Box vs. Carbonite Server

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Box
Score 8.4 out of 10
N/A
Box is an online cloud content management solution that caters to individual users as well as businesses.
$5
Per Month (Paid Annually) per user (minimum of 3 users)
Carbonite Server
Score 8.5 out of 10
N/A
Carbonite Server (also replacing the former EVault products acquired from Seagate in 2016) is a full backup and discovery solution. Designed to recover anything from a single file to an entire system with the click of a button, Carbonite Server users can protect virtually any type of file on both physical and virtual servers, NAS, SAN and external hard drives. The vendor’s value proposition is that their solution assures that users without an IT department and those that are the IT department…
$800.04
per year
Pricing
BoxCarbonite Server
Editions & Modules
Business Starter
$5
Per Month (Paid Annually) per user (minimum of 3 users)
Business
$15
Per Month (Paid Annually) per user (minimum of 3 users)
Business Plus
$25
Per Month (Paid Annually) per user (minimum of 3 users)
Enterprise
$35
Per Month (Paid Annually) per user (minimum of 3 users)
Enterprise Plus
Custom
Contact Us
Power
$800.04
per year
Ultimate
1,300.08
per year
Offerings
Pricing Offerings
BoxCarbonite Server
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeOptionalNo setup fee
Additional DetailsBox is available as an annual subscription. Many customers opt for either the Digital Workplace or Digital Business suite, which includes the baseline software plat (Box Enterprise) plus multiple additional features including Box Shield for data loss prevention and threat detection, Box Governance for retention management and legal holds, Box Relay for no-code workflow, and Premier Services. Customers are eligible for discounting beyond volume list prices, depending on a number of conditions.Trial and paying customers have access to our valet install free of charge. Call and speak to a specialist who can remotely connect to your machine to ensure it's installed and configured correctly to protect your critical data.
More Pricing Information
Community Pulse
BoxCarbonite Server
Top Pros
Top Cons
Features
BoxCarbonite Server
Enterprise Content Management
Comparison of Enterprise Content Management features of Product A and Product B
Box
8.6
36 Ratings
3% above category average
Carbonite Server
-
Ratings
Content capture & imaging8.832 Ratings00 Ratings
File sync, storage & archiving9.135 Ratings00 Ratings
Document management9.032 Ratings00 Ratings
Records management8.420 Ratings00 Ratings
Content search & retrieval8.834 Ratings00 Ratings
Enterprise content collaboration9.033 Ratings00 Ratings
Content publishing & creation7.817 Ratings00 Ratings
Security, risk management & information governance8.935 Ratings00 Ratings
Contract lifecycle management7.810 Ratings00 Ratings
Automated workflows9.024 Ratings00 Ratings
Artificial intelligence7.613 Ratings00 Ratings
Mobile support8.834 Ratings00 Ratings
Integration9.133 Ratings00 Ratings
Data Center Backup
Comparison of Data Center Backup features of Product A and Product B
Box
-
Ratings
Carbonite Server
8.6
21 Ratings
6% above category average
Universal recovery00 Ratings8.37 Ratings
Instant recovery00 Ratings8.216 Ratings
Recovery verification00 Ratings7.97 Ratings
Business application protection00 Ratings10.014 Ratings
Multiple backup destinations00 Ratings10.015 Ratings
Incremental backup identification00 Ratings10.019 Ratings
Backup to the cloud00 Ratings10.020 Ratings
Deduplication and file compression00 Ratings7.612 Ratings
Snapshots00 Ratings10.010 Ratings
Flexible deployment00 Ratings7.99 Ratings
Management dashboard00 Ratings7.59 Ratings
Platform support00 Ratings7.510 Ratings
Retention options00 Ratings7.711 Ratings
Encryption00 Ratings8.511 Ratings
Best Alternatives
BoxCarbonite Server
Small Businesses
PowerDMS
PowerDMS
Score 9.5 out of 10
Veeam Data Platform Foundation
Veeam Data Platform Foundation
Score 8.8 out of 10
Medium-sized Companies
MediaValet
MediaValet
Score 9.9 out of 10
Bacula Enterprise
Bacula Enterprise
Score 9.6 out of 10
Enterprises
MediaValet
MediaValet
Score 9.9 out of 10
Bacula Enterprise
Bacula Enterprise
Score 9.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
BoxCarbonite Server
Likelihood to Recommend
8.5
(165 ratings)
9.0
(35 ratings)
Likelihood to Renew
8.0
(12 ratings)
4.8
(6 ratings)
Usability
9.0
(18 ratings)
5.5
(1 ratings)
Availability
10.0
(10 ratings)
-
(0 ratings)
Performance
9.1
(24 ratings)
-
(0 ratings)
