Brainshark is a video presentation platform for sales enablement, now from BIgTinCan (acquired August 2021).
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MindTickle
Score 7.6 out of 10
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MindTickle is a sales training platform. It has features for onboarding, product training, coaching and ongoing performance checks that helps companies to prepare their sales teams and partners. The vendor says their solution allows companies to do this in a scalable and effective way, reducing ramp-up times for new sales reps and increasing the productivity of the entire sales team.
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Pricing
Brainshark
MindTickle
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Brainshark
MindTickle
Free Trial
No
No
Free/Freemium Version
No
No
Premium Consulting/Integration Services
Yes
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
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More Pricing Information
Community Pulse
Brainshark
MindTickle
Considered Both Products
Brainshark
Verified User
Account Manager
Chose Brainshark
MindTickle doesn't compare to Brainshark at all. Usability is incredibly low. I liked Gong.io, but our management team decided to go with Brainshark at the time. I was not disappointed. I used Gong.io at a previous place of business and it was easy to use and ramp up, but I …
Brainshark is very user-friendly and it’s very easy to create learning content, even a beginner could walk through it fairly easily. They also have a great support team and help site that can pretty much answer any question with video tutorials.
Mindtickle is a solid LMS for any sales team, and really any team within an organization that needs to provide lms type courses for their teams (both during the onboarding process and for any ongoing training/attestations as time goes on). It is easy to create tailored/relevant courses, and it is simple for users to navigate. All in all I can't think of anything I dislike about this application. It has a broad use case and is extremely scaleable.
I love how easy creating a Brainshark and their formal learning is to use. Upload an animated Power Point, record audio, add music, or use videos etc.
Their formal learning also keeps track of people in classes, allows us to invite people to a curricula, send notifications when classes are added, and update on the fly without having to resubmit all new classes.
I also love that people in classes can run their own transcript and see where they are in a program, and if graded how they scored.
It provides me a good graphical representation of the data and gives me the best information about the sales readiness program, which helps me to understand new processes.
This tool has influenced us by providing training sessions too.
Through this tool, I am managing my coaching sessions, checklist, and studying how I can better engage my audience.
MindTickle should allow users to bookmark key videos and if this feature is already implemented, it should have a better way of finding how to be able to select this function.
Some answers in MindTickle are duplicates. While this is probably an error on the setup team, being able to put the exact same response should not be allowed.
Our customers (internal employees) have expressed desired for online learning and we have received positive feedback on the Brainshark modules used in eLearning and communications. We are also increasing usage at the project level as the word spreads about the benefits of using Brainshark.
The vendor offers customer support services that are reliable and diverse and this ensures that users do not get stuck anywhere in using the platform and are able to use with minimal hitches.
I'm always able to access Brainshark, whether it is to upload, record, share, download, or view presentations. Whenever I do need to contact someone at Brainshark, there is always someone there. I have never had a problem accessing a presentation and any updates to presentations are viewable immediately.
We've found a few glitches and needed some branding updated. Each time we've called, they were super responsive and cared about my issue as much as I did! They've even helped me (and another vendor) figure out how to have this other outside software integrate with theirs to achieve an even greater presentation. I'm super impressed with their Customer Service people.
I guess it would be great. I have not needed to utilize the customer support team since I have been using the MindTickle platform. I would say that a good thing. But on the flip side, I am just one user. I would imagine people who are actually putting in the content deal with customer support more regularly for any issues on how the product is operating.
The training is easy to use. You can take as little or as much as you need. The instructions are clear and easy to follow. There is a variety of training you can take. There are mini lessons, courses, and webinars. The folks at Brainshark truly want to help you have the best presentation possible.
There are a lot of sites that allow you to host/share content in the loud. What won for me was their tracking, analytics, and reporting. At the time there was nobody even close to Brainshark and I have not seen anything since that would make me want to switch. I look forward to many years working with them.
Overall, I have not used other software like MindtTckle, but I believe that my company chose them because they are effective in what they do. The software is extremely user-friendly, and provides an experience that is useful and productive. I would recommend this to anyone or any company looking for an easier method to train.
Client satisfaction - we send out summaries of our big webcasts/conference calls via Brainshark. We've received lots of replies stating they love the format because they can consume the information on their own time.
Time to market - before Brainshark, it took several days, if not weeks to work with a design team to get professional-looking summaries available. Now, we have the process down to a day or two.
I'm not in a position to know the specifics, but I will guess the three biggest impacts. One positive has been that MindTickle has kept us sales reps up to date and able to talk about all of the products. I'm sure that these trainings have led to better pipeline numbers.
MindTickle has had a positive impact on diversity and cultural training as well, as more people are learning and open to learn.
