BP Logix Process Director vs. ServiceNow App Engine

It simply works great for our applications and requirements!

The best and most stable project management software allows project members to work together and collaborate through documents which is accessible from any place through Cloud services. ServiceNow App Engine provides easy features and setting of the interface security and tools adjustment are excellent as well as the reports which the platform offers.

Incentivized

• BP Logix Process Director has an extremely easy to use graphical workflow designer.
• Good support for electronic signatures and physical signatures using hardware signature pads.
• Knowledge views and dashboards for easy access to data.

Incentivized

• Raising request to the client side .
• Maintaining record of work flows.
• Connecting with other groups in a project.

Incentivized

• Having a record of sent emails in a process would be helpful.
• A "scrubber" for PDF names would be helpful. Acrobat does not like to open items with particular characters in a file name.

Incentivized

• Sometimes attachments do not get linked with the tickets
• Sometimes updating ticket state causes an issue
• Requires stable internet connection to work smoothly

Incentivized

We evaluated 13 vendors when looking for a solution for our finance department. We invited 4 vendors to demo and picked BP Logix in late 2011. Integration was very quick and since we went live January 2012 we deployed three additional processes incorporating our finance, facilities, legal, IT and our operations departments.

ServiceNow App Engine is an excellent management platform that is very easy to navigate around its clean and straightforward interface and its ability to manage multiple project workflows is excellent and very valuable reports which are easily generated using ServiceNow App Engine capabilities even on scheduling and project budgeting the solution is excellent.

Incentivized

• Process Director has had such a positive impact on our entire organization. Nearly every division and department throughout the whole organization either has working forms and workflows or has requested to have forms and workflows developed.
• The only negative or adverse condition is that we don't have enough development time for all the workflows requested to be developed.

• It has a positive impact on our business.
• Clients security concerns are solved using service now
• It maintains record of large infrastructure.

Incentivized