Support Rating
8.4
(57 ratings)
5.5
(2 ratings)
In-Person Training
10.0
(1 ratings)
-
(0 ratings)
Online Training
10.0
(3 ratings)
-
(0 ratings)
Implementation Rating
10.0
(12 ratings)
6.4
(2 ratings)
Configurability
10.0
(1 ratings)
-
(0 ratings)
Ease of integration
10.0
(1 ratings)
-
(0 ratings)
Product Scalability
10.0
(1 ratings)
-
(0 ratings)
Vendor post-sale
10.0
(1 ratings)
-
(0 ratings)
Vendor pre-sale
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
BoxCarbonite Server
Likelihood to Recommend
Box
I think Box is great for research teams or anyone that has a large number of files that need to be securely stored. Particularly in the case of social science research, where it is important to protect identifying data, Box is a great option. In cases where teams need a more reliable means for real-time collaboration, I would probably consider a different alternative
Read full review
Carbonite, an OpenText company
More than enough for small companies with several on-prem servers. In 2021, it wouldn't be wise to pit all important data to a single backup service. Carbonite Server is solid, but it's not 100% reliable so I'd definitely recommend having multiple backup services either on the cloud in conjunction with other backup services so the user has multiple safety nets in case of disaster and failed granular restorations.
Read full review
Pros
Box
  • File security - Box makes file storage, sharing[,] and collaboration very [secure]. Its modular features such as encryption, data privacy[,] etc make Box one of the best cloud file storage programs when it comes to adhering to file security protocols.
  • Electronic signature provisions, which [make] it easier to append signatures to critical business documents.
  • Integrations with [day-to-day] applications, which helps us ensure content consistency across different applications we use.
Read full review
Carbonite, an OpenText company
  • The end-user experience is as simple and robust as I have ever seen from a backup solution. The end-user dashboard, should you choose to allow them access, is intuitive and granular.
  • eVault has the best bandwidth management I have experienced. The endpoint target is available for all operating systems and is intelligent and efficient using very low overhead. It includes data de-dupe and encryption while using very little system resources. Combine these features with bandwidth throttling and you can backup a large amount of data over any size wire.
  • eVault's deployment options will fit any budget and size environment. You can deploy using your own hardware, even. They really focus on providing the right solution for each customer instead of making each customer fit into their pre-determined box.
Read full review
Cons
Box
  • The graphic design of the dashboard should be simpler and more tangible that can be changed to the liking of the Admin.
  • Sometimes there are some syncing issues in the background.
  • The product has very limited functionality in some areas which could be a bit frustrating at times.
Read full review
Carbonite, an OpenText company
  • The backup report really needs improvement. It is really pathetic, as it gives wrong information. It is not suitable for auditing.
  • The Exchange DAG backup should support instead of configuring each exchange server.
  • Cloud infrastructure supports a lot of AWS and Azure instances that are coming up.
Read full review
Likelihood to Renew
Box
I like the security features and I like the website. It's easy to use and create and move things around as needed. The main reason for a lower rating is because the Box Sync app is just not a good program. It's a memory hog, it's slow, transfer speeds are slow, and it's not the most efficient route. If you have a large Box account and you need to get a computer up to speed on a large amount of data within Box, you are in for the long haul. Last time I had to do this, it took 3 days to sync all of the files and we are talking around 100 GB worth of data
Read full review
Carbonite, an OpenText company
We packaged carbonite server with the end user product that they provide but we have had issues where the end user site has been down for days at time and backups for both server and user are backing up but we do not the get notification that it was completed for several days. There appears to be latency issues with the mail delivery for completed backups. Additionally, I have used other backup products and find the Carbonite website interface very clunkly and difficult to navigate.
