditions.
More Pricing Information
Features
BoxCarbonite Safe
Enterprise Content Management
Comparison of Enterprise Content Management features of Product A and Product B
Box
7.9
23 Ratings
4% below category average
Carbonite Safe
-
Ratings
Content capture & imaging7.519 Ratings00 Ratings
File sync, storage & archiving8.222 Ratings00 Ratings
Document management8.521 Ratings00 Ratings
Records management8.117 Ratings00 Ratings
Content search & retrieval7.521 Ratings00 Ratings
Enterprise content collaboration8.020 Ratings00 Ratings
Content publishing & creation7.014 Ratings00 Ratings
Security, risk management & information governance7.823 Ratings00 Ratings
Contract lifecycle management7.510 Ratings00 Ratings
Automated workflows8.212 Ratings00 Ratings
Artificial intelligence8.110 Ratings00 Ratings
Mobile support7.921 Ratings00 Ratings
Integration8.021 Ratings00 Ratings
Best Alternatives
BoxCarbonite Safe
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Score 9.7 out of 10
Backblaze B2 Cloud Storage
Backblaze B2 Cloud Storage
Score 9.6 out of 10
Medium-sized Companies
MediaValet
MediaValet
Score 9.8 out of 10
Bacula Enterprise
Bacula Enterprise
Score 9.7 out of 10
Enterprises
MediaValet
MediaValet
Score 9.8 out of 10
Bacula Enterprise
Bacula Enterprise
Score 9.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
BoxCarbonite Safe
Likelihood to Recommend
8.0
(151 ratings)
9.0
(11 ratings)
Likelihood to Renew
8.0
(12 ratings)
5.9
(2 ratings)
Usability
9.0
(18 ratings)
-
(0 ratings)
Availability
10.0
(5 ratings)
-
(0 ratings)
Performance
9.1
(12 ratings)
-
(0 ratings)
Support Rating
8.5
(29 ratings)
10.0
(2 ratings)
In-Person Training
10.0
(1 ratings)
-
(0 ratings)
Online Training
10.0
(3 ratings)
-
(0 ratings)
Implementation Rating
10.0
(6 ratings)
-
(0 ratings)
Configurability
10.0
(1 ratings)
-
(0 ratings)
Ease of integration
10.0
(1 ratings)
-
(0 ratings)
Product Scalability
10.0
(1 ratings)
-
(0 ratings)
Vendor post-sale
10.0
(1 ratings)
-
(0 ratings)
Vendor pre-sale
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
BoxCarbonite Safe
Likelihood to Recommend
Box
I think Box is great for research teams or anyone that has a large number of files that need to be securely stored. Particularly in the case of social science research, where it is important to protect identifying data, Box is a great option. In cases where teams need a more reliable means for real-time collaboration, I would probably consider a different alternative
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Carbonite, an OpenText company
Mozy Pro is a great fit, especially for small businesses that don't want to pursue a very large number of licenses, and don't have many TB of data to backup. The price per user is reasonable, and well within the budget of smaller businesses needing workstation backup solutions. For larger enterprises, there are other products that provide a lot more storage and better performance. We found Code42's product to be better for larger data backup needs.
Read full review
Pros
Box
  • The main feature that I like the most in Box is that it makes collaboration seamless, workers can easily check the documents any time and make changes according to the needs.
  • Box manages and backs up all of your files on its cloud servers, and provides a very nice interface for creating, viewing, editing, and collaborating on the most commonly used file types (PDF, XLS, DOC, etc.).
  • Over the past few years, Box has built on top of its basic cloud storage management with a host of other tools, such as workflows, AI, monitoring, and analytics.
  • It is helping us to make good connections with clients and our workers themselves as to its syncing and viewing feature to all is very much helpful and easy to go.
Read full review
Carbonite, an OpenText company
  • Performance Settings: Mozy can be configured to run very smoothly in the background with minimal performance degradation. It provides network bandwidth throttling, backup speed, and backing up only when idle option. From my own experience I usually do not notice any performance degradation when Mozy is running. Of course a good network or Internet connection is vital.
  • Restore: file restoration is simple and intuitive. The user can restore logical backup sets (e.g. all photos) or file based (select the folder or file you want restored). Files and folders can be restored with the latest version or earlier version. Rename and overwrite options provide further flexibility.
  • Sync: with Mozy you can sync file across multiple devices including mobile. Access to your corporate files via smart phone is a secure manner is very useful.
Read full review
Cons
Box
  • The graphic design of the dashboard should be simpler and more tangible that can be changed to the liking of the Admin.
  • Sometimes there are some syncing issues in the background.
  • The product has very limited functionality in some areas which could be a bit frustrating at times.
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Carbonite, an OpenText company
  • I would like to see backups for programs that I have installed on my machine. For instance I use Adobe CS6 and MS Office among other things. Instead of having to reinstall all these programs on my new machine, I would love for Mozy to be able to save the programs somehow and I can restore them as they were on the old machine with the same almost one-click process that I use to restore files. Basically like Time Machine, but for Windows.
