What users are saying about
81 Ratings
7 Ratings
81 Ratings
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Score 7 out of 100
7 Ratings
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Score 7.9 out of 100

Attribute Ratings

  • mSalesApp is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

7.6

Brainshark

76%
52 Ratings
8.2

mSalesApp

82%
1 Rating

Likelihood to Renew

8.2

Brainshark

82%
39 Ratings

mSalesApp

N/A
0 Ratings

Usability

10.0

Brainshark

100%
8 Ratings

mSalesApp

N/A
0 Ratings

Availability

9.1

Brainshark

91%
8 Ratings

mSalesApp

N/A
0 Ratings

Performance

9.1

Brainshark

91%
2 Ratings

mSalesApp

N/A
0 Ratings

Support Rating

9.0

Brainshark

90%
15 Ratings

mSalesApp

N/A
0 Ratings

Online Training

9.1

Brainshark

91%
2 Ratings

mSalesApp

N/A
0 Ratings

Implementation Rating

8.7

Brainshark

87%
4 Ratings

mSalesApp

N/A
0 Ratings

Likelihood to Recommend

Bigtincan

Brainshark is very user-friendly and it’s very easy to create learning content, even a beginner could walk through it fairly easily. They also have a great support team and help site that can pretty much answer any question with video tutorials.
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Peercore Australia

Very useful solution prior, during, and after meeting client
  • Prior--Useful to know everything about the client prior to meet up, including buying patterns, credit history, last order, etc.
  • During--Instant order undertaking, promote new or slow moving stock, collections on the go
  • After--Advantage of not having to duplicate entries (such as handwritten orders) reduces followup activity
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Pros

Bigtincan

  • I love how easy creating a Brainshark and their formal learning is to use. Upload an animated Power Point, record audio, add music, or use videos etc.
  • Their formal learning also keeps track of people in classes, allows us to invite people to a curricula, send notifications when classes are added, and update on the fly without having to resubmit all new classes.
  • I also love that people in classes can run their own transcript and see where they are in a program, and if graded how they scored.
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Peercore Australia

  • Realtime access to inventory, including promotions and help to sell more and sell better
  • All customer information and history in the palm of your hand ensures better and more efficient service
  • Totally eliminates paperwork; sales team does not have to carry paperwork or duplicate entries
  • Immediate order undertaking with customer sign on glass confirmation
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Cons

Bigtincan

  • Brainshark has addressed a number of feature enhancements over the past two years...it really performs at a high level on a consistent basis...
  • Ocassionally we run into a large video file >500mb that we have to address directly with support but it does not happen very often...
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Peercore Australia

  • Would like it to expand in to a mini ERP with other modules such as CRM, WMS, TMS
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Pricing Details

Brainshark

Starting Price

Editions & Modules

Brainshark editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    mSalesApp

    Starting Price

    $0

    Editions & Modules

    mSalesApp editions and modules pricing
    EditionModules
    Monthly1991
    Annual21892

    Footnotes

    1. three users per month, full functionality
    2. three users per month, full functionality

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    Optional

    Additional Details

    *If you need integration with any other Systems Contact Us.

    Likelihood to Renew

    Bigtincan

    Our customers (internal employees) have expressed desired for online learning and we have received positive feedback on the Brainshark modules used in eLearning and communications. We are also increasing usage at the project level as the word spreads about the benefits of using Brainshark.
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    Peercore Australia

    No answers on this topic

    Usability

    Bigtincan

    The vendor offers customer support services that are reliable and diverse and this ensures that users do not get stuck anywhere in using the platform and are able to use with minimal hitches.
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    Peercore Australia

    No answers on this topic

    Reliability and Availability

    Bigtincan

    I'm always able to access Brainshark, whether it is to upload, record, share, download, or view presentations. Whenever I do need to contact someone at Brainshark, there is always someone there. I have never had a problem accessing a presentation and any updates to presentations are viewable immediately.
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    Peercore Australia

    No answers on this topic

    Support Rating

    Bigtincan

    We've found a few glitches and needed some branding updated. Each time we've called, they were super responsive and cared about my issue as much as I did! They've even helped me (and another vendor) figure out how to have this other outside software integrate with theirs to achieve an even greater presentation. I'm super impressed with their Customer Service people.
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    Peercore Australia

    No answers on this topic

    Online Training

    Bigtincan

    The training is easy to use. You can take as little or as much as you need. The instructions are clear and easy to follow. There is a variety of training you can take. There are mini lessons, courses, and webinars. The folks at Brainshark truly want to help you have the best presentation possible.
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    Peercore Australia

    No answers on this topic

    Implementation Rating

    Bigtincan

    Their ongoing support after implementation is excellent and easy to access...
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    Peercore Australia

    No answers on this topic

    Alternatives Considered

    Bigtincan

    There are a lot of sites that allow you to host/share content in the loud. What won for me was their tracking, analytics, and reporting. At the time there was nobody even close to Brainshark and I have not seen anything since that would make me want to switch. I look forward to many years working with them.
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    Peercore Australia

    No answers on this topic

    Return on Investment

    Bigtincan

    • Client satisfaction - we send out summaries of our big webcasts/conference calls via Brainshark. We've received lots of replies stating they love the format because they can consume the information on their own time.
    • Time to market - before Brainshark, it took several days, if not weeks to work with a design team to get professional-looking summaries available. Now, we have the process down to a day or two.
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    Peercore Australia

    • Very positive and instant impact with accuracy and efficiency
    • Overall objective achieved with immediate increase in sales and revenue
    • We experienced ROI with three months
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