What users are saying about
75 Ratings
8 Ratings
75 Ratings
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Score 7.6 out of 100
8 Ratings
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Score 4.7 out of 100

Likelihood to Recommend

Brainshark

I love what Brainshark does for me and how easy it is to train someone else to use it. Most people are familiar with PowerPoint and that makes and easy start that can be enhanced with animation, voice over and background music. You can also upload videos, SCORM compliant classes and more to make an easy to use system to present training and education. I have reviewed a number of other programs, and all seem to have the same weaknesses in reporting. Brainshark does what I need without a lot of difficult training.
Betsy Abney | TrustRadius Reviewer

MediaRadar

It's a great research tool to give someone a direction but it's definitely not the most accurate tool. The agency hierarchy (it shows the holding company structures) and client relationships are awesome. Certain webcrawler activities should available in reports but on the other hand MR builts custom reports if needed. Overall, it's a great tool for sales development. It helps sales and marketing to get started but not to rely on it 100%.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Prospecting

Brainshark
MediaRadar
3.3
Advanced search
Brainshark
MediaRadar
3.1
Identification of new leads
Brainshark
MediaRadar
3.1
List quality
Brainshark
MediaRadar
3.3
List upload/download
Brainshark
MediaRadar
3.4
Ideal customer targeting
Brainshark
MediaRadar
3.2
Load time/data access
Brainshark
MediaRadar
3.5

Sales Intelligence Data Standards

Brainshark
MediaRadar
3.2
Contact information
Brainshark
MediaRadar
3.2
Company information
Brainshark
MediaRadar
3.2
Industry information
Brainshark
MediaRadar
3.3

Data Augmentation & Lead Qualification

Brainshark
MediaRadar
4.1
Lead qualification process
Brainshark
MediaRadar
2.9
Smart lists and recommendations
Brainshark
MediaRadar
2.8
Salesforce integration
Brainshark
MediaRadar
1.4
Company/business profiles
Brainshark
MediaRadar
2.9
Alerts and reminders
Brainshark
MediaRadar
3.0
Data hygiene
Brainshark
MediaRadar
6.0
Automatic data refresh
Brainshark
MediaRadar
7.5
Tags
Brainshark
MediaRadar
7.0
Filters and segmentation
Brainshark
MediaRadar
3.0

Sales Intelligence Email Features

Brainshark
MediaRadar
8.0
Sales email templates
Brainshark
MediaRadar
8.0
Append emails to records
Brainshark
MediaRadar
8.0

Pros

Brainshark

  • Brainshark is a very user-friendly tool that can be learned in a very short period of time; which was extremely valuable as there was only one experienced Brainshark author in our company.
  • Brainshark is a great way to communicate to a global audience. Our company has expanded their global footprint and often the only cost effective way to communicate or train in different time zones and remote locations is using tools like Brainshark.
  • Brainshark provides us a hosting platform accessible across the globe where none exists today in our company.
Tina Callisto | TrustRadius Reviewer

MediaRadar

  • One of the strengths of Media Radar is that it has a lot of brands in the database. The big money spenders are there, along with smaller brands and startups. This is helpful when I'm looking for information for smaller brands, because I cannot say the same about other products I use.
  • The contact information is super organized and the site overall is very user-friendly.
Anonymous | TrustRadius Reviewer

Cons

Brainshark

  • Brainshark has addressed a number of feature enhancements over the past two years...it really performs at a high level on a consistent basis...
  • Ocassionally we run into a large video file >500mb that we have to address directly with support but it does not happen very often...
Mike Buege | TrustRadius Reviewer

MediaRadar

  • I think the user interface could use improvement.
  • Would be nice to have more accurate phone # information.
  • Could be updated more frequently.
David Willette | TrustRadius Reviewer

Likelihood to Renew

Brainshark

Brainshark 8.2
Based on 39 answers
For the niche it fills in the content we produce, there aren't many alternatives. We want something a non-technical, non-design user can use to quickly create content that is distributable to an external audience. I'm not aware of a tool that does that and offers the same features.
Anonymous | TrustRadius Reviewer

MediaRadar

No score
No answers yet
No answers on this topic

Usability

Brainshark

Brainshark 10.0
Based on 8 answers
The vendor offers customer support services that are reliable and diverse and this ensures that users do not get stuck anywhere in using the platform and are able to use with minimal hitches.
Chris Edwards | TrustRadius Reviewer

MediaRadar

No score
No answers yet
No answers on this topic

Reliability and Availability

Brainshark

Brainshark 9.1
Based on 8 answers
I'm always able to access Brainshark, whether it is to upload, record, share, download, or view presentations. Whenever I do need to contact someone at Brainshark, there is always someone there. I have never had a problem accessing a presentation and any updates to presentations are viewable immediately.
S. Renee Conley | TrustRadius Reviewer

MediaRadar

No score
No answers yet
No answers on this topic

Support Rating

Brainshark

Brainshark 9.1
Based on 15 answers
We've found a few glitches and needed some branding updated. Each time we've called, they were super responsive and cared about my issue as much as I did! They've even helped me (and another vendor) figure out how to have this other outside software integrate with theirs to achieve an even greater presentation. I'm super impressed with their Customer Service people.
Anonymous | TrustRadius Reviewer

MediaRadar

No score
No answers yet
No answers on this topic

Online Training

Brainshark

Brainshark 9.1
Based on 2 answers
The training is easy to use. You can take as little or as much as you need. The instructions are clear and easy to follow. There is a variety of training you can take. There are mini lessons, courses, and webinars. The folks at Brainshark truly want to help you have the best presentation possible.
S. Renee Conley | TrustRadius Reviewer

MediaRadar

No score
No answers yet
No answers on this topic

Implementation Rating

Brainshark

Brainshark 8.7
Based on 4 answers
Their ongoing support after implementation is excellent and easy to access...
Mike Buege | TrustRadius Reviewer

MediaRadar

No score
No answers yet
No answers on this topic

Alternatives Considered

Brainshark

There are a lot of sites that allow you to host/share content in the loud. What won for me was their tracking, analytics, and reporting. At the time there was nobody even close to Brainshark and I have not seen anything since that would make me want to switch. I look forward to many years working with them.
Justin James | TrustRadius Reviewer

MediaRadar

MediaRadar is what my company chooses to use for this purpose because of a few specific unique things it does, such as tracking competitors and allowing us to make mock-ups.
Cassidy Ebert | TrustRadius Reviewer

Return on Investment

Brainshark

  • Increased positive results from new employees who are not experiencing delays in registering for their user services due to the online training
  • Better customer service as it relates to payroll due to the training being given to administrative assistants across campus.
  • Able to be compliant with State requirements regarding Ethics Training
Brad Smith | TrustRadius Reviewer

MediaRadar

  • Given the spend amounts in media, finding the right contacts has a big ROI.
  • Saves a lot of time by giving you the media/marketing contacts you're looking for in media.
  • They have a concierge to help you if it's missing contacts.
David Willette | TrustRadius Reviewer

Pricing Details

Brainshark

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

MediaRadar

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Brainshark
9.7
MediaRadar
3.5

Likelihood to Renew

Brainshark
8.2
MediaRadar

Usability

Brainshark
10.0
MediaRadar

Reliability and Availability

Brainshark
9.1
MediaRadar

Performance

Brainshark
9.1
MediaRadar

Support Rating

Brainshark
9.1
MediaRadar

Online Training

Brainshark
9.1
MediaRadar

Implementation Rating

Brainshark
8.7
MediaRadar

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