Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Bonita Platform
Score 8.4 out of 10
N/A
Bonita is an open-source business process and workflow management platform created by the French National Institute for Research in Computer Science. It is available as a free community edition or as a commercial subscription product.N/A
Creatio
Score 9.1 out of 10
N/A
Creatio is a provider of a platform to automate industry workflows and CRM with no-code and maximum degree of freedom. The Creatio offering includes a no-code platform (Studio Creatio), CRM applications (Marketing, Sales, and Service), industry workflows for 20 verticals and marketplace add-ons.
$25
per month per user
Pricing
Bonita PlatformCreatio
Editions & Modules
No answers on this topic
Growth
$25
per month per user
Growth + CRM (Marketing/Sales/Service)
$40
per month per user
Enterprise
$55
per month per user
Enterprise
$55
per month per user
Enterprise + CRM (Marketing/Sales/Service)
$70
per month per user
Enterprise + CRM (Marketing/Sales/Service)
$70
per month per user
Unlimited
$85
per month per user
Unlimited
$85
per month per user
Unlimited + CRM (Marketing/Sales/Service)
$100
per month per user
Unlimited + CRM (Marketing/Sales/Service)
$100
per month per user
Offerings
Pricing Offerings
Bonita PlatformCreatio
Free Trial
NoYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Bonita PlatformCreatio
Top Pros
Top Cons
Features
Bonita PlatformCreatio
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Bonita Platform
7.3
43 Ratings
11% below category average
Creatio
-
Ratings
Dashboards7.841 Ratings00 Ratings
Standard reports6.240 Ratings00 Ratings
Custom reports8.040 Ratings00 Ratings
Process Engine
Comparison of Process Engine features of Product A and Product B
Bonita Platform
7.8
53 Ratings
8% below category average
Creatio
-
Ratings
Process designer8.752 Ratings00 Ratings
Process simulation6.910 Ratings00 Ratings
Business rules engine8.142 Ratings00 Ratings
SOA support7.840 Ratings00 Ratings
Process player6.78 Ratings00 Ratings
Support for modeling languages8.438 Ratings00 Ratings
Form builder7.948 Ratings00 Ratings
Model execution7.648 Ratings00 Ratings
Collaboration
Comparison of Collaboration features of Product A and Product B
Bonita Platform
7.0
24 Ratings
16% below category average
Creatio
-
Ratings
Social collaboration tools7.024 Ratings00 Ratings
Content Management Capabilties
Comparison of Content Management Capabilties features of Product A and Product B
Bonita Platform
6.8
34 Ratings
18% below category average
Creatio
-
Ratings
Content management6.834 Ratings00 Ratings
Low-Code Development
Comparison of Low-Code Development features of Product A and Product B
Bonita Platform
-
Ratings
Creatio
8.9
35 Ratings
3% above category average
Visual Modeling00 Ratings9.032 Ratings
Drag-and-drop Interfaces00 Ratings9.434 Ratings
Platform Security00 Ratings8.633 Ratings
Platform User Management00 Ratings8.635 Ratings
Reusability00 Ratings8.633 Ratings
Platform Scalability00 Ratings9.034 Ratings
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Bonita PlatformCreatio
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Square 9 Softworks
Score 9.7 out of 10
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Quixy
Score 9.8 out of 10
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IBM Cloud Pak for Business Automation
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User Ratings
Bonita PlatformCreatio
Likelihood to Recommend
8.6
(53 ratings)
9.4
(57 ratings)
Likelihood to Renew
6.1
(3 ratings)
9.6
(4 ratings)
Usability
7.4
(25 ratings)
9.0
(38 ratings)
Availability
-
(0 ratings)
9.1
(1 ratings)
Performance
8.0
(2 ratings)
7.3
(1 ratings)
Support Rating
4.6
(3 ratings)
9.7
(38 ratings)
Online Training
-
(0 ratings)
8.2
(1 ratings)
Implementation Rating
4.5
(5 ratings)
7.6
(2 ratings)
Configurability
-
(0 ratings)
9.1
(1 ratings)
Ease of integration
7.3
(10 ratings)
9.1
(1 ratings)
Product Scalability
7.5
(10 ratings)
8.2
(1 ratings)
Vendor post-sale
-
(0 ratings)
9.1
(1 ratings)
Vendor pre-sale
-
(0 ratings)
9.1
(1 ratings)
User Testimonials
Bonita PlatformCreatio
Likelihood to Recommend
Bonitasoft
Well suited for low code/no code applications centered around approval flows. It has built-in task management for users to see their pending actions, comments, statuses, etc. It has a very nice design for process flows. Less appropriate may be for generic type applications with complex screens and logic within those screens that need a lot of data to process.
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Creatio
Changing CRMs can be a very daunting proposition. Creatio's Support and Customer Success teams have been nothing short of fantastic as we recently navigated this change. The regular check-ins helped ensure we had the tools we needed to be successful. I do not have any programming background or experience. Creatio's low-code design has allowed me to implement the majority of changes very easily without additional third-party consultants. Some of the resource documents have not been updated to current versions of the software and/or would benefit from 'How to' videos for the novice user/administrator.
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Pros
Bonitasoft
  • Bonita seems particularly suited for processes requiring a great deal of human interaction. Its user model allows you to control access to business processes in a fine-grained way. This allows for business processes to move smoothly between users and services as the process advances.
  • The definition and usage of custom forms from the latest version of Bonita seems particularly powerful. It allows for a thorough customization of the look-and-feel and does not require complex developments.
  • The web interface and administration section have greatly improved in the latest versions. Installation and configuration of processes has become more flexible and more structured. The administration section gives a good view on failed processes, allowing to analyse problems in an efficient way.
Read full review
Creatio
  • Creatio's client success team is super. The team is collaborative, solution-oriented, and client-driven. We have weekly meetings with the team. They show up prepared with solutions/ideas to business requests and they are clearly engaged.
  • Creatio's infrastructure team has been critical to our ability to execute our cloud strategy. They have worked with us to set up our testing and production environments within Azure, assisted in testing, and are responsive and flexible to our unique requirements.
  • Creatio has been very flexible to requests for customization. We have taken their low-code out-of-the-box solution and "Ringlerized" it. The benefit for us is an application that meets our niche business needs.
Read full review
Cons
Bonitasoft
  • There is a learning curve beyond the boot camps that needs to be addressed with more structured curriculum.
