What users are saying about
75 Ratings
6 Ratings
75 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.6 out of 100
6 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.4 out of 100

Likelihood to Recommend

Brainshark

I love what Brainshark does for me and how easy it is to train someone else to use it. Most people are familiar with PowerPoint and that makes and easy start that can be enhanced with animation, voice over and background music. You can also upload videos, SCORM compliant classes and more to make an easy to use system to present training and education. I have reviewed a number of other programs, and all seem to have the same weaknesses in reporting. Brainshark does what I need without a lot of difficult training.
Betsy Abney | TrustRadius Reviewer

mSalesApp

Very useful solution prior, during, and after meeting client
  • Prior--Useful to know everything about the client prior to meet up, including buying patterns, credit history, last order, etc.
  • During--Instant order undertaking, promote new or slow moving stock, collections on the go
  • After--Advantage of not having to duplicate entries (such as handwritten orders) reduces followup activity
Mario Marcelline | TrustRadius Reviewer

Pros

Brainshark

  • Brainshark is a very user-friendly tool that can be learned in a very short period of time; which was extremely valuable as there was only one experienced Brainshark author in our company.
  • Brainshark is a great way to communicate to a global audience. Our company has expanded their global footprint and often the only cost effective way to communicate or train in different time zones and remote locations is using tools like Brainshark.
  • Brainshark provides us a hosting platform accessible across the globe where none exists today in our company.
Tina Callisto | TrustRadius Reviewer

mSalesApp

  • Realtime access to inventory, including promotions and help to sell more and sell better
  • All customer information and history in the palm of your hand ensures better and more efficient service
  • Totally eliminates paperwork; sales team does not have to carry paperwork or duplicate entries
  • Immediate order undertaking with customer sign on glass confirmation
Mario Marcelline | TrustRadius Reviewer

Cons

Brainshark

  • Brainshark has addressed a number of feature enhancements over the past two years...it really performs at a high level on a consistent basis...
  • Ocassionally we run into a large video file >500mb that we have to address directly with support but it does not happen very often...
Mike Buege | TrustRadius Reviewer

mSalesApp

  • Would like it to expand in to a mini ERP with other modules such as CRM, WMS, TMS
Mario Marcelline | TrustRadius Reviewer

Likelihood to Renew

Brainshark

Brainshark 8.2
Based on 39 answers
For the niche it fills in the content we produce, there aren't many alternatives. We want something a non-technical, non-design user can use to quickly create content that is distributable to an external audience. I'm not aware of a tool that does that and offers the same features.
Anonymous | TrustRadius Reviewer

mSalesApp

No score
No answers yet
No answers on this topic

Usability

Brainshark

Brainshark 10.0
Based on 8 answers
The vendor offers customer support services that are reliable and diverse and this ensures that users do not get stuck anywhere in using the platform and are able to use with minimal hitches.
Chris Edwards | TrustRadius Reviewer

mSalesApp

No score
No answers yet
No answers on this topic

Reliability and Availability

Brainshark

Brainshark 9.1
Based on 8 answers
I'm always able to access Brainshark, whether it is to upload, record, share, download, or view presentations. Whenever I do need to contact someone at Brainshark, there is always someone there. I have never had a problem accessing a presentation and any updates to presentations are viewable immediately.
S. Renee Conley | TrustRadius Reviewer

mSalesApp

No score
No answers yet
No answers on this topic

Support Rating

Brainshark

Brainshark 9.1
Based on 15 answers
We've found a few glitches and needed some branding updated. Each time we've called, they were super responsive and cared about my issue as much as I did! They've even helped me (and another vendor) figure out how to have this other outside software integrate with theirs to achieve an even greater presentation. I'm super impressed with their Customer Service people.
Anonymous | TrustRadius Reviewer

mSalesApp

No score
No answers yet
No answers on this topic

Online Training

Brainshark

Brainshark 9.1
Based on 2 answers
The training is easy to use. You can take as little or as much as you need. The instructions are clear and easy to follow. There is a variety of training you can take. There are mini lessons, courses, and webinars. The folks at Brainshark truly want to help you have the best presentation possible.
S. Renee Conley | TrustRadius Reviewer

mSalesApp

No score
No answers yet
No answers on this topic

Implementation Rating

Brainshark

Brainshark 8.7
Based on 4 answers
Their ongoing support after implementation is excellent and easy to access...
Mike Buege | TrustRadius Reviewer

mSalesApp

No score
No answers yet
No answers on this topic

Alternatives Considered

Brainshark

There are a lot of sites that allow you to host/share content in the loud. What won for me was their tracking, analytics, and reporting. At the time there was nobody even close to Brainshark and I have not seen anything since that would make me want to switch. I look forward to many years working with them.
Justin James | TrustRadius Reviewer

mSalesApp

No answers on this topic

Return on Investment

Brainshark

  • Increased positive results from new employees who are not experiencing delays in registering for their user services due to the online training
  • Better customer service as it relates to payroll due to the training being given to administrative assistants across campus.
  • Able to be compliant with State requirements regarding Ethics Training
Brad Smith | TrustRadius Reviewer

mSalesApp

  • Very positive and instant impact with accuracy and efficiency
  • Overall objective achieved with immediate increase in sales and revenue
  • We experienced ROI with three months
Mario Marcelline | TrustRadius Reviewer

Screenshots

Pricing Details

Brainshark

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Brainshark Editions & Modules

Additional Pricing Details

mSalesApp

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

mSalesApp Editions & Modules

Edition
Monthly$1991
Annual$2,1891
  1. three users per month, full functionality
Additional Pricing Details
*If you need integration with any other Systems Contact Us.

Add comparison