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Likelihood to Renew
Box
I like the security features and I like the website. It's easy to use and create and move things around as needed. The main reason for a lower rating is because the Box Sync app is just not a good program. It's a memory hog, it's slow, transfer speeds are slow, and it's not the most efficient route. If you have a large Box account and you need to get a computer up to speed on a large amount of data within Box, you are in for the long haul. Last time I had to do this, it took 3 days to sync all of the files and we are talking around 100 GB worth of data
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Carbonite, an OpenText company
For the clients we have using this service, we fully plan to renew the subscription. However, that may change as our client's business grows and they have a need to add visualization and other server types to their environment
Read full review
Usability
Box
Everything with Box is seamless. It can be integrated into virtually any other software or application. You can even get the app for your phone or tablet to work on the go. File syncing is so quick. The only reason I gave it a 9 is the issue I discussed earlier about the local file application rebooting and not continuing to sync files. Other than that, it's great!
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Carbonite, an OpenText company
No answers on this topic
Reliability and Availability
Box
Yeah, it's always worked, I've never had any kind of connection issues, the only issues I've had it I've been on our end when the Internet hasn't worked.
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Carbonite, an OpenText company
No answers on this topic
Performance
Box
The general operation and management of Box is very efficient, both when accessing the account, and when adding files, downloading or modifying any document directly. The web platform, mobile and desktop versions work really well and quickly, making all the work and process flow smoothly and without setbacks. So far I have not been able to observe any inconvenience
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Carbonite, an OpenText company
No answers on this topic
Support Rating
Box
I found their support community lacking in clarity when I experienced a login issue. The error messaging was poor on my Box Sync application. I did not reach out to support staff for help, instead, I reasoned that I should try downloading the Box Sync application again and reinstall it. That fixed my issue, thankfully. I think a less computer-savvy user would've been much more frustrated.
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Carbonite, an OpenText company
I usually find what I need to know by looking in the Carbonite knowledge base online. We haven't had any major problems, usually we just need clarification on a point or more details about a feature so we look it up. We haven't had to call in for help in quite awhile.
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In-Person Training
Box
The in person training was done in house and I helped with the training, people seem to respond well.
Read full review
Carbonite, an OpenText company
No answers on this topic
Online Training
Box
The documentation is good. Since Box is a popular service, there were also a number of YouTube videos and other sources that were helpful as we were considering the product and planning for deployment. Also, the ability to try the free version helped to prepare us.
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Carbonite, an OpenText company
No answers on this topic
Implementation Rating
Box
Be careful with settings. It is easy to get overwhelmed with updates. For example, you don’t want to be updated when doing historical data uploads. I recommend taking off notifications initially and then turn on post you have done your historical data upload.
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Carbonite, an OpenText company
No answers on this topic
Alternatives Considered
Box
They are kind of the same. And both of them do their job as promised. But for company and project wise I think that Box slightly wins for some points. Which [makes him] win over Google Drive (don't forget that Google Drive is very easy to use and has a lot [of] nice features too).
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Carbonite, an OpenText company
Carbonite Safe is a great solution for startup entities. It ranks nicely with Acronis and Carbonite Server Backup. Carbonite Safe is very good for backing up workstations including home computers. This is a good solution for home office users. Acronis does image level backups better than Mozy / Carbonite Safe whereas Barracuda Backup is a much more expensive (but worthwhile) investment. Barracuda Backup includes a physical BDR appliance.
Read full review
Scalability
Box
It's great, as we put more files on there it's done very well.
Read full review
Carbonite, an OpenText company
No answers on this topic
Return on Investment
Box
  • Box has been an only positive experience. It provides a seamless way for me and my team to collaborate on documents in such a way where we're not sending the document back/forth via email. It's a huge timesaver.
  • Box reduces the risk of sharing a sensitive document to the wrong person via email.
  • Box has provided a platform where my team can share notes in meetings - this has helped streamline and organize our meetings. Our meetings are more productive and actionable.
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Carbonite, an OpenText company
  • Mozy is very affordable and pricing is very flexible and easy to add more space when needed. This allows us to only pay for what we need.
  • Having our critical files protected is the most important thing. The fact that it doesn't cost much for us to do that is just a bonus.
Read full review
ScreenShots

Box Screenshots

Screenshot of In the Content Cloud, you get a single, secure, easy-to-use platform built for the entire content lifecycle, from file creation and sharing, to editing, signature, and retention.Screenshot of Keep your files safe with cloud-native security and compliance capabilities like granular access controls, watermarking, and classification. Stay proactive with Box Shield’s machine learning and the ability to set policies that detect threats.Screenshot of Power secure collaboration from anywhere with a central workspace to edit, review, and assign tasks.Screenshot of Integrate your tech stack across 1,500+ best-of-breed apps.Screenshot of Get e-signatures right where your content lives in Box. Power a simple, seamless signing experience for critical business documents like sales contracts and offer letters.Screenshot of Create workflows in minutes, so you spend more time on what matters most.