  • The full stack technologies are industry standard, but these [are] challenging to learn and could use a learning path and orientation. There's probably opportunity for third-parties here to help with learning and adoption.
Read full review
Creatio
  • More rapid availability of updated documentation as they move forward into the Quantum release and beyond
  • Better out of the box support for SAS and Service Companies in general
  • Would like to see some no-code options for fine tuning CSS on Freedom UI pages
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Likelihood to Renew
Bonitasoft
We just renewed our license
Read full review
Creatio
We have always used a CRM and Creatio has proven to be much more effective in meeting our needs than our previous provider. Its customizability will allow us to adapt this product as our business may change in the future.
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Usability
Bonitasoft
Bonita Platform has allowed us to develop GUI relatively fast using its UI Designer while being able to seamlessly integrate our business logic in Java in a BPMN2 process diagram. It gives a nice productivity boost but still requires programming know-how to be able to deliver the final solution to your business problems.
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Creatio
Because it is so easy to use and navigate through - even the most technophobic people in our company are using it on a regular basis. It is easy to change around and switch through different sections and keep neat and tidy.
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Reliability and Availability
Bonitasoft
No answers on this topic
Creatio
Other than the daily maintenance window where the server may be inaccessible for a few minutes, there have been no issues with accessing our Creatio site. The daily maintenance window is outside normal business hours so it does not affect our Users - just myself when I am looking to implement changes.
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Performance
Bonitasoft
Engine itself is efficient enough for most cases I dealt with. It can also be extended by clustering. I have done performance tests with JMeter and only managed to induce the crash of... JMeter. If there are efficiency issues they usually concern bad design/implementation of created apps or bottlenecks in integrated systems. Although I have met two cases with efficiency loss.
1. Java 7 related PermGen saturation caused by big number of installed apps (there is no jar dependency reusal between apps option).
2. Big number of waiting event handlers in processes stresses the database.
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Creatio
Some Users have reported slow responses from the server at times which seems to be localized. Users are based across four different time zones and the issue is intermittent.
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Support Rating
Bonitasoft
It was sometimes difficult to get support on Bonita API.
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Creatio
The people at the Creatio offices world wide are very friendly, patience and always happy to help. I have a huge respect for them, especially the people that were based in the Ukraine. Still in these strange times they always keep the focus on the customer, where we would have totaly understanded it if it was any different. So huge compliments to the whole team, keep up the energy and the good work
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Online Training
Bonitasoft
No answers on this topic
Creatio
Most of the roadblocks to learning were not discovered until the users were actually in the system using it on a day to day basis. Our Customer Success Manager has offered to setup additional training sessions as needed to close the gaps in our learning. Some areas which required some additional training are setting up filters, dashboards, and generating reports.
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Implementation Rating
Bonitasoft
Nothing in particular
Read full review
Creatio
The project manager for our implementation was great to work with and took the time to understand our business. We felt very comfortable going into the project with a reasonable scope of work to provide us with a functional version of Creatio to meet our needs. Unfortunately, we came across multiple challenges with this partner in their deliverables and timelines. Thankfully Creatio was able to provide support resources to ensure we were able to launch. We have since changed partners for our third-party support.
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Alternatives Considered
Bonitasoft
RHPAM is maybe a very good BPM process engine but is very limited to build a complete application.
We also try site soft W4 which needs more developments to build an application. We finally choose Bonita which is easier to get ready with.
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Creatio
The user-friendliness of Creatio was a big selling point along with the low-code initiatives, both of which were important to our business. With Salesforce, unlimited wasn't really unlimited. You couldn't deploy an on-site instance and the overall cost of the system far outweighed the ROI. These are all things Creatio offers, out-of-the-box.
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Scalability
Bonitasoft
Respect of BPMN standard over the long term. Good enhancements by Bonitasoft for new use cases, for example the introduction of a real form editor even if it has been technically difficult to manage. Once done though, we have far greater possibility of human interaction.
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Creatio
I can see the promise of how it can be customized to other aspects of our business.
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Return on Investment
Bonitasoft
  • Case management provided as better tracking which help us to meet SLAs.
  • Auto email notification helps to address "Where are my request" answers which eventually increased our customer delight index.
  • By using the third-party integration, we are able to provide visibility w.r.t end to end request status.
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Creatio
  • Communication between sales representatives, vendors, and customers helps improve sales.
  • Automating the sales process has allowed us to land more deals via opportunity management tools.
  • No coding or manual sales processes are involved, hence we make zero errors when enhancing sales procedures.
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ScreenShots

Bonita Platform Screenshots

Screenshot of Process designed in Bonita BPM StudioScreenshot of Bonita BPM project overviewScreenshot of Fully customized end user interfaceScreenshot of Bonita BPM Admin App

Creatio Screenshots

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