Read full review
Usability
Box
Everything with Box is seamless. It can be integrated into virtually any other software or application. You can even get the app for your phone or tablet to work on the go. File syncing is so quick. The only reason I gave it a 9 is the issue I discussed earlier about the local file application rebooting and not continuing to sync files. Other than that, it's great!
Read full review
Carbonite, an OpenText company
Product needs a lot of improvements in some features like Cloud and Reporting.
Read full review
Reliability and Availability
Box
Yeah, it's always worked, I've never had any kind of connection issues, the only issues I've had it I've been on our end when the Internet hasn't worked.
Read full review
Carbonite, an OpenText company
No answers on this topic
Performance
Box
The general operation and management of Box is very efficient, both when accessing the account, and when adding files, downloading or modifying any document directly. The web platform, mobile and desktop versions work really well and quickly, making all the work and process flow smoothly and without setbacks. So far I have not been able to observe any inconvenience
Read full review
Carbonite, an OpenText company
No answers on this topic
Support Rating
Box
I found their support community lacking in clarity when I experienced a login issue. The error messaging was poor on my Box Sync application. I did not reach out to support staff for help, instead, I reasoned that I should try downloading the Box Sync application again and reinstall it. That fixed my issue, thankfully. I think a less computer-savvy user would've been much more frustrated.
Read full review
Carbonite, an OpenText company
Some of the requests we could not get resolved on time. They took a long time to provide the reason for the issue we had raised.
Read full review
In-Person Training
Box
The in person training was done in house and I helped with the training, people seem to respond well.
Read full review
Carbonite, an OpenText company
No answers on this topic
Online Training
Box
The documentation is good. Since Box is a popular service, there were also a number of YouTube videos and other sources that were helpful as we were considering the product and planning for deployment. Also, the ability to try the free version helped to prepare us.
Read full review
Carbonite, an OpenText company
No answers on this topic
Implementation Rating
Box
Be careful with settings. It is easy to get overwhelmed with updates. For example, you don’t want to be updated when doing historical data uploads. I recommend taking off notifications initially and then turn on post you have done your historical data upload.
Read full review
Carbonite, an OpenText company
We had appliance and we just needed to setup the Director Console which was straight forward and easy.
Read full review
Alternatives Considered
Box
They are kind of the same. And both of them do their job as promised. But for company and project wise I think that Box slightly wins for some points. Which [makes him] win over Google Drive (don't forget that Google Drive is very easy to use and has a lot [of] nice features too).
Read full review
Carbonite, an OpenText company
Netbak is a great product but we also had a secondary issue of having to backup several PC's on site and at remote locations. Carbonite helped with both and gave us one central admin console to be able to check the progress of all our backups, where netbak would have required us to setup a tunnel or use the internet to move data back to our main office.
Read full review
Scalability
Box
It's great, as we put more files on there it's done very well.
Read full review
Carbonite, an OpenText company
No answers on this topic
Return on Investment
Box
  • Box has been an only positive experience. It provides a seamless way for me and my team to collaborate on documents in such a way where we're not sending the document back/forth via email. It's a huge timesaver.
  • Box reduces the risk of sharing a sensitive document to the wrong person via email.
  • Box has provided a platform where my team can share notes in meetings - this has helped streamline and organize our meetings. Our meetings are more productive and actionable.
Read full review
Carbonite, an OpenText company
  • While EVault can become expensive if you have a lot of data to store, but you have to keep in mind that it does not cost you anything more to restore your data in the event of an emergency. Some systems give you a great upfront cost, until you actually need to retrieve your data.
Read full review
ScreenShots

Box Screenshots

Screenshot of In the Content Cloud, you get a single, secure, easy-to-use platform built for the entire content lifecycle, from file creation and sharing, to editing, signature, and retention.Screenshot of Keep your files safe with cloud-native security and compliance capabilities like granular access controls, watermarking, and classification. Stay proactive with Box Shield’s machine learning and the ability to set policies that detect threats.Screenshot of Power secure collaboration from anywhere with a central workspace to edit, review, and assign tasks.Screenshot of Integrate your tech stack across 1,500+ best-of-breed apps.Screenshot of Get e-signatures right where your content lives in Box. Power a simple, seamless signing experience for critical business documents like sales contracts and offer letters.Screenshot of Create workflows in minutes, so you spend more time on what